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Telecom Technical Analyst Jobs (NOW HIRING)

MetTel

Telecom Technical Support - Federal

Holmdel, NJ · On-site

$70K - $80K/yr

... and thoroughly analyze data to make sound recommendations for the next steps to improve the ... Telecom experience (REQUIRED) with hosted PBX preferred. * Communicate directly with customers by ...

MetTel

Telecom Technical Support - Federal

Holmdel, NJ

$70K - $80K/yr

... and thoroughly analyze data to make sound recommendations for the next steps to improve the ... Telecom experience (REQUIRED) with hosted PBX preferred. * Communicate directly with customers by ...

MetTel

Telecom Technical Support - Federal

Holmdel, NJ · On-site

$70K - $80K/yr

... and thoroughly analyze data to make sound recommendations for the next steps to improve the ... Telecom experience (REQUIRED) with hosted PBX preferred. * Communicate directly with customers by ...

Zayo Group, LLC

Technical Solutions Analyst

Ashburn, VA · On-site

$24.76 - $26.70/hr

As a member of Zayo's Solution Architecture Organization, the role of Technical Solution Analyst is a dynamic opportunity for individuals looking to begin a technical career in the Telecom Industry.

Zayo

Technical Solutions Analyst

Charleston, WV · Remote

$24.76 - $26.70/hr

As a member of Zayo's Solution Architecture Organization, the role of Technical Solution Analyst is a dynamic opportunity for individuals looking to begin a technical career in the Telecom Industry.

Computer Futures

Senior Telecom Analyst

Houston, TX · On-site

Through Computer Futures' methodology, our consultants - who focus on a specific IT technical ... Relying on limited experience and knowledge, the Sr. Telecom Analyst is responsible for ...

Technogen

Analyst (Network/Telecom services)

Lansing, MI · On-site

... technical consultation, and expertise to State staff, and statewide local agencies in regards to ... Forward work assignments as needed to the appropriate work units. • Collect and analyze data from ...

Uloop Inc.

Senior Telecom Expense Analyst

Miami, FL · On-site

$85K/yr

Senior Telecom Expense Analyst Location: Miami, FL, 33178, US Summary The Senior Telecom Expense ... technical requirements. The position partners closely with Network Engineering & Operations ...

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Telecom Technical Analyst information

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$35.5K

$88.8K

$142.5K

How much do telecom technical analyst jobs pay per year?

As of Sep 10, 2026, the average yearly pay for telecom technical analyst in the United States is $88,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $100,500.00 per year, depending on experience, location, and employer.

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Telecom Technical Analyst jobs near you

Technical Telecom Analyst

Wichita Falls, TX • On-site, Remote

United Regional Transition Clinic
See more jobs at United Regional Transition Clinicexternal

Full-time

Posted 22 days ago

Job description


Summary of Essential Functions
The Telecommunications Technical Analyst will work closely with and under the supervision of the Telecommunications Manager, providing support and assistance as needed. The role involves assisting in the day-to-day activities of the department, including systems installation and management, telecommunications design and management, computer operations, documentation/reporting, and addressing PBX Operator issues/services. The analyst will also manage daily workloads and update project statuses using Service Desk work order tracking and project management applications.
Educational Requirements
  • High School Diploma or equivalent.
  • Prefer a Bachelor of Science degree in Information Systems, Computer Science, Business Administration, or a related subject; relevant work experience may substitute for a degree.
  • Effective communication skills in English, both verbally and in writing.

Knowledge/Skills/Abilities
  • Technical experience or training in Telecommunications Systems, including operating systems and hardware (Workstations, Networks, and various servers, both physical and virtual).
  • Experience or training with Cisco VoIP systems, Contact Center experience, and knowledge of cellular networks, Android, and Apple iOS systems.

Physical Requirements
  • Primarily works the day shift; may be required to work additional hours, including weekends and holidays.
  • Ability to lift over twenty-five (25) pounds.
  • Ability to distinguish between numbers and symbols.
  • Hand-eye coordination and manual dexterity with substantial wrist and finger movement.
  • Walking and climbing to accomplish tasks.
  • Corrected vision and hearing to normal or near normal range.
  • Extended periods of sitting and/or walking depending on specific duties.

Duties and Responsibilities
  • Analyze, optimize, and support telecommunications systems and services, including Cisco voice (VoIP, traditional PBX), data networks (WAN/LAN), cellular services, video conferencing (telehealth), unified communications platforms, and mobile application support.
  • Prioritize and manage projects using Service Desk work order tracking and project management applications.
  • Identify and implement system improvements in hardware, operating systems, application software, documentation, and reporting.
  • Monitor, configure, and maintain telecommunications equipment, including VoIP systems, PBXs, session border controllers (SBCs), voicemail systems, and network equipment (routers, switches).
  • Administer Mobile Device Management (MDM) platforms and corporate mobile device plans.
  • Conduct audits of telecommunications bills for accuracy and cost optimization.
  • Manage telecom services, including phone lines, extensions, user profiles, and mobile devices.
  • Develop and maintain documentation for telecom systems, configurations, procedures, and inventory.
  • Coordinate with Network Infrastructure Engineers to ensure proper Quality of Service (QoS) for voice and video traffic.
  • Troubleshoot and resolve issues related to voice quality, call routing, connectivity, voicemail, mobile devices, and video conferencing.
  • Assist in planning and executing telecommunications projects, such as system upgrades, migrations, or new site implementations.
  • Provide training and support to end-users on telecommunications features and best practices.
  • Stay updated on security threats related to telecommunications and ensure compliance with E911 regulations.
  • Provide coverage for Telecom Operators, including working any shift, weekends, and holidays as required.
  • Participate in a rotating on-call schedule and provide training to Telecom Operators for new equipment, systems, documentation, and procedures.
  • Perform all other tasks and responsibilities as required.

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