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Telecom Operations Manager Jobs in Phoenix, AZ (NOW HIRING)

Sales Focus Inc

Outside Sales Manager

Phoenix, AZ · On-site

$80 - $120/hr

The ideal candidate has direct experience managing D2D teams in fiber, telecom, or broadband ... Lead daily field operations, including territory planning, ride-alongs, and in-field coaching * Set ...

Horrocks

Mid-Level Traffic & ITS Engineer

Phoenix, AZ · On-site

$100K - $140K/yr

Work as part of the Telecom team on a variety of traffic analysis and design needs for a variety of ... Strong teamwork skills, working cooperatively with other team members, operations managers ...

Sales Focus Inc.

Outside Sales Manager

Phoenix, AZ · On-site

$70K - $100K/yr

The ideal candidate has direct experience managing D2D teams in fiber, telecom, or broadband ... Lead daily field operations, including territory planning, ride-alongs, and in-field coaching * Set ...

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Telecom Operations Manager information

See Phoenix, AZ salary details

$29K

$59.5K

$111K

How much do telecom operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for telecom operations manager in Phoenix, AZ is $59,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $72,600.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Phoenix, AZ?

For Telecom Operations Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Phoenix, AZ look for?

The top searched job categories for Telecom Operations Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Telecom Operations Manager jobs?

Cities near Phoenix, AZ with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,006 per year, or $30.3 per hour.

Outside Sales Manager

Sales Focus Inc

Phoenix, AZ • On-site

$80 - $120/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

We are seeking an experienced Outside Sales Manager to lead and scale a residential door-to-door sales team focused on fiber-optic internet services. This role is responsible for in-field leadership, daily execution, rep development, and driving customer sign-ups. The ideal candidate has direct experience managing D2D teams in fiber, telecom, or broadband environments and understands the discipline required to win at the door.

Key Responsibilities
  • Recruit, onboard, and manage a team of residential fiber D2D sales representatives
  • Lead daily field operations, including territory planning, ride-alongs, and in-field coaching
  • Set clear activity and sales expectations tied to installs, conversions, and revenue
  • Track and manage KPIs such as doors knocked, leads generated, orders submitted, installs completed, and churn
  • Coach reps on fiber-specific selling: speed, reliability, pricing, switching objections, and competitive displacement
  • Conduct daily huddles, weekly training, and ongoing product and sales skills development
  • Ensure compliance with brand standards, permitting requirements, and local solicitation regulations
  • Build and maintain a competitive, accountable, and results-driven team culture
Qualifications
  • 3+ years of door-to-door sales experience, with 1-2 years leading residential teams
  • Demonstrated success selling fiber, broadband, telecom, or subscription-based services
  • Strong ability to recruit, train, and retain high-performing D2D reps
  • Comfortable managing to metrics in fast-paced, install-based sales environments
  • Hands-on leader with strong coaching, communication, and accountability skills
  • Ability to work evenings and weekends
  • Valid driver's license and willingness to travel locally for field management
Compensation & Benefits
  • Competitive base salary plus commission and performance-based bonuses
  • Annual earnings potential of $80k-$120k
  • 10 paid holidays
  • 2 weeks of PTO
  • Health, dental, and vision plans
  • 401(k) (after 1 year)
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