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Telecom Operations Manager Jobs in Rio Rancho, NM

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Telecom Operations Manager information

See Rio Rancho, NM salary details

$29.2K

$59.7K

$111.5K

How much do telecom operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for telecom operations manager in Rio Rancho, NM is $59,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $72,900.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Rio Rancho, NM?

For Telecom Operations Manager jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Rio Rancho, NM look for?

The top searched job categories for Telecom Operations Manager jobs in Rio Rancho, NM are:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,687 per year, or $28.7 per hour.

Supervisor Telecom Construction Underground

Albuquerque, NM • On-site

FALL CREEK FARM & NURSERY
201 - 500 employees
Learn more about FALL CREEK FARM & NURSERYexternal

Other

Retirement, PTO

Posted yesterday

New

Job description

Career Opportunities: Supervisor Telecom Construction Underground (14069)

Requisition ID14069-Posted09/02/2026-Operations Production-Operations-CC039-Albuquerque, NM-Office-Manager-0% - 24%

The Supervisor Telecom Construction Underground will be responsible for a variety of tasks and projects as assigned. Typical tasks will range in size and complexity. This position will assist the Project Manager with various large scale projects and tasks as needed and may potentially take the lead on upcoming projects as assigned by the customer.

Connecting you to great benefits
  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!
What you’ll do

Supervise a team of FTTH in-home and SMB installation technicians

Coach, counsel, and evaluate performance of field staff.

Coordinate scheduling, assist dispatch with daily job routing and ensure adequate staffing.

Identify problem areas in the department and communicate problems and possible solutions to the Project Manager.

Develop procedures and implement them to better organize the team/department.

Assign duties, responsibilities, and scope of authority to technicians.

Assist in recruitment and training efforts.

Assist in warehousing and logistics support as needed to supplement the warehouse staff

Establish, implement, and maintain operating standards and procedures for project reporting and documentation.

Track employee performance, tool assignments, vehicle assignments, uniforms, consumable items, etc. through the creation and use of spreadsheets and other documents

Perform quality control inspections to correct and coach any issues found

Interface with customers to resolve complaints and damages resulting from installation work

Perform various field technician duties as needed, including but not limited to, carrying and climbing a ladder when necessary.

Perform other duties not listed here, as they arise, and as they are assigned to you.

What you’ll need

Must have a minimum of 1 year fiber optic or cable installation experience.

Must be able to perform mandatory job site inspections to ensure employee compliance with all company safety policies and procedures.

Must have a high School Diploma or G.E.D.

Be able to work a very flexible schedule.

Demonstrated experience working in a fast paced time sensitive environment

Handle multiple tasks and last-minute changes

Exceptional customer service experiences

Must be a team player.

Former supervisory experience a plus.

Valid driver's license with minimum of 2 years driving experience and a good driving record.

Why grow your career with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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