ZipRecruiter

Log In

1

Telecom Operations Manager Jobs in Massachusetts

American Operations Corporation

Senior UC/Voice Engineer

MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain detailed records and operational procedures in accordance with established military ... telecom technologies, including ISDN/T-1, Voice Protection Systems, IP address management, DHCP ...

Boston Medical Center

Telecommunication Specialist

Boston, MA · On-site

$62K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Telecom Specialist will be responsible for day to day operations for BMCHS which includes 3 Boston ... Manages and supports all moves, adds and changes * Works daily Service Now tickets as day to day ...

Boston Medical Center

Telecommunication Specialist

Boston, MA · On-site

$62K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Telecom Specialist will be responsible for day to day operations for BMCHS which includes 3 Boston ... Manages and supports all moves, adds and changes * Works daily Service Now tickets as day to day ...

Next Step Systems

Manager, Unified Communications

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... telecom systems to modern cloud-based platforms. The Manager, Unified Communications, will collaborate with cross-functional teams, drive system optimization, ensure operational excellence, and ...

previous page

Showing results 41-60

All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Massachusetts

Telecom Operations Manager information

See Massachusetts salary details

$33.9K

$69.3K

$129.4K

How much do telecom operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for telecom operations manager in Massachusetts is $69,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $84,600.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Massachusetts?

For Telecom Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Massachusetts look for?

The top searched job categories for Telecom Operations Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Telecom Operations Manager jobs?

Cities in Massachusetts with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $69,302 per year, or $33.3 per hour.

Safety Manager - DLSI-MA

Danella Line Services of MA, Inc.

Littleton, MA • On-site

$55K - $80K/yr

Full-time

Re-posted 12 days ago

Job description

Location: Massachusetts/Rhode Island

Reports To: Division Manager

Preferred Industry Experience: Utility construction (gas/electric/telecom)

Position Summary:

The Safety Manager is responsible for leading and supporting Environmental, Health, and Safety (EHS) performance across field operations and job sites in the Massachusetts area. This role partners closely with operations leadership and field crews to drive compliance, reduce risk, and strengthen safety culture through coaching, auditing, incident investigation, and continuous improvement. Experience or familiarity with utility construction activities (e.g., gas/electric/telecom/water) is strongly preferred.

Essential Duties and Responsibilities:

Field Safety Leadership

  • Provide visible safety leadership across job sites; coach supervisors and crews on safe work practices and hazard recognition.
  • Support pre-task planning processes (Job Brief/JHA), including verification of controls for high-risk activities.
  • Conduct routine field visits, safety observations, and inspections; document findings and ensure timely corrective action closure.

Compliance and Risk Management

  • Ensure compliance with applicable federal, state, and local regulations (e.g., OSHA/EPA), company policies, and client requirements.
  • Support yard and facility safety expectations to ensure standardized procedures are followed by team members, visitors, and customers.
  • Support contractor/subcontractor safety expectations where applicable, including onboarding, orientation, and verification of compliance.

Incident Prevention, Reporting, and Investigation

  • Participate in and/or lead incident and near-miss investigations; determine root causes and implement corrective and preventive actions.
  • Track leading and lagging indicators and provide clear reporting of performance measures and findings.
  • Provide safety direction and support for corrective actions and recommendations to assure site improvements.

Training and Field Coaching

  • The Safety Manager is expected to provide required training and support safety talks with field supervision and team members. The role must be proficient in key EHS topics and capable of training/instructing teams in the following areas: Incident Response, CPR/First Aid, Hazard Communication, Energy Wheel, Human and Operational Performance, Excavation, Confined Space, Fleet/DOT, Hazard Identification, PPE, Environmental Compliance, and Defensive Driving.
  • Additionally, the Safety Manager will conduct task evaluations and performance testing in the field and provide hands-on remedial instruction to drive standardization and improvement.

Client and Operational Support

  • Participate in customer/owner safety meetings, jobsite safety walks, and project planning meetings.
  • Collaborate with operations to plan work safely in a production environment, strengthening safe work procedures and attitudes.
Qualifications

Required

  • Associate degree or bachelor’s degree in safety, or 5 years of experience.
  • Valid driver’s license with an acceptable driving record; ability to work outdoors on active job sites.
  • Strong written and verbal communication skills; able to interact professionally with internal and external stakeholders.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint).

Preferred

  • Working knowledge of utility construction operations and hazards.
  • Safety credential(s) such as OSHA 30, CHST, ASP/CSP, CUSP or equivalent (or ability to obtain within a defined timeframe).

Physical Demands and Work Environment

  • Regular field presence required; ability to walk job sites, navigate uneven terrain, and work around active construction operations.
  • Must be able to wear required PPE and work in varying weather conditions.

Work Authorization and Background

  • Must be authorized to work in the United States.
  • Employment may be contingent upon background screening and/or drug testing as permitted by law.