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Telecom Operations Manager Jobs in Rio Rancho, NM

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Telecom Operations Manager information

See Rio Rancho, NM salary details

$29.2K

$59.7K

$111.5K

How much do telecom operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for telecom operations manager in Rio Rancho, NM is $59,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $72,900.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Rio Rancho, NM?

For Telecom Operations Manager jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Rio Rancho, NM look for?

The top searched job categories for Telecom Operations Manager jobs in Rio Rancho, NM are:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,687 per year, or $28.7 per hour.

Facilities Hardware Specialist

Kirtland Air Force Base, NM

SAIC
IT Services • 10K+ employees
Learn more about SAICexternal

Full-time

Posted 10 days ago

SAIC rating

7.7

Company rating: 7.7 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

Job description

Job ID: 2616358

Location: Kirtland AFB, NM, US

Date Posted: 2026-09-01

Category: Information Technology

Subcategory: Technical Svcs

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: Top_Secret

Clearance Level Must Be Able to Obtain: TS/SCI

Potential for Remote Work: ORA_ON_SITE


Description

SAIC is seeking a facilities and hardware specialist to work on our program supporting satellite ground systems for the Space Systems Command (SSC), Kirtland AFB, New Mexico. We maintain a secure operations center with multiple rooms and install, troubleshoot, repair and maintain all IT and telecom equipment according to safety regulations, preventative maintenance schedules and existing equipment protocols. 

The position requires frequent physical activity. Such activities include: ability to reach overhead, squat, and bend at the waist; the ability to lift boxes of 50 lbs. or more; ability to climb up and down stairs throughout the day; ability to stand for 2-4 hours at a time; ability to climb ladders; ability to work under raised floors; ability to tolerate working inside and outside in all seasons.

Job responsibilities include, but are not limited to:  

  • Perform technical reviews of mechanical engineering designs, calculations, analyses, drawings, or specifications to ensure compliance with project objectives or standards

  • Assist in developing estimates for new equipment and major repairs

  • Perform various duties to install and maintain equipment and systems

  • Provide emergency and unscheduled repairs of facility and equipment and perform scheduled maintenance repairs

  • Perform mechanical, electrical and hydraulic troubleshooting 

  • Diagnose problems, replace or repair parts, test and make adjustments

  • Conduct analysis and investigations using Failure Mode Analysis and Root Cause

  • Manage various computer and network spares; identify spare requirements based on utilization and failure rates

  • Manage a storage facility with tools and supplies for supporting several ground systems within a classified area

  • Anticipate about 10% travel to Schriever SFB and the greater Colorado Springs area over the course of a year

  • Participate in on-call support, up to 25% of time a year. When on call, the individual must be sober and within the Kirtland AFB local area (response time of 60 minutes or less).

Qualifications

  • Bachelor’s Degree in engineering, architectural field or equivalent with 5 years of experience working with hardware/facilities associated with computer racks and workstations. Professional experience of 4 years may be substituted in lieu of a degree
  • Active Top Secret or DoE Q clearance with SCI eligibility (must be eligible for SCI indoctrination within first 3 months of start date) and be able to obtain and maintain TS/SCI

  • Knowledge of facility operations and maintenance activities and procedures

  • Experience supporting IT equipment, including cabling, racks, servers, switches, etc.

  • Demonstrated track record of adhering to tight schedules with demonstrated ability to work in a team environment

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