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Telecom Technical Assistant Jobs in Chicago, IL (NOW HIRING)

Telecom Voice Provisioning Analyst

Chicago, IL ยท On-site

$24.86 - $36.06/hr

... * Assist with special projects, training, and education for other departments or individuals as ... Required Technical Skills * In-depth understanding of LSRs, including the ability to review ...

Materials Engineer - Metals

Oak Brook, IL ยท On-site

$85K - $215K/yr

Support vendor and supplier technical reviews related to materials and manufacturing processes ... Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and ...

Ledcor Technical Services has been building and servicing communication networks for customers ... Coordinate and track all phases of telecom maintenance and construction projects, including ...

... Technical Services team! Essential Responsibilities: * Coordinate and track all phases of telecom ... Support project cost tracking, including labor, materials, subcontractors, and equipment * Assist ...

Ledcor Technical Services has been building and servicing communication networks for customers ... Coordinate and track all phases of telecom maintenance and construction projects, including ...

Materials Engineer - Metals

Oak Brook, IL ยท On-site

$85K - $215K/yr

Support vendor and supplier technical reviews related to materials and manufacturing processes ... Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and ...

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Telecom Technical Assistant information

See Chicago, IL salary details

$19.6K

$45.6K

$78.8K

How much do telecom technical assistant jobs pay per year?

As of Sep 10, 2026, the average yearly pay for telecom technical assistant in Chicago, IL is $45,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $45,300.00 per year, depending on experience, location, and employer.

What is a telecom technical assistant?

Telecom Technical Assistants are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems and equipment. They typically assist engineers and technicians by performing tasks such as setting up network devices, testing lines, and resolving basic technical issues. Their role is essential in ensuring that communication networks operate smoothly and efficiently. Telecom Technical Assistants often work for telecom service providers, equipment manufacturers, or in IT departments of various organizations.

What are some common challenges faced by telecom technical assistants when working on large-scale projects?

Telecom Technical Assistants often encounter challenges such as coordinating with multiple teams, managing tight project deadlines, and adapting to rapidly changing technologies. They must ensure accurate installation and maintenance of equipment while troubleshooting unexpected technical issues on-site. Effective communication and organizational skills are crucial, as assistants frequently collaborate with engineers, vendors, and clients to keep projects on track and within compliance standards.

What are the key skills and qualifications needed to thrive as a telecom technical assistant, and why are they important?

To thrive as a Telecom Technical Assistant, you need a solid understanding of telecommunications systems, basic electronics, and troubleshooting, typically supported by a relevant technical diploma or certification. Familiarity with tools such as network analyzers, cable testers, and experience using industry software like AutoCAD or network management systems is often required. Strong problem-solving abilities, attention to detail, and effective communication skills help you excel in both fieldwork and team environments. These skills ensure reliable installation, maintenance, and support of telecom infrastructure, which is vital for uninterrupted connectivity and service quality.

What is the difference between Telecom Technical Assistant vs Telecom Technician?

AspectTelecom Technical AssistantTelecom Technician
CredentialsTypically requires a diploma or associate degree in telecommunications or related fieldUsually needs a diploma or technical certification in telecommunications or electronics
Work EnvironmentOffice settings, field sites, customer locationsField work, installation sites, maintenance locations
Employer & Industry UsageTelecom companies, service providers, network operatorsTelecom companies, installation and maintenance firms
Common Search & ComparisonOften compared for entry-level roles and support functionsCompared for hands-on installation and repair tasks

The Telecom Technical Assistant primarily supports telecommunications operations through planning, coordination, and customer service, often working in office and field environments. In contrast, the Telecom Technician focuses on installing, repairing, and maintaining telecom equipment directly in the field. Both roles require similar certifications and are integral to telecom service delivery, but they differ mainly in their focus and daily tasks.

What cities near Chicago, IL are hiring for Telecom Technical Assistant jobs?

Cities near Chicago, IL with the most Telecom Technical Assistant job openings:

Telecom Voice Engineer

Rolling Meadows, IL โ€ข On-site

Staffingine LLC
Recruiting and Staffing Servicesย โ€ขย 51 - 200 employees

Contractor

Re-posted 9 days ago


Job description

Job Title: Telecom Voice Engineer 
Job Location: Rolling Meadows - Illinois 
Job Type: Contract 

Job Description:  

Technical Skills Primary 

  • Deep expertise in Genesys Cloud architecture call routing and telephony integrations 

  • Demonstrated experience in MA voice system integrations and migrations 

  • Strong knowledge of SIP QoS VLANs and cloud telephony solutions 

  • Familiarity with Microsoft Teams Phone System Direct Routing SBC management and Cisco VoIP CUCM solutions 

  • Experience with contact center analytics and reporting tools 

  • Knowledge of hybrid telephony environments and cloud migration strategies 

  • Certifications such as Genesys Cloud Certified Professional GCPGC or Microsoft Teams Voice Engineer Expert 

  • Familiarity with regulatory compliance for voice systems eg E911 

  • Lead the assessment design and deployment of Genesys Cloud platforms during MA activities 

  • Evaluate legacy contact center infrastructures and recommend integration or migration strategies 

  • Configure and optimize Genesys Cloud applications routing and workforce management systems 

  • Manage and integrate telephony solutions with SIP trunks and cloud infrastructure 

  • Develop and implement call flow designs and routing strategies for operational continuity 

  • Serve as backup support for Microsoft Teams Phone System and Cisco Unified Communications Manager CUCM 

  • Assist with integration of hybrid communication environments as needed 

  • Collaborate with IT network and security teams to ensure Genesys Cloud integration aligns with broader infrastructure 

  • Provide technical expertise and training to internal stakeholders during MA projects 

Technical Skills Secondary Nice to have 

  • Project management and organizational skills 

  • Collaboration with vendors and service providers to address system issues 

Soft Skills 

  • Excellent analytical and problem-solving skills 

  • Strong verbal and written communication abilities