ZipRecruiter

Log In

1

Telecom Operations Manager Jobs in Arizona (NOW HIRING)

Congruex

EHS Manager- Telecom

Tempe, AZ · On-site

$95K - $115K/yr

As the EHS Manager , you will ultimately be responsible for leading environmental, health, and safety programs across CNS operations while ensuring compliance with company policies, client ...

Saxon Global

Technology Lead - DevOps

Phoenix, AZ · On-site

$52.50 - $71.75/hr

... Financial Services, Retail, Telecom, Healthcare, Banking and Media Entertainment for their ... Management & Tracking - JIRA, Rally Code Management System - GitHub Build - Gradle, Ant, Maven ...

Trilon

Mid-Level Traffic & ITS Engineer

Phoenix, AZ

$86K - $117K/yr

Work as part of the Telecom team on a variety of traffic analysis and design needs for a variety of ... Strong teamwork skills, working cooperatively with other team members, operations managers ...

Nextiva

Tax Manager (Indirect)

Scottsdale, AZ · On-site

$111K - $146K/yr

... tax, telecom, and other non-income tax returns across multiple states, partnering with external service providers. * Manage GST compliance and filings for Nextiva's international operations and ...

Nextiva

Tax Manager (Indirect)

Scottsdale, AZ · On-site

$111K - $146K/yr

... tax, telecom, and other non-income tax returns across multiple states, partnering with external service providers. * Manage GST compliance and filings for Nextiva's international operations and ...

Sales Focus Inc

Outside Sales Manager

Phoenix, AZ · On-site

$80 - $120/hr

The ideal candidate has direct experience managing D2D teams in fiber, telecom, or broadband ... Lead daily field operations, including territory planning, ride-alongs, and in-field coaching * Set ...

Globe Telecom, Inc.

Growth Manager

Globe, AZ

At Globe Telecom, you'll work cross-functionally to spot friction points, run experiments, and ... Identify and prioritize customer, market, operational, and business opportunities across products ...

Horrocks

Mid-Level Traffic & ITS Engineer

Phoenix, AZ · On-site

$100K - $140K/yr

Work as part of the Telecom team on a variety of traffic analysis and design needs for a variety of ... Strong teamwork skills, working cooperatively with other team members, operations managers ...

Sales Focus Inc.

Outside Sales Manager

Phoenix, AZ · On-site

$70K - $100K/yr

The ideal candidate has direct experience managing D2D teams in fiber, telecom, or broadband ... Lead daily field operations, including territory planning, ride-alongs, and in-field coaching * Set ...

Globe Telecom, Inc.

Data Engineer Manager

Globe, AZ

$108K - $130K/yr

Drive operational excellence by embedding data integrity, lineage, and auditability into all ... Experience in the telecom, fintech, or enterprise tech sector is a plus. Level of Knowledge:

previous page

Showing results 41-60

All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Arizona

Telecom Operations Manager information

See Arizona salary details

$28.9K

$59.1K

$110.4K

How much do telecom operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for telecom operations manager in Arizona is $59,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $72,200.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Arizona?

For Telecom Operations Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Arizona look for?

The top searched job categories for Telecom Operations Manager jobs in Arizona are:

What cities in Arizona are hiring for Telecom Operations Manager jobs?

Cities in Arizona with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,134 per year, or $28.4 per hour.

Episode Experience Manager for Prepaid Mobile

Globe Telecom, Inc.

Globe, AZ

$15.75 - $19/hr

Full-time

Re-posted 9 days ago

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description Own and optimize end-to-end prepaid customer episodes-from SIM acquisition and activation to reload, usage, retention, and win-back.
This role focuses on the high-volume, retail- and distributor-led nature of prepaid, ensuring seamless experiences across digital, assisted, and indirect channels. It translates prepaid behaviors and micro-transactions into scalable experience improvements that drive usage, retention, and value.

DUTIES AND RESPONSIBILITIES:

1. End-to-End Episode Ownership
Own and continuously improve core prepaid journeys: SIM purchase & activation, first-time usage, reload/top-up, promo usage, balance management, retention, and win-back-optimized for speed, simplicity, and accessibility.
2. Retail & Distribution Experience
Enhance customer and seller journeys across distributors, sub-distributors, and retail outlets. Remove friction in SIM availability, activation, loading, and promo communication; standardize last-mile execution with channel teams.
3. Customer Behavior & Insights
Analyze reload patterns, promo usage, churn triggers, and multi-SIM behavior. Convert insights into targeted interventions that improve activation, reload frequency, conversion, and retention.
4. Omni-Channel Optimization
Ensure consistent, high-performing journeys across USSD, SMS, IVR, apps, web, and retail. Prioritize low-bandwidth, non-app experiences; improve flow-through and conversion.
5. Process & Operational Excellence
Simplify and scale key processes (SIM registration, activation, load distribution, promo flows, error recovery) through standardization and automation.
6. Experimentation & Continuous Improvement
Run pilots and A/B tests on promos, UX flows, and behavioral nudges. Iterate quickly using performance data and field feedback.
7. Performance & Impact
Drive prepaid KPIs: activation, F7D usage, reload frequency/value, promo conversion, churn, ARPU, and LTV. Deliver actionable insights to leadership.

Core Competencies
Prepaid Economics: ARPU, reload behavior, promo dependency, churn
Retail & Channel Empathy: Strong grasp of distributor/retailer realities
Data-Driven Thinking: Translate behavior into actions
Operational Problem-Solving: Simplify high-volume processes
Agile & Experimental Mindset
Stakeholder Management across sales, product, tech, and operations

REQUIREMENTS:


Minimum Requirements
Bachelor's degree in Business, Marketing, Engineering, IT, or related field
7-10 years experience, including 4-6 years in prepaid telecom, FMCG distribution, or similar
Proven track record in improving retail/distributor-led journeys
Strong analytical and KPI management skills

Preferred Experience
Prepaid mobile, load distribution, or micro-transaction businesses
USSD/SMS journeys, BSS/OSS, prepaid platforms, promo engines
Agile, product, or CX transformation environments

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Apply