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Telecom Manager Jobs in Quebec (NOW HIRING)

NavitasPartners

CA$30/hr

... event management, and operational automation for large telecom environments. Responsibilities * Configure Discovery, Service Mapping, and CMDB. * Implement Event Management and Operational ...

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Telecom Manager information

What are Telecom Managers?

Telecom Managers are professionals responsible for overseeing the installation, maintenance, and operation of telecommunication systems within an organization. They manage teams, coordinate with vendors, and ensure that voice, data, and video communication networks are reliable, secure, and efficient. Telecom Managers also develop policies, plan upgrades, and resolve issues to support business communication needs. Their role requires technical expertise, leadership skills, and the ability to stay current with emerging technologies.

What is the difference between Telecom Manager vs Network Engineer?

AspectTelecom ManagerNetwork Engineer
CredentialsBachelor's in Telecommunications, IT, or related field; certifications like CCNA, CCNPBachelor's in Computer Science, Networking, or related; certifications like CCNA, CCNP
Work EnvironmentOversees telecom systems, vendor management, project coordinationDesigns, implements, and maintains network infrastructure
Industry UsageTelecommunications companies, large enterprises with telecom needsIT departments, telecom providers, large organizations

While both roles require networking knowledge and certifications like CCNA, the Telecom Manager focuses on managing telecom services, vendor relations, and project oversight, whereas the Network Engineer concentrates on designing and maintaining network infrastructure. The Telecom Manager typically has a broader managerial scope within telecom operations, while the Network Engineer is more technical and hands-on with network systems.

How does a Telecom Manager typically collaborate with other departments within an organization?

A Telecom Manager works closely with IT, operations, and finance departments to ensure that telecommunications systems meet organizational needs and budget requirements. They often coordinate with IT teams for network integration, troubleshoot issues alongside technical staff, and partner with finance to manage service contracts and control costs. Regular cross-departmental meetings and clear communication are essential to align telecom strategies with broader business objectives. This collaborative approach helps maintain efficient, secure, and cost-effective communication infrastructures.

What are the key skills and qualifications needed to thrive as a Telecom Manager, and why are they important?

To thrive as a Telecom Manager, you need in-depth knowledge of telecommunications systems, network management, and project coordination, typically supported by a degree in telecommunications, IT, or a related field. Experience with tools like VoIP platforms, network monitoring software, and relevant certifications such as Cisco CCNA or CompTIA Network+ is highly valuable. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and coordinating across departments. These skills ensure reliable network performance, efficient operations, and successful delivery of telecom projects in a fast-evolving industry.
What job categories do people searching Telecom Manager jobs in Quebec look for? The top searched job categories for Telecom Manager jobs in Quebec are:
What cities in Quebec are hiring for Telecom Manager jobs? Cities in Quebec with the most Telecom Manager job openings:
Telecom Manager jobs near you

ServiceNow ITSM Consultant - SNICND

NavitasPartners

Laval, QC • On-site

CA$30/hr

Full-time

Posted yesterday

Job description

ServiceNow ITSM ConsultantPosition Overview

We are seeking a ServiceNow ITSM Consultant with strong Telecom industry experience to design, implement, and optimize IT Service Management processes. The consultant will work with business and technology teams to improve service delivery, operational efficiency, and customer satisfaction.

Responsibilities
  • Implement Incident, Problem, Change, Request, and Knowledge Management modules.
  • Configure Service Catalogs and workflow automation.
  • Develop reports, dashboards, and KPIs.
  • Support ITIL process improvements and governance.
  • Collaborate with telecom operations and service delivery teams.
Required Skills
  • ServiceNow ITSM
  • Incident, Problem, Change Management
  • Service Catalog
  • Knowledge Management
  • SLA Management
  • Flow Designer
  • JavaScript
  • ITIL Framework
  • Agile Methodology
Qualifications
  • 5+ years of ServiceNow ITSM experience.
  • ServiceNow CIS-ITSM preferred.
Mandatory Requirement

Candidates must have prior Telecom industry experience supporting telecom operations, network services, OSS/BSS environments, or customer service organizations.


For more details reach at resumes@navitassols.com