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Telecom Operations Manager Jobs in Alberta (NOW HIRING)

IT Analyst II

Calgary, AB · Hybrid

CA$42.12 - CA$56.86/hr

You will ensure reliable operations of information systems, resolve complex technical problems ... You will be responsible for more advanced application, telecom or technology support duties. You ...

IT Analyst II

Calgary, AB

CA$42.12 - CA$56.86/hr

... manage, and share diagnostic information effectively, helping to improve patient care and outcomes ... You will ensure reliable operations of information systems, resolve complex technical problems ...

Showing results 21-40

Telecom Operations Manager information

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What job categories do people searching Telecom Operations Manager jobs in Alberta look for?

The top searched job categories for Telecom Operations Manager jobs in Alberta are:

Infographic showing various Telecom Operations Manager job openings in Alberta as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 96% In-person, and 4% Remote job distribution.

Construction Superintendent

Afl Telecommunications Llc

Calgary, AB • On-site

Full-time

Posted 13 days ago


AFL Global rating

7.6

Company rating: 7.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

AFL is a leading provider of integrated solutions in the fiber optics industry. By offering expertise, products, and services in engineering, construction, and installation and repairs, AFL provides end-to-end solutions for customers’ broadband networks. From being environmentally-conscious to ensuring a healthy and safe working environment, AFL invests in its employees. AFL proactively engages with its communities through grants, service projects, environmental initiatives and more. Through a culture of commitment and collaboration, the company is a trusted advisor for customers in the telecom, oil and gas, and utilities markets. AFL is proud of its impact on communities, connecting people with innovative technologies, exceptional products and high-quality services.


We have a reputation in the fiber optics industry for consistently being at the forefront of technology and innovation. Want proof? We were founded in 1984 with a single product, fiber optic ground wire. Today, we sell thousands of products and services to multiple markets across the globe and have become a billion-dollar company in revenue. Not only do we have a track record for growth and financial stability, but we are also backed by Fujikura, a $6 billion company with a 128-year history of product innovation. With our culture of commitment and professional growth opportunities, AFL will give you the opportunity to reach new heights and take your career to the next level.

AFL has operations in Canada, the U.S., Mexico, Europe, Asia and Australia and is a wholly-owned subsidiary of Fujikura Ltd. of Japan.

Responsibilities
  1. Operating AFL owned equipment, such as Vibratory plow, H-Vac,
  2. Training other team members on how to operate excavation
  3. NSC driver – Hauling/towing trailer
    1. Loading/unloading equipment to job sites
  4. Installation of pathways and drops across all
  5. Safety training, making sure all sites are following protocol for Locates and appropriate guidelines are met for safe excavation/installation
  6. Calling locates across different Checking locates with AFL owned equipment pre installation
  7. Project setup, as instructed by Construction manager in a new
    1. Warehouse
    2. Materials
    3. Equipment
  8. Production report submission, providing daily accurate information on
  9. Escalation expertise, customer
  10. Field updates, helping admin/management with region updates when day 7 SLA orders are due
  11. Site inspections – As requested by OHS/Management
  12. Material – Helping materials team and
    1. Stock levels
    2. Yard is being kept in an appropriate
  13. Providing unparalleled customer service excellence
  14. Use ladders or bucket trucks to access aerial locations
  15. Accessing Fiber Optic Terminals to connect cables
  16. Adhering to existing practices and standards to ensure consistent quality
  17. Operate equipment and vehicle in a safe manner
  18. Ensure vehicle and test equipment are maintained in excellent working condition
  19. Trouble shoot technical issues swiftly and accurately
  20. Work indoors and outdoors in all weather conditions
  21. Work in enclosed spaces and aloft
  22. Perform other duties as requested, directed, or assigned
  23. Enhancing Organization reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment
  24. Adhere to and promote the environmental, health & safety policies of AFL
  25. Require completion of training on the following aspects:
    1. First aid
    2. NSC
    3. Confined Space
    4. Ground Disturbance
 Personal Qualities
  • Analytical Thinking/Problem Solving - capable of complex reasoning Able to understand and interpret business logic.
  • Detail oriented – excellent attention to detail with the ability to follow through on assigned
  • Independent - ability to work well under limited
  • Results focused – driven to
  • Flexible – open to change & new information and rapidly adapts to changing conditions or unexpected
  • Interpersonal skills – able to collaborate on projects, maintain effective relationships, and communicate clearly at all levels of the business.
  • Adaptability - capable of working in a fast-paced environment, adapt to various situations, and prioritize multiple work assignments simultaneously.
Qualifications
  • 2-3 years of supervisory experience in telecom industry
  • Strong mechanical and analytical ability
  • Ability to do fine, precise work with their hands
  • Must be able to work at height of 30 feet
  • Ability to manage a physically demanding workload
  • Proficient in operating hand and power tools, and test equipment
  • Normal color vision to work with color-coded wiring
  • Fluent in English

Working Conditions
• Physically demanding workload
• Work location: Work in locations that preclude the ability to return home
• Work hours: Shift work (Weekend work is part of shift rotation)
• Traveling is required

Minimum Education
• High School Diploma or equivalent
• Clean driver’s abstract.
• Previous Telecommunication/ OSP experience is an asset


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