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Telecom Engineering Manager Jobs in Dallas, TX (NOW HIRING)

VIVANT CORP

Network VoIP Support Engineer

Dallas, TX · On-site

$50K - $75K/yr

Escalate advanced issues to senior telecom engineers when appropriate * Maintain ticket SLAs with ... Manage and prioritize tickets through our help desk system * Escalate complex problems with proper ...

Posted today

Sunrise Telecom

Fiber Splicing Manager

Forest Hill, TX · On-site

$24.25 - $29/hr

... project managers, engineers, and construction teams to resolve field issues Maintain splicing ... telecom, ISP, utility, or data center environments) OSHA 10/30 certification Work Environment ...

Spiceorb

Lead QA with Telecom domain

Dallas, TX · On-site

Manage test execution on cloud platforms like Lambda, Test grid, SauceLabs etc. for faster feedback ... Programming Language: Java / C# / Python / Typescript Strong Hands-on: 3-5 years. * Expertise in ...

New

PROLIM Global Corporation

Integration Engineer

Plano, TX · On-site

$99K - $134K/yr

Work closely with customer, project management, operations, and engineering teams. * Prepare ... Understanding of telecom networks and service provider environments. * Experience with routing ...

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All JobsTelecom Engineering JobsTelecom Engineering Manager JobsTelecom Engineering Manager Jobs in Dallas, TX

Telecom Engineering Manager information

See Dallas, TX salary details

$46K

$145.3K

$172.1K

How much do telecom engineering manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for telecom engineering manager in Dallas, TX is $145,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,200.00 and $171,100.00 per year, depending on experience, location, and employer.

What does a telecom engineering manager do?

A Telecom Engineering Manager oversees the design, implementation, and maintenance of telecommunications systems within an organization. They lead engineering teams, manage projects, ensure network reliability, and stay up to date with industry advancements. Their role includes budgeting, vendor management, compliance with regulations, and optimizing telecom infrastructure for efficiency and performance.

What are the key skills and qualifications needed to thrive as a telecom engineering manager?

To thrive as a Telecom Engineering Manager, you need a solid background in telecommunications engineering, project management, and a relevant bachelor's degree, with many positions preferring an advanced degree and prior leadership experience. Familiarity with telecom network design tools, industry standards (such as ITU, IEEE), and certifications like PMP or Cisco are often valuable. Strong leadership, problem-solving abilities, and effective communication are standout soft skills for managing teams and liaising with stakeholders. These skills ensure the efficient delivery, maintenance, and strategic growth of telecom infrastructure in a dynamic technological environment.

What are popular job titles related to Telecom Engineering Manager jobs in Dallas, TX? For Telecom Engineering Manager jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Telecom Engineering Manager jobs in Dallas, TX look for? The top searched job categories for Telecom Engineering Manager jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Telecom Engineering Manager jobs? Cities near Dallas, TX with the most Telecom Engineering Manager job openings:
Telecom Engineering Manager jobs near you

Network VoIP Support Engineer

VIVANT CORP

Dallas, TX • On-site

$50K - $75K/yr

Full-time

Posted 8 hours ago

Posted today

Job description

Vivant is on a mission to eliminate business downtime. We guarantee 100% uptime for SMBs, and we’re looking for a Level 1-2 Support Engineers to help us deliver on that promise.

Essential Criteria

  • Must reside in the Dallas-Fort Worth (DFW) area.
  • Comfortable working 100% on-site: this is an in-office position with no remote or work-from-home option.
  • Not Desktop Support: If your background is primarily hardware repair or general IT helpdesk, please do not apply.
  • Hands-On VoIP & Network Support Experience: You must have real-world experience troubleshooting SIP trunks, PBX systems, routers, switches, WiFi networks, and network routing.

Requirements

Your day to day life as a Support Engineer:

  • Answer incoming client calls related to VoIP, internet, or WIFI issues
  • Work tickets involving call quality, dropped calls, network drops, or routing problems
  • Run diagnostics (SIP traces, pings, traceroutes, MOS score review, packet loss checks)
  • Assist with PBX provisioning, phone registration, and softphone setup
  • Prioritize outages (phones down, internet down, WiFi down)
  • Document every step clearly and communicate status updates professionally
  • Escalate advanced issues to senior telecom engineers when appropriate
  • Maintain ticket SLAs with clear, fast response times

Key Responsibilities:

  • First-level support for VoIP, networking, and connectivity issues
  • Troubleshoot SIP, call quality, latency, jitter, and registration failures
  • Perform basic network troubleshooting (TCP/IP, DNS, DHCP, routing basics)
  • Troubleshoot WiFi drops, access point connectivity, and cabling-related issues
  • Provision phones, extensions, voicemail, call flows, and SIP trunk configs
  • Manage and prioritize tickets through our help desk system
  • Escalate complex problems with proper documentation
  • Update knowledge base articles and internal processes

Minimum Requirements:

  • 2+ years of VoIP or Network Support experience.
  • Strong understanding of TCP/IP, DNS, DHCP, and NAT.
  • Practical expertise with:
    • SIP, PBX systems, and SIP trunks.
    • Routers, switches, and WiFi troubleshooting.
  • Experience with ticketing systems and remote customer rapport.
  • Ability to communicate technical information clearly and simply to non-technical users.
  • A driven and proactive mindset paired with a passion for continuous learning and making a meaningful impact on our company’s success.
  • Solid understanding of key VoIP metrics such as MOS score, latency, jitter, and packet loss.

Nice to Have

  • CompTIA Network+, CCNA, or VoIP-related certifications
  • Experience in telecom, MSP, or VoIP carrier environment
  • Experience with Poly, Grandstream, or cloud PBX platforms

Benefits

Why Vivant?

  • Growth: Competitive salary + bonuses. We hire for impact and promote leaders.
  • Culture: We value Reliability, Product Knowledge, and Autonomy.
  • Impact: Help us eliminate the frustrations of internet and phone outages for good.


Schedule:

  • Monday to Friday, 8:00 am - 5:00 pm

Compensation:

  • Base Salary: $50,000 – $75,000 USD
  • Determining Factors: Final offer depends on technical expertise, years of relevant experience, and specific skills.
  • Note: This range covers base pay only; all other benefits will be discussed during the offer stage.

Join Vivant and level up your career!