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Telecom Mdu Jobs (NOW HIRING)

GridSource

Telecom Director

Minneapolis, MN · On-site

Preferred: - MDU or fiber experience. - ITIL, PMP, or telecom certifications. KPIs - Installation cycle time - First-time-right install rate - Mean Time to Repair (MTTR) - SLA compliance - Customer ...

GridSource

Telecom Director

Omaha, NE · On-site

Preferred: - MDU or fiber experience. - ITIL, PMP, or telecom certifications. KPIs - Installation cycle time - First-time-right install rate - Mean Time to Repair (MTTR) - SLA compliance - Customer ...

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Luck Grove Telecom Inc

Senior OSP Engineer

Syracuse, NY · On-site

$70K - $95K/yr

MDU Inside Wiring Design * Design structured cabling systems for MDUs (apartments, condos, multi ... Experience working with major utilities (e.g., power companies, telecom providers). * Knowledge of ...

Dycom Industries, Inc.

Laborer MDU

Millersburg, OR · On-site

$17.75 - $22.75/hr

Experience with cable installation, including coax, Cat5e, and fiber (MDU experience preferred ... Basic understanding of telecom prints, layouts, and network infrastructure * Strong attention to ...

Wyyerd Fiber

Multi-Family Sales

National City, CA · On-site

$100K - $130K/yr

Wyyerd is looking for a strategically minded Account Executive with telecom industry experience and energy to assist the sales team to determine the business needs of MDU prospects and matching them ...

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Telecom Mdu information

What are the key skills and qualifications needed to thrive as a Telecom MDU (Multi-Dwelling Unit) Technician, and why are they important?

To thrive as a Telecom MDU Technician, you need a solid understanding of telecommunications systems, wiring, and network installation, typically supported by a high school diploma or technical certification. Familiarity with tools such as cable testers, fiber optic splicers, and knowledge of industry standards like OSHA and BICSI certifications is often required. Strong problem-solving skills, attention to detail, and effective communication with property managers and residents are essential soft skills. These competencies ensure reliable service delivery, efficient troubleshooting, and customer satisfaction in multi-unit residential environments.

What are some common challenges faced by Telecom MDU (Multi-Dwelling Unit) technicians, and how can they prepare for them?

Telecom MDU technicians often encounter challenges such as navigating complex building layouts, coordinating access with property managers or residents, and managing installations around existing infrastructure. Preparing for these scenarios involves developing strong communication skills, familiarity with building codes, and adaptability to varying site conditions. Technicians who proactively engage with building management and keep up-to-date with the latest cabling and connection standards are better equipped to resolve issues efficiently and deliver high-quality service.

What are Telecom MDU specialists?

Telecom MDU (Multiple Dwelling Unit) specialists are professionals who design, install, and maintain telecommunications infrastructure in buildings with multiple residential or commercial units, such as apartments or condos. Their work ensures that each unit has access to reliable internet, television, and phone services. They coordinate with property managers, residents, and service providers to deliver high-quality connectivity solutions tailored to the building’s needs. Telecom MDU specialists often handle tasks such as wiring, troubleshooting, and upgrading network systems in these multi-unit environments.

What is the difference between Telecom Mdu vs Telecom Installer?

AspectTelecom MduTelecom Installer
CertificationsFCC licenses, technical certificationsTechnical certifications, manufacturer-specific training
Work EnvironmentIndoor/outdoor, often in multi-dwelling units (MDUs)Fieldwork, installing and repairing telecom equipment
Employer & Industry UsageTelecom companies, property managementTelecom service providers, contractors

Telecom Mdu professionals typically focus on managing and maintaining telecom infrastructure within multi-dwelling units, requiring specific certifications and working in both indoor and outdoor environments. Telecom Installers primarily focus on installing and repairing telecom systems in various locations. While both roles require technical skills and certifications, Telecom Mdu roles often involve ongoing management within residential complexes, whereas Telecom Installers are more field-oriented with installation tasks.

More about Telecom Mdu jobs
What cities are hiring for Telecom Mdu jobs? Cities with the most Telecom Mdu job openings:
What states have the most Telecom Mdu jobs? States with the most job openings for Telecom Mdu jobs include:
What job categories do people searching Telecom Mdu jobs look for? The top searched job categories for Telecom Mdu jobs are:
Telecom Mdu jobs near you
Infographic showing various Telecom Mdu job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 91% In-person, and 9% Remote job distribution.

Telecom Director

GridSource

Minneapolis, MN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

GridSource, LLC is seeking a Director of Telecom for our Managed Services division.
Position Overview
The Director of Telecom Managed Services is a senior leadership role responsible for the strategy, delivery, and operational excellence of managed telecom services across enterprise and multi-dwelling unit (MDU) environments. This leader oversees the full service lifecycle-including installation, provisioning, maintenance, and repair-ensuring high-quality, reliable service delivery at scale. The role requires deep expertise in telecommunications infrastructure, managed services operations, and field service execution, with a strong focus on customer experience, efficiency, and profitability.
Key Responsibilities
Strategic Leadership: - Define and execute managed services and field operations strategy aligned with company objectives. - Improve speed-to-install, first-time-right performance, and repair efficiency. Service Delivery, Installation & Repair Operations: - Lead installation, provisioning, and repair operations. - Improve install cycle time, MTTR, and reduce repeat truck rolls. Customer Experience: - Ensure seamless experience from installation through support. - Drive CSAT and NPS improvements. Field Workforce & Operational Excellence: - Lead technicians, dispatch, and field managers. - Implement training, safety, and routing optimization. Financial Management: - Own P&L and drive operational efficiency. Vendor Management: - Manage and negotiate with contractors and service partners. Technology & Innovation: - Implement workforce tools, automation, and remote diagnostics.
Team Leadership: - Build, mentor, and lead high-performing teams.
Qualifications
Required: - Bachelor's degree (Master's preferred). - 10+ years telecom experience, 5+ in leadership. - Experience managing installation, repair, and field operations. - Strong telecom infrastructure knowledge. Preferred: - MDU or fiber experience. - ITIL, PMP, or telecom certifications.
KPIs
- Installation cycle time - First-time-right install rate - Mean Time to Repair (MTTR) - SLA compliance - Customer satisfaction - Technician productivity
Work Environment
Fast-paced, operational environment with field and office collaboration. Travel may be required.
GridSource, LLC., is a full-service utility contractor specializing in construction for the telecommunication and broadband industries; and, underground construction for the natural gas distribution industry across the country. Here at GridSource, LLC., we understand any company is only as good as its employees and our employees are the most important part of our company. When becoming an employee at GridSource, LLC., you are part of a team that looks out for your best interests. Our leadership team is passionate about mentoring and setting our employees up for success!
We offer a comprehensive benefits package that includes:
  • Paid Weekly!
  • Paid Vacation!
  • WE OFFER 401K, MEDICAL, DENTAL, AND VISION BENEFITS
  • Paid Time Off (PTO)
  • Paid sick leave in accordance with any applicable state or municipal laws

GridSource is a proud supporter of our U.S. military, veterans, and their families. Active military, transitioning service members and veterans are encouraged to apply. GridSource is committed to hiring, recruiting, and promoting associates without regard to race, color, gender, religion, national origin, disability, sexual orientation, or veteran status. GridSource is an Affirmative Action Equal Opportunity Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act.

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