ZipRecruiter

Log In

1

Telecom Provisioning Jobs in California (NOW HIRING)

ServiceTitan

Voice Operations Engineer

Glendale, CA · On-site +1

You will operate at the intersection of software engineering and telecom operations, ensuring voice ... Coordinate with Tier 1 carriers for circuit provisioning, outage resolution, and optimal call ...

AAFES

Services Business Manager

Fort Irwin, CA · On-site

$54K/yr

Responsible for managing and optimizing concession, telecom, food, vending, and health & wellness ... Manages multiple restaurant concession agreements, ensuring alignment with contract provisions ...

E-Space

Software Integration Lead - 5G CORE

Saratoga, CA · Remote

$180K - $220K/yr

Experience integrating CRM and billing platforms with telecom core networks: service provisioning APIs, online/offline charging interfaces, CDR delivery, and event-driven subscriber data updates.

E-Space

Software Integration Lead - 5G CORE

Saratoga, CA · Remote

$180K - $220K/yr

Experience integrating CRM and billing platforms with telecom core networks: service provisioning APIs, online/offline charging interfaces, CDR delivery, and event-driven subscriber data updates.

E-Space

Software Integration Lead - 5G CORE

Saratoga, CA · On-site

$114K - $154K/yr

... telecom core networks: service provisioning APIs, online/offline charging interfaces, CDR delivery, and event-driven subscriber data updates. • Experience with device management integration in a ...

E-Space

Core Integration Delivery Lead

Saratoga, CA · On-site

$180K - $220K/yr

Sufficient technical depth in mobile core networks or telecom software systems to engage credibly ... Experience with BSS/OSS or back-end platform integration programmes involving SIM provisioning ...

E-Space

Core Integration Delivery Lead

Saratoga, CA

Sufficient technical depth in mobile core networks or telecom software systems to engage credibly ... Experience with BSS/OSS or back-end platform integration programmes involving SIM provisioning ...

E-Space

Core Integration Delivery Lead

Saratoga, CA · On-site

Sufficient technical depth in mobile core networks or telecom software systems to engage credibly ... Experience with BSS/OSS or back-end platform integration programmes involving SIM provisioning ...

next page

Showing results 1-20

All JobsTelecom Provisioning JobsTelecom Provisioning Jobs in California

Telecom Provisioning information

See California salary details

$12

$29

$48

How much do telecom provisioning jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for telecom provisioning in California is $29.38, according to ZipRecruiter salary data. Most workers in this role earn between $21.66 and $31.54 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities in a Telecom Provisioning role?

In a Telecom Provisioning position, your day-to-day tasks typically involve processing service orders, configuring and activating network services, troubleshooting provisioning issues, and collaborating closely with internal teams such as engineering and customer support. You may also coordinate directly with external vendors or clients to clarify requirements and confirm service delivery timelines. Attention to detail is important, as accuracy in documentation and configuration helps prevent service interruptions. This role often offers a fast-paced environment with opportunities to learn about emerging telecom technologies and grow into more advanced technical or project management positions.

What is a Telecom Provisioning job?

A Telecom Provisioning job involves managing the setup, activation, and configuration of telecom services such as phone lines, internet connections, and network resources. Professionals in this role coordinate with service providers, ensure accurate service fulfillment, and troubleshoot provisioning issues. They often work with internal teams and external vendors to ensure smooth and timely deployment. Strong attention to detail and knowledge of telecom systems are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Telecom Provisioning position, and why are they important?

To thrive in Telecom Provisioning, you need a solid grasp of telecommunications networks, attention to detail, and a background in IT or related technical fields. Familiarity with order management systems, provisioning software (such as OSS/BSS), and commonly-required certifications like CompTIA Network+ or Cisco CCNA are often valuable. Excellent communication, time management, and problem-solving skills help you coordinate efficiently between technical teams and clients. These competencies are crucial for ensuring accurate service delivery, minimizing downtime, and providing excellent customer service in a dynamic technical environment.

What are the most commonly searched types of Telecom Provisioning jobs in California? The most popular types of Telecom Provisioning jobs in California are:
What are popular job titles related to Telecom Provisioning jobs in California? For Telecom Provisioning jobs in California, the most frequently searched job titles are:
What job categories do people searching Telecom Provisioning jobs in California look for? The top searched job categories for Telecom Provisioning jobs in California are:
What cities in California are hiring for Telecom Provisioning jobs? Cities in California with the most Telecom Provisioning job openings:
Telecom Provisioning jobs near you
Infographic showing various Telecom Provisioning job openings in California as of July 2026, with employment types broken down into 76% Full Time, 3% Temporary, and 21% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $61,112 per year, or $29.4 per hour.
Voice Operations Engineer

Voice Operations Engineer

ServiceTitan

Glendale, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

Ready to be a Titan?
ServiceTitan's platform delivers seamless communication between home service contractors and their customers. As a Voice Operations Engineer, you will own the reliability, performance, and evolution of our production VoIP and telephony infrastructure. You will operate at the intersection of software engineering and telecom operations, ensuring voice services achieve 99.99%+ availability while scaling to meet rapid business growth.
This is a hands-on engineering role. You will be instrumental in modernizing our voice stack, driving automation, and establishing best practices for observability and incident response across our telephony platform.
What you'll do:
Platform Reliability & Scaling
  • Own the day-to-day health of ServiceTitan's VoIP infrastructure across geographically redundant US data centers, including SBCs, SIP trunking, and media gateways.
  • Design and implement capacity planning strategies to support growth in call volume and new product launches.
  • Develop and maintain SLA dashboards, runbooks, and automated alerting to ensure rapid detection and resolution of service-impacting events.
  • Perform interoperability testing when onboarding new telecom solutions, hardware, or carrier integrations to ensure compatibility with the existing platform.

Incident Response & Troubleshooting
  • Serve as the senior escalation point for complex voice quality and call-routing issues, analyzing SIP/RTP packet captures with tools like Wireshark, Homer, and vendor-specific diagnostics.
  • Lead post-incident reviews and drive root-cause analysis to prevent recurrence.
  • Collaborate with customer support teams to resolve voice-related customer escalations, providing deep technical analysis and timely resolution.
  • Participate in a team on-call rotation providing 24/7 support for critical production voice services.
  • Build and maintain automation (Python, Bash, or Go) for provisioning, monitoring, configuration management, and routine maintenance tasks.
  • Contribute to internal tooling and APIs that enable self-service for carrier management, number porting, and call-routing configuration.
  • Integrate telephony data into centralized observability platforms (e.g., Grafana, Datadog, ELK).

Carrier & Vendor Management
  • Coordinate with Tier 1 carriers for circuit provisioning, outage resolution, and optimal call-routing strategies.
  • Evaluate and onboard new carriers and SIP providers to improve quality, redundancy, and cost efficiency.
  • Manage number inventory and porting workflows across multiple carriers.

Compliance & Security
  • Oversee e911 configurations and ensure compliance with applicable federal and state regulations.
  • Implement and maintain toll-fraud detection, SIP security policies, and network access controls.
  • Support SOC 2 and other audit requirements related to voice infrastructure.

Cross-Functional Collaboration
  • Partner with software engineering teams to advise on hardware device configuration, telephony protocols, and voice platform capabilities.
  • Provide technical guidance and documentation to enable product and engineering teams to build on top of the voice platform effectively.
  • Automation & Tooling

What you'll bring:
Required
  • Experience: 5+ years supporting SIP-based VoIP environments in an enterprise, SaaS, or service-provider setting.
  • Protocols: Expert-level understanding of SIP, RTP, SRTP, WebRTC, and ENUM.
  • Linux: Strong proficiency in Linux administration (Ubuntu/CentOS/RHEL) in production environments.
  • Networking: Solid grasp of IP networking (TCP/UDP, DNS, TLS, load balancing, VLANs, subnetting, firewalls, NAT traversal) and how it impacts voice quality and reliability.
  • Scripting: Comfortable writing automation in Python, Bash, or Go.
  • Communication: Ability to clearly explain complex technical issues to both engineering peers and non-technical stakeholders.

Preferred
  • Experience with Kamailio, FreeSWITCH, Oracle/Ribbon SBCs, or similar open-source/commercial SIP platforms.
  • Familiarity with containerized environments (Docker, Kubernetes) and infrastructure-as-code (Terraform, Ansible).
  • Experience building or consuming observability stacks (Grafana, Prometheus, ELK, Datadog).
  • Background in number portability, CNAM/STIR-SHAKEN, or telecom regulatory compliance.
  • Experience with PBX and IVR routing concepts in an enterprise or hosted environment.
  • Bachelor's degree in Computer Science, Network Engineering, or a related field (or equivalent professional experience).

Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:
  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role isZone 1: $122,200 USD - $183,400 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WAZone 2: $114,200 USD - $171,400 USD Applicable for: All other US locations.International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.

Apply