... operations, digital transformation, or business strategy (telecom industry experience is a major plus)
... operations, digital transformation, or business strategy (telecom industry experience is a major plus)
Quickly build context and deep understanding of TELUS' retail ecosystem, store operations, and ... consumer, technology, telecom, or banking. You should be operating at a senior individual ...
Quickly build context and deep understanding of TELUS' retail ecosystem, store operations, and ... consumer, technology, telecom, or banking. You should be operating at a senior individual ...
Quickly build context and deep understanding of TELUS' retail ecosystem, store operations, and ... consumer, technology, telecom, or banking. You should be operating at a senior individual ...
Quickly build context and deep understanding of TELUS' retail ecosystem, store operations, and ... consumer, technology, telecom, or banking. You should be operating at a senior individual ...
Sr Product Mgr - IoT
Calgary, AB · On-site
Work closely with Sales, Marketing, Operations, and Legal to ensure the sales force is enabled and ... Experience: 7+ years experience in Product Management, preferably within Telecom, IoT, or SaaS.
Sr Product Mgr - IoT
Calgary, AB · On-site
Work closely with Sales, Marketing, Operations, and Legal to ensure the sales force is enabled and ... Experience: 7+ years experience in Product Management, preferably within Telecom, IoT, or SaaS.
Sr Product Mgr - IoT
Edmonton, AB · On-site
Work closely with Sales, Marketing, Operations, and Legal to ensure the sales force is enabled and ... Experience: 7+ years experience in Product Management, preferably within Telecom, IoT, or SaaS.
Sr Product Mgr - IoT
Edmonton, AB · On-site
Work closely with Sales, Marketing, Operations, and Legal to ensure the sales force is enabled and ... Experience: 7+ years experience in Product Management, preferably within Telecom, IoT, or SaaS.
Cloud-native fluency on GCP (Kubernetes, Pub/Sub, Dataflow, BigQuery, Cloud SQL) and IaC/DevOps ... Background in telecom, utilities, or regulated billing environments * Experience mentoring ...
Cloud-native fluency on GCP (Kubernetes, Pub/Sub, Dataflow, BigQuery, Cloud SQL) and IaC/DevOps ... Background in telecom, utilities, or regulated billing environments * Experience mentoring ...
Cloud-native fluency on GCP (Kubernetes, Pub/Sub, Dataflow, BigQuery, Cloud SQL) and IaC/DevOps ... Background in telecom, utilities, or regulated billing environments * Experience mentoring ...
Cloud-native fluency on GCP (Kubernetes, Pub/Sub, Dataflow, BigQuery, Cloud SQL) and IaC/DevOps ... Background in telecom, utilities, or regulated billing environments * Experience mentoring ...
This key role partners closely with operations and leadership teams to identify sourcing ... Draft, revise, negotiate, and manage the full lifecycle of contracts in collaboration with ...
This key role partners closely with operations and leadership teams to identify sourcing ... Draft, revise, negotiate, and manage the full lifecycle of contracts in collaboration with ...
Partner with operations and project management to drive execution. Own the roadmap and communicate ... You have worked in telecom, ISP, or similar environments and understand the customer journey ...
Partner with operations and project management to drive execution. Own the roadmap and communicate ... You have worked in telecom, ISP, or similar environments and understand the customer journey ...
Partner with operations and project management to drive execution. Own the roadmap and communicate ... You have worked in telecom, ISP, or similar environments and understand the customer journey ...
Partner with operations and project management to drive execution. Own the roadmap and communicate ... You have worked in telecom, ISP, or similar environments and understand the customer journey ...
Digital Workspace Analyst
Calgary, AB · On-site
... managing, and securing endpoint environments to ensure reliable and efficient operations. This role ... Working knowledge of LAN/WAN fundamentals, Microsoft Teams Rooms, software licensing, and telecom ...
Digital Workspace Analyst
Calgary, AB · On-site
... managing, and securing endpoint environments to ensure reliable and efficient operations. This role ... Working knowledge of LAN/WAN fundamentals, Microsoft Teams Rooms, software licensing, and telecom ...
Apply Management of Change (MOC) processes; develop, implement, and maintain operational procedures ... telecom and network communications * Telecommunication, Electrical, or Information Technology ...
Apply Management of Change (MOC) processes; develop, implement, and maintain operational procedures ... telecom and network communications * Telecommunication, Electrical, or Information Technology ...
This key role partners closely with operations and leadership teams to identify sourcing ... Draft, revise, negotiate, and manage the full lifecycle of contracts in collaboration with ...
This key role partners closely with operations and leadership teams to identify sourcing ... Draft, revise, negotiate, and manage the full lifecycle of contracts in collaboration with ...
IT Analyst II - Application Virtualization Cybersecurity
Calgary, AB · On-site +1
CA$42.12 - CA$56.86/hr
... stakeholders including management, clinicians, vendors, software analysts and co-workers ... You will ensure reliable operations of information systems, resolve complex technical problems ...
IT Analyst II - Application Virtualization Cybersecurity
Calgary, AB · On-site +1
CA$42.12 - CA$56.86/hr
... stakeholders including management, clinicians, vendors, software analysts and co-workers ... You will ensure reliable operations of information systems, resolve complex technical problems ...
Place telecom structures and pedestals * Place underground and overhead fiber and copper cables ... Operation of power and motorized tools and equipment Requirements * 2 years of experience in ...
Quick apply
Place telecom structures and pedestals * Place underground and overhead fiber and copper cables ... Operation of power and motorized tools and equipment Requirements * 2 years of experience in ...
Place telecom structures and pedestals * Place underground and overhead fiber and copper cables ... Operation of power and motorized tools and equipment Requirements * 2 years of experience in ...
Place telecom structures and pedestals * Place underground and overhead fiber and copper cables ... Operation of power and motorized tools and equipment Requirements * 2 years of experience in ...
Flexibility is required, as shifts and schedules may change to support project and operational ... Excellent time management and organizational skills , capable of handling multiple priorities ...
Quick apply
Flexibility is required, as shifts and schedules may change to support project and operational ... Excellent time management and organizational skills , capable of handling multiple priorities ...
Our cutting-edge technology includes Lithium batteries, Fault Managed Power Systems, and Extended ... operation, maintenance, and safety. Safety and Compliance: * Adhere to all company safety policies ...
Our cutting-edge technology includes Lithium batteries, Fault Managed Power Systems, and Extended ... operation, maintenance, and safety. Safety and Compliance: * Adhere to all company safety policies ...
Field Service Technician III
AB · On-site
Our cutting-edge technology includes Lithium batteries, Fault Managed Power Systems, and Extended ... operation, maintenance, and safety. Safety and Compliance: * Adhere to all company safety policies ...
Field Service Technician III
AB · On-site
Our cutting-edge technology includes Lithium batteries, Fault Managed Power Systems, and Extended ... operation, maintenance, and safety. Safety and Compliance: * Adhere to all company safety policies ...
Communicate with clients and management. * Provide training and work instructions to technicians ... operations and highly engaged subject matter experts. With passion, pace, and precision we work to ...
Communicate with clients and management. * Provide training and work instructions to technicians ... operations and highly engaged subject matter experts. With passion, pace, and precision we work to ...
Telecom Operations Manager information
What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?
To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.
What is the difference between Telecom Operations Manager vs Network Technician?
| Aspect | Telecom Operations Manager | Network Technician |
|---|---|---|
| Credentials | Bachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+ | Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred |
| Work Environment | Oversees teams, manages projects, and coordinates telecom services in office or field settings | Hands-on installation, maintenance, and troubleshooting of network hardware and systems |
| Employer & Industry Usage | Telecom companies, service providers, large corporations | Telecom providers, IT service companies, network installation firms |
The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.
What are Telecom Operations Managers?
Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.
What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?
Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Alberta? For Telecom Operations Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Alberta look for? The top searched job categories for Telecom Operations Manager jobs in Alberta are:
Other
Posted 12 days ago
TELUS rating
8.0
Based on 9 frontline employees who took The Breakroom Quiz
19th of 80 rated telecommunications companies
Job description
Description
Join our team and what we'll accomplish together
The Small-Medium Business (SMB) team is a dynamic, fast-paced, and collaborative group. Together, our team is responsible for delivering profitable growth within the highest-value segment for TELUS Business. We are the destination of choice for entrepreneurial marketers that enjoy starting something from nothing and building it up. Our values centre around ownership, outcomes, curiosity, iteration and celebration.
We're looking for a Senior Product Manager, Marketing Transformation to define and execute on strategic programs that drive profitable growth. If you are a strategic thinker who thrives at the intersection of marketing strategy, advanced data analytics, and marketing technology you are a perfect fit for this role.
This role works in Eastern Time.
What you'll do
Your primary responsibility is designing and executing strategic programs that drive product intensity and multi-product customer retention within our SMB customer base. You will be the creative force and program owner behind our transformational projects and cross-segment campaigns. You will take ownership of a multi-phased roadmap aimed at modernizing how we interact with our customers. From migrating our Salesforce (SFDC) infrastructure to a unified model, to launching cutting-edge AI-driven customer models your work will directly optimize the customer lifecycle and unlock millions in revenue potential.
- You will work closely with cross-functional partners across base management, planning, business intelligence, data science, loyalty & retention and sales teams to develop integrated strategies that balance customer value with business profitability
- Designing data-informed programs based on predictive models, machine-learning triggers and customer lifecycle insights working alongside Data Science and BI teams
- Shaping and adjusting customer value propositions in response to market dynamics while maintaining alignment with long-term portfolio objectives
- You'll work closely with frontline teams to identify customer pain points and drive continuous improvements to the customer experience.
- You'll also garner buy-in from all levels of the organization-from frontline agents to senior leadership-by leveraging your strong storytelling, presentation, and negotiation skills.
- You will drive transformation in our current marketing technologies by understanding gaps and opportunities to create world class customer journeys leveraging new data connections (ex. feedback loops)
- Design and enhance our campaign data policies, such as do not call logic, contact prioritization & other customer data enhancements.
Qualifications
What you bring
- You're a persuasive communicator who is clear, concise and articulate in all aspects of communication
- You thrive with ambiguous projects or blue sky thinking and can create a strategy from the ground-up incorporating feedback from multiple cross-functional stakeholders
- You are driven by an ownership mentality and an entrepreneurial curiosity to uncover the "why" behind every challenge
- You are results-oriented with a focus on customer lifecycle outcomes, retention economics, and long-term portfolio performance.
- You are agile and have the ability to coordinate multiple initiatives in the portfolio and work within an environment of rapid change
Great to haves
- 5+ years of experience managing complex, cross-functional programs within marketing operations, digital transformation, or business strategy (telecom industry experience is a major plus).