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Voice Engineer Jobs in Dallas, TX (NOW HIRING)

Valid8 Financial, Inc.

Cisco Voice Engineer

Plano, TX · On-site

$70 - $95/hr

The Mid-level Managed Services Engineer will be key in supporting our managed services clients by delivering troubleshooting, maintaining critical IT infrastructure, and driving operational ...

YO AI Labs

English Voice Coach - Remote

Dallas, TX · Remote

$50 - $60/hr

English Voice Coach Job Type: Contract Location: Remote Job Summary We are seeking native English ... Background in music, audio engineering, or sound production . * Experience in linguistics ...

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$5

$47

$76

How much do voice engineer jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for voice engineer in Dallas, TX is $47.65, according to ZipRecruiter salary data. Most workers in this role earn between $38.75 and $59.47 per hour, depending on experience, location, and employer.

What is a voice engineer?

A voice engineer manages the telecommunication systems for a company or other organization. As a voice engineer, you may work heavily with voice over internet protocols (VoIP). In these positions, your title may change to VoIP engineer. Your responsibilities center on quality control with the implementation of new hardware or systems and troubleshooting any issues that arise. Your daily duties typically include installation, customization, maintenance, and repair of telecommunication systems. It’s important to stay abreast of technology trends, especially regarding cybersecurity. Some positions are customer-facing, which require excellent verbal communication skills. This is especially true if you work for a third party IT company. Critical thinking is also essential for creating solutions.

What is a voice engineer?

A Voice Engineer is an IT professional who designs, implements, and manages voice communication systems, such as VoIP (Voice over Internet Protocol) and traditional telephony networks. They are responsible for ensuring the reliability, security, and quality of voice communication services within an organization. Their duties often include configuring call routing, troubleshooting voice issues, and maintaining related hardware and software. Voice Engineers work closely with network engineers and support teams to provide seamless voice communication solutions.

How does a voice engineer typically collaborate with other IT teams to ensure seamless communication systems?

Voice Engineers often work closely with network, security, and support teams to design, implement, and maintain unified communications infrastructure. They frequently coordinate with network engineers to ensure voice traffic is prioritized and troubleshoot quality issues. Collaboration with cybersecurity teams is also essential to safeguard VoIP systems against threats. Regular communication with help desk and end-user support teams helps Voice Engineers address user concerns and improve service reliability.

What are the key skills and qualifications needed to thrive as a voice engineer, and why are they important?

To thrive as a Voice Engineer, you need expertise in telephony systems, VoIP technologies, and network protocols, often supported by a degree in computer science or a related field. Familiarity with tools like Cisco Unified Communications, SIP, QoS, and relevant certifications such as CCNA Collaboration or CCNP Voice is highly valuable. Strong problem-solving skills, attention to detail, and effective communication enable you to address complex technical issues and collaborate with stakeholders. These skills ensure reliable voice infrastructure, minimize downtime, and support seamless business communications.

What is the difference between Voice Engineer vs VoIP Engineer?

AspectVoice EngineerVoIP Engineer
CertificationsCCNA Voice, CCNP CollaborationCCNA Voice, CCNP Collaboration
Work EnvironmentTelecommunications, enterprise networksInternet Protocol networks, enterprise systems
Industry UsageTelecom providers, large corporationsIT firms, service providers
Job FocusDesigning and maintaining voice communication systemsImplementing and managing VoIP solutions

Voice Engineers and VoIP Engineers often share certifications and work environments, focusing on voice communication systems. While Voice Engineers may concentrate more on traditional telephony and hardware, VoIP Engineers specialize in internet-based voice solutions. Both roles are essential in modern communication infrastructure, with overlapping skills but different primary focuses.

Are voice engineers in demand?

Voice engineers are in demand due to the growth of VoIP, unified communications, and cloud-based voice solutions. They typically require skills in networking, telephony systems, and certifications such as CCNA or CCNP, making their expertise valuable in many organizations seeking reliable voice infrastructure.
More about Voice Engineer jobs

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Voice Engineer jobs near you
Infographic showing various Voice Engineer job openings in Dallas, TX as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $99,120 per year, or $47.7 per hour.

Senior Voice Engineer(no third party, only W2)

CBTS

Irving, TX • On-site

$50 - $55/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Role: Senior Voice Engineer(no third party, only W2)

Location: Irving, Tx, Onsite

Duration:12 months


Pay Rate: $50- $55/hour on W2, client will not consider C2C


Job overview:

Senior Voice Engineer with strong expertise in Microsoft Teams Voice and Unified Communications to support the design, implementation, configuration, and management of our enterprise voice infrastructure. This role will be responsible for maintaining and optimizing Teams Phone solutions, Direct Routing, and related voice services while ensuring a seamless communication experience across the organization.


Required Qualifications (Non-Negotiable)


Senior Voice Engineer with strong expertise in Microsoft Teams Voice and Unified Communications

  • Strong diagnostic and problem-solving skills
  • Active listening and analysis to identify issues or problems
  • Research and creativity to identify a solution to the issue or problem
  • Ability to communicate resolutions in a simple, easy to understand manner
  • Communication skills
  • Verbal and written – via phone, email, chat, etc.
  • Must be able to clearly communicate instructions and current tasks
  • Must be able to describe technical items to non-technical users
  • Multi-tasking skills
  • Ability to help a team member or customer real-time while performing other tasks


Education & Certification Requirements

  • 3+ years’ experience managing enterprise systems (Cisco, MS Teams)
  • Knowledge and understanding of common VoIP protocols (e.g., SIP, H323, MGCP, RTP, etc.)
  • Strong knowledge/experience on Cisco CUCM, Finesse, MS Teams voice services.


Please send resume ASAP.

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