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Telecom Testing Jobs in California (NOW HIRING)

Robert Half

Telecom Analyst

San Ramon, CA

The Telecom Analyst will provide all levels of support for RH and Protiviti domestic and ... testing of the circuits. * Escalate appropriately for support. What You'll Need * High School ...

Robert Half

Telecom Analyst

San Ramon, CA

The Telecom Analyst will provide all levels of support for RH and Protiviti domestic and ... testing of the circuits. * Escalate appropriately for support. What You'll Need * High School ...

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All JobsTelecom Testing JobsTelecom Testing Jobs in California

Telecom Testing information

See California salary details

$11

$26

$57

How much do telecom testing jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for telecom testing in California is $26.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.18 and $36.49 per hour, depending on experience, location, and employer.

What is telecom testing?

Telecom testing is the process of evaluating and verifying the functionality, performance, security, and quality of telecommunication systems and networks. It involves testing various aspects such as voice, data, video, and messaging services to ensure they meet industry standards and customer expectations. Telecom testers use specialized tools and techniques to simulate real-world scenarios, identify issues, and ensure smooth communication between devices and networks. This process is critical for ensuring the reliability and efficiency of telecom products and services.

What are the key skills and qualifications needed to thrive in Telecom Testing, and why are they important?

To excel in Telecom Testing, a solid understanding of telecommunications protocols, network architecture, and testing methodologies is essential, often supported by a degree in electronics or telecommunications engineering. Familiarity with tools like Wireshark, Spirent, protocol analyzers, and certifications such as ISTQB or vendor-specific credentials are highly beneficial. Attention to detail, analytical thinking, and effective communication skills distinguish top performers in this field. These abilities are crucial for ensuring reliable, high-quality telecom products and seamless network performance in a rapidly evolving industry.

What is the difference between Telecom Testing vs Network Testing?

AspectTelecom TestingNetwork Testing
CertificationsTelecom certifications (e.g., CTFL, Telecom-specific courses)Networking certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentTelecom companies, service providers, infrastructure firmsIT firms, telecom providers, data centers
Industry UsageFocuses on telecom systems, protocols, and servicesFocuses on network infrastructure, performance, and security

Telecom Testing and Network Testing share overlapping skills but differ in focus. Telecom Testing emphasizes telecom-specific protocols and infrastructure, while Network Testing concentrates on network performance and security. Both roles are vital in ensuring reliable communication services but cater to different technical areas within the industry.

What are some common challenges faced by professionals in Telecom Testing roles, and how can they be addressed?

Telecom Testing professionals often encounter challenges such as rapidly evolving technologies, complex network configurations, and tight project deadlines. Staying updated with the latest protocols and tools is crucial, as new standards and equipment are frequently introduced. Collaboration with cross-functional teams, such as network engineers and software developers, is vital to ensure comprehensive testing coverage and troubleshoot issues effectively. Proactively seeking training and certifications, as well as adopting automated testing tools, can help address these challenges and enhance efficiency in the role.
What are popular job titles related to Telecom Testing jobs in California? For Telecom Testing jobs in California, the most frequently searched job titles are:
What job categories do people searching Telecom Testing jobs in California look for? The top searched job categories for Telecom Testing jobs in California are:
Telecom Testing jobs near you
Infographic showing various Telecom Testing job openings in California as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,461 per year, or $26.2 per hour.

QA Analyst - Telecommunications Platforms (IVR Tester)

Futran Tech Solutions Pvt. Ltd.

San Francisco, CA • On-site

Full-time

Posted 24 days ago

Job description

Position: QA Analyst - Telecommunications Platforms (IVR Tester)
Location: San Francisco, CA
Client :
Project description
Luxoft a DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial and Insurance industry.
Together with the customer, we deliver top performance!
For one of our clients, we are seeking a highly skilled Quality Assurance (QA) Analyst who will own the testing lifecycle for MWG's critical telecommunications platforms. This role is central to ensuring the reliability, functionality, and performance of new features and existing systems across multiple business lines. The QA Analyst will establish and maintain testing best practices, manage automated testing tools, and collaborate closely with product management, engineering, and vendor teams to deliver a seamless member and internal user experience.
Responsibilities
Key Responsibilities
  • Feature and Functionality QA: Own the end-to-end QA testing process for new features and functionalities within the Telecom team's portfolio, specifically focusing on Emergency Roadside Service (ERS) IVRs such as ERSA and Replicant as well as the Branch IVR (Seamless).
  • Defect Management and Communication: Accurately communicate test results to vendors and internal stakeholders, including logging defects, tracking issues in project management tools (Jira, Rocketlane, or similar), and keeping the Product Manager informed on all status updates.
  • Diverse Telecom Testing: Partner with the Product Manager and Telecom engineers during sprint planning to execute testing for a variety of Telecom initiatives, such as new call flows, prompt changes, auto-dialers, and IVRs for adjacent lines of business (e.g., Smart Home).
  • Process Improvement & Documentation: Drive the refinement of testing best practices. Ensure testing tasks are clearly outlined in Jira and that all new code is independently validated.
  • Test Planning & Execution Leadership: Lead and facilitate all testing meetings, clearly defining goals and documenting outcomes. This includes:
  • Building and maintaining a backlog of test membership accounts and determining specific use cases across all environments (Dev, Pre-Prod, Production).
  • Documenting precise and accurate, step-by-step processes, specifying testing environments (e.g., Chicago, Las Vegas data centers), phone numbers, and expected outputs.
  • Assigning testers and coordinating the recording of expected vs. actual outcomes.
  • Owning the final testing documentation delivered to the Change Approval Board (CAB) as part of the change management and approval process.
  • Downstream System Validation: Verify and incorporate downstream systems into comprehensive test plans. Ensure data reliability is maintained across integrated platforms. For example:
  • Accurate case creation data flows into Salesforce and work order is created in Bringg.
  • Predicted Time of Arrival (PTA) is accurately presented to Members for status calls.
  • Partial call data is captured in Pinpoint or Salesforce CTI.
  • Where needed, partner with relevant subject matter experts to assist with validation.
  • Integrations with Adjacent Systems: Ensure SMS with DRR link, GPS breakdown location and tow destination, and GPS Bringg Truck Tracking, and others, work as expected across lower and production environments.
  • Salesforce Integrations Verification: Validate all Salesforce transactions are working properly (e.g., Membership authentication, vehicle look up, existing request, etc.) and perform as expected.
  • Test Automation Management: Serve as the owner and primary operator for the Cyara Velocity testing tool, managing automated regression testing for the Replicant IVR as a core component of the overall QA strategy. Start daily execution of the test automation scripts.
  • New Technology Adoption: Actively participate in the testing and implementation of emerging Telecom technologies and projects, such as Replicant Dynamic Reasoning and the Genesys Telecom platform migration.

Skills Must have
  • Strong knowledge of IVR systems and telecommunications platforms (ERSA, Replicant, Seamless).
  • Experience with QA methodologies, test planning, and execution.
  • Proficiency in defect management tools (Jira, Rocketlane, ).
  • Familiarity with automated testing tools (Cyara Velocity ).
  • Understanding of downstream system integrations (Salesforce, Bringg, Pinpoint, CTI).
  • Ability to document precise test cases, environments, and expected outcomes.
  • Strong communication and collaboration skills with cross-functional teams.
  • Analytical mindset with attention to detail and process improvement focus.

Apply