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Telecom Operations Manager Jobs in Alberta (NOW HIRING)

... operations and procedures pertaining to the Technical Services Department * Complete accurate ... Strong leadership and time management skills * Strong interpersonal skills * Strong verbal and ...

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Telecom Operations Manager information

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Alberta?

For Telecom Operations Manager jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Alberta look for?

The top searched job categories for Telecom Operations Manager jobs in Alberta are:

Infographic showing various Telecom Operations Manager job openings in Alberta as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

HS&E Advisor - Southern Alberta

Calgary, AB โ€ข On-site

Ledcor Group
Constructionย โ€ขย 5 - 10K employees

Full-time

Posted 10 days ago


Job description

You are an HS&E Advisor, who plays a key role in the execution and implementation of a diverse range of health and safety programs for Telecommunication projects. You will develop and enhance Job Hazard Analysis and Safe Work Practice documents based on existing materials as well as support operations personnel to meet Ledcor "Leading Indicator" requirements. You are a problem solver, a strong communicator and continuously look for innovative solutions that can be utilized to support projects. You are skilled at leveraging relationships with operational teams to drive continuous HS&E improvement.
Apply today! Join our Technical Services team in Calgary, AB.

Learn more about working at Ledcor: Watch here.

Essential Responsibilities:

  • Conduct inspections of the work area and meet with field supervisors to discuss any potential problems: help to ensure the adequate supply of safety equipment, such as protective equipment, fire extinguishers, respirators, etc., monitor environmental hazards, such as excessive noise, toxic agents

  • Provide field supervisors and employees with services and advice on HS&E related issues, conduct site safety orientation for new employees and internal HS&E related training where required

  • Collaborate with the HS&E manager and HS&E coordinators across LTS to assist in the development, revision and implementation of procedures, standards, rules, and regulations. Provide education and mentoring to field supervisors on program implementation

  • Build and maintain a trusting relationship with clients, subcontractors, and suppliers

  • Verify that the HS&E plans, safe work processes and hazard assessments are current and updated as the scope of work changes and support site leadership with look ahead planning

  • Assist in the investigation of incidents to determine causation and support the site leadership in the development of measurable corrective actions and monitoring for continuous improvement within the area of influence

  • Monitor and report on the overall effectiveness of the overall implementation of project HS&E plans

  • Audit the quality of the field level hazard assessments and incident investigation reports for accuracy and completeness

  • Provide support to site leadership in the preparation of site-specific material for safety meetings and toolbox talks

Qualifications:

  • 3+ years of related work experience in construction or telecommunications safety role. Strong consideration would be given to candidates with Telecom experience

  • Certificate or diploma in occupational health and safety. CRSP, CSO or NCSO designation is considered an asset

  • Has developed technical knowledge of common construction practices, techniques, and equipment

  • Ability to effectively communicate and present information to the hourly workforce, while also effectively interacting with project management staff, clients, and customers

  • Ability to provide a proactive approach to safety, to include identification of operational and organizational issues, as well as develop and implement strategies to solve them

  • Demonstrated experience in risk assessment, program development, safety & health training, and accident investigation

  • Strong computer competency including experience with MS Word, PowerPoint, and Excel

  • Capable of adapting information/style to the audience, explaining difficult information clearly, influencing and persuading others towards consensus agreement in straightforward situations

  • A strong team player attitude with the ability to effectively adjust to changing priorities and demands

  • Must have and maintain a valid provincial driver's license and driver's abstract

Work Conditions:

  • Travel will be required throughout southern Alberta

  • This role requires working outdoors in various weather conditions

Additional Information

Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.

Our workplace culture has been recognized as one of Canada's Best Diversity Employers, Canada's Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor's Inclusion and Diversity initiatives, please visit our I&D page.