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Telecom Network Analyst Jobs (NOW HIRING)

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Telecom Network Analyst information

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How much do telecom network analyst jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for telecom network analyst in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.08 per hour, depending on experience, location, and employer.

Is network analyst a good career?

A network analyst is a valuable role in the telecommunications and IT industries, responsible for maintaining and optimizing network infrastructure. It typically requires technical skills, certifications such as Cisco or CompTIA, and problem-solving abilities. The career offers opportunities for advancement and stable employment due to ongoing demand for network management expertise.

What is the difference between Telecom Network Analyst vs Network Engineer?

AspectTelecom Network AnalystNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNA, CCNP, Cisco certifications
Work EnvironmentTelecom companies, service providersIT departments, telecom firms, enterprise networks
Primary FocusAnalyzing telecom network performance, troubleshooting, optimizing telecom servicesDesigning, implementing, and maintaining network infrastructure
Common UsageTelecom industry, service providersIT and networking sectors, telecom infrastructure

While both roles involve network knowledge, a Telecom Network Analyst primarily focuses on analyzing and troubleshooting telecom-specific networks, whereas a Network Engineer designs and maintains overall network infrastructure. The roles often overlap but differ in scope and responsibilities within the telecom industry.

More about Telecom Network Analyst jobs
What cities are hiring for Telecom Network Analyst jobs? Cities with the most Telecom Network Analyst job openings:
What states have the most Telecom Network Analyst jobs? States with the most job openings for Telecom Network Analyst jobs include:
What job categories do people searching Telecom Network Analyst jobs look for? The top searched job categories for Telecom Network Analyst jobs are:
Network Engineer (VoIP / SIP Network Support Engineer)

Network Engineer (VoIP / SIP Network Support Engineer)

Georgia IT Inc

Plano, TX

Other

Posted 27 days ago


Job description

Senior Network Engineer (VoIP / SIP Network Support Engineer)

Client: Financial Location: North America (on site Jersey City, NJ; Plano, TX; Columbus, OH) Work Hours: 8 AM – 5 PM EST

Overview: We are seeking a highly skilled VoIP / SIP Network Support Engineer to support and troubleshoot real-time voice services in a production telecom environment. This role focuses on rapid incident triage, deep SIP and media analysis, and effective coordination with internal teams and external vendors to ensure high service availability and call quality. The ideal candidate has hands-on experience analyzing SIP signaling and media flows, understands telecom network behavior, and communicates clearly during high-severity incidents.

Key Responsibilities:

  • Troubleshoot complex SIP and VoIP issues impacting call setup, call quality, and service availability
  • Analyze SIP signaling flows, call traces, and logs to identify root causes and failure patterns
  • Monitor alerts, respond to incidents, and perform real-time issue triage in a production environment
  • Investigate RTP/media path issues, including jitter, packet loss, latency, QoS, and MOS degradation
  • Validate and troubleshoot SDP negotiations, codec selection, DTMF methods, and media compatibility
  • Support and coordinate Client and SIP trunk operations, including interop issues with carriers and vendors
  • Work with secure voice implementations using TLS/mTLS for signaling and SRTP for media
  • Participate in incident management and escalation processes, ensuring proper ownership and resolution
  • Provide clear, concise incident communications to internal stakeholders, leadership, and external vendors
  • Contribute to post-incident reviews, documentation, and operational improvements

Required Qualifications:

  • Experience with Ribbon PSX, Neustar
  • Experience with industry-leading client platforms (Cisco, Ribbon/Sonus, Oracle/Acme Packet, AudioCodes)
  • Strong hands-on experience troubleshooting SIP and VoIP in carrier or enterprise environments
  • Ability to analyze SIP call flows, packet captures, and signaling logs
  • Solid understanding of telecom network behavior, including call routing and failure scenarios
  • Experience with monitoring systems, alert response, and incident triage
  • Working knowledge of RTP and media fundamentals (jitter, packet loss, QoS, MOS)
  • Strong understanding of SDP and codecs (G.711, G.729, Opus, DTMF)
  • Familiarity with clients and SIP trunking architectures
  • Experience with secure signaling and media (TLS/mTLS, SRTP)
  • Proven discipline in incident management, escalation, and follow-through
  • Excellent verbal and written communication skills, especially during high-severity incidents

Preferred Skills:

  • Exposure to automation tools (e.g., Ansible, Python scripting)
  • Experience working with telecom carriers or managed voice service providers
  • Exposure to packet capture tools (e.g., Wireshark) and call analysis platforms
  • Experience supporting 24x7 or on-call production environments

Georgia IT logo

About Georgia IT

Sourced by ZipRecruiter

A PROFESSIONAL SERVICES ORGANIZATION WITH A VISION OF DELIVERING SIMPLE AFFORDABLE, SUSTAINABLE SOLUTIONS FOR COMPLEX PROBLEMS WITH INTEGRITY. OUR GOAL IS TO ACHIEVE ALL THIS IN A COLLABRATIVE APPROACH WITH ALL PARTIES INVOLVED IN DELIVERING SOLUTIONS/PRODUCTS.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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