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Telecom Fraud Analyst Jobs (NOW HIRING)

CX Assurance Manager

Globe, AZ

$106K - $127K/yr

Champions fraud prevention, compliance, and risk management across CX processes, working closely with security and risk teams to safeguard customer trust. Applies AI-driven analytics and root cause ...

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Telecom Fraud Analyst information

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How much do telecom fraud analyst jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for telecom fraud analyst in the United States is $38.63, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $48.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Telecom Fraud Analyst position, and why are they important?

To thrive as a Telecom Fraud Analyst, you need strong analytical skills, industry-specific knowledge of telecommunications systems, and typically a bachelor’s degree in a related field such as information security or computer science. Experience with fraud management systems, data analytics tools, and certifications such as CFE (Certified Fraud Examiner) are often highly valued. Attention to detail, investigative curiosity, and effective communication are soft skills that set top performers apart. These abilities are crucial to accurately identify and prevent fraudulent activities, protect company assets, and effectively collaborate with cross-functional teams.

What is a telecom phone?

A telecom phone is a device used for voice communication over telecommunication networks, such as landline or mobile networks. Telecom Fraud Analysts often monitor these devices for fraudulent activities, including scams and unauthorized access, using specialized tools and data analysis skills.

What does telecom mean?

Telecom, short for telecommunications, refers to the transmission of information over distances using electronic systems such as phone networks, internet, and wireless communication. Telecom professionals, including Telecom Fraud Analysts, work to monitor, secure, and manage these communication systems to prevent fraud and ensure reliable service.

Is telecom still a thing?

Telecom remains a vital industry, with roles like Telecom Fraud Analyst focused on detecting and preventing fraud in telecommunications networks. The industry continues to evolve with advancements in technology, requiring skills in data analysis, cybersecurity, and familiarity with telecom systems. Job opportunities persist as telecom services expand globally and integrate new technologies such as 5G.

Is AT&T a telecom?

AT&T is a telecommunications company that provides services such as wireless, internet, and phone solutions. A Telecom Fraud Analyst working in this industry would focus on detecting and preventing fraud related to these services. The role often requires knowledge of telecom systems, fraud detection tools, and industry regulations.

What is a Telecom Fraud Analyst job?

A Telecom Fraud Analyst is responsible for detecting, analyzing, and preventing fraudulent activities within a telecommunications network. They monitor call patterns, data usage, and account activities to identify suspicious behavior. Using fraud detection tools and analytics, they investigate anomalies and work closely with other teams to mitigate risks. Their role helps telecom companies minimize financial losses and protect customers from fraud schemes.

What are typical challenges faced by Telecom Fraud Analysts, and how can they be addressed?

Telecom Fraud Analysts often encounter challenges such as rapidly evolving fraud techniques, high volumes of transaction data to analyze, and tight deadlines for incident response. Staying current with the latest threat trends and continuously updating skills through training are key ways to address these issues. Analysts also work closely with IT, security, and customer service teams, enabling effective collaboration on fraud investigations and prevention strategies. Maintaining strong organizational and critical thinking skills can help analysts prioritize cases and manage workload efficiently.

More about Telecom Fraud Analyst jobs
What are the most commonly searched types of Telecom Fraud Analyst jobs? The most popular types of Telecom Fraud Analyst jobs are:
What states have the most Telecom Fraud Analyst jobs? States with the most job openings for Telecom Fraud Analyst jobs include:
Infographic showing various Telecom Fraud Analyst job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 73% Full Time, 16% Part Time, and 9% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $80,350 per year, or $38.6 per hour.
Relationship Manager-Tech, Media and Telecom- Payments - Vice President

Relationship Manager-Tech, Media and Telecom- Payments - Vice President

JPMorgan Chase & Co.

Jersey City, NJ • On-site

$142K - $200K/yr

Full-time

Medical, Retirement

Posted 3 days ago


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 486 frontline employees who took The Breakroom Quiz

46th of 142 rated banks


Job description


Merchant Services is the global payment processing business for JPMorgan Chase & Co processing over $2.2 Trillion in annual transaction volume. Merchant Services is a leading provider of payment, fraud, and data security for companies of all sizes and is engaging in a multi-year international expansion, platform modernization.
As a Relationship Manager on the Merchant Services Technology, Media & Telecom team, you will own a portfolio of global large corporate clients, and partner closely with firmwide coverage teams to deliver coordinated client strategies.
Job Responsibilities
  • Drive revenue and margin goals by deepening existing client relationships, uncovering new opportunities, and sustaining high client satisfaction.
  • Own the Merchant Services relationship, serving as the primary client contact and internal point of coordination.
  • Execute an integrated coverage strategy with the Commercial Bank, Corporate Client Bank, JPMorgan Payments/Treasury Services, FX, and Card Services to optimize delivery and outcomes.
  • Lead consultative, needs-based selling to identify payments optimization opportunities and recommend tailored solutions.
  • Develop and advance client strategies, coordinating cross-sell opportunities across JPMorgan Payments and Treasury Services.
  • Deliver quarterly business reviews and proposals supported by clear financial and market analysis to expand the relationship.
  • Represent the firm externally through industry conferences to build visibility and market presence.

Required Qualifications, Capabilities, and Skills
  • 8+ years in payments-focused strategic relationship management and/or business development, with senior sales/account leadership and a track record growing complex, Fortune 500-caliber relationships.
  • Proven ability to engage and influence C-suite stakeholders, manage complex negotiations (including contracts), and drive expansion outcomes.
  • Demonstrated cross-functional collaboration across relationship banking, product, service, and operations teams, effectively partnering with internal stakeholders and external clients.
  • Excellent executive communication and presentation skills (written and verbal).
  • Willingness to travel as required.

Preferred qualifications, capabilities, and skills
  • Technology related experience
  • Master's in Business Administration
  • Expertise in specialized industries such as with other financial institutions, fintech, billers, major and specialty retail
  • Certified Payments Fraud Prevention Professional (CPFPP)

FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.

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