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Telecom Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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How much do telecom customer service representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for telecom customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Customer Service Representative, and why are they important?

To thrive as a Telecom Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic telecom product knowledge is typically required. Patience, active listening, and a customer-focused attitude are crucial soft skills for excelling in this role. These skills and qualities ensure efficient resolution of customer issues, customer satisfaction, and retention in a competitive industry.

What are some common challenges faced by Telecom Customer Service Representatives, and how can they be managed effectively?

Telecom Customer Service Representatives often encounter challenges such as handling high call volumes, addressing complex technical issues, and managing frustrated customers. Effective time management, continuous product training, and strong communication skills are key to overcoming these obstacles. Many companies provide robust support systems, including knowledge bases and escalation procedures, to help representatives resolve issues efficiently. Building resilience and practicing empathy also contribute to a positive customer experience and personal job satisfaction.

What does a Telecom Customer Service Representative do?

A Telecom Customer Service Representative assists customers with inquiries and issues related to telecommunications services such as phone, internet, and cable. They handle billing questions, troubleshoot technical problems, process service requests, and provide information about products and plans. Their goal is to ensure customer satisfaction by resolving concerns efficiently and professionally, often via phone, email, or chat. Representatives may also help customers upgrade services or explain new offerings.

What is the difference between Telecom Customer Service Representative vs Call Center Agent?

AspectTelecom Customer Service RepresentativeCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; minimal certifications needed
Work EnvironmentOffice or remote; primarily handling customer inquiries via phone or chatCall centers, remote or on-site; handling inbound/outbound calls across various industries
Employer & IndustryTelecom companies, internet providers, cable servicesVarious industries including telecom, retail, healthcare, and more

Both roles involve customer interaction via phone or chat, but Telecom Customer Service Representatives focus specifically on telecom products and services, often requiring industry-specific knowledge. Call Center Agents may handle a broader range of industries and inquiries. Understanding these differences helps job seekers find the right fit for their skills and career goals.

More about Telecom Customer Service Representative jobs
What cities are hiring for Telecom Customer Service Representative jobs? Cities with the most Telecom Customer Service Representative job openings:
What job categories do people searching Telecom Customer Service Representative jobs look for? The top searched job categories for Telecom Customer Service Representative jobs are:
Telecom Customer Service Representative jobs near you
Infographic showing various Telecom Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 38% Full Time, 61% Part Time, and 1% Contract. Highlights an 33% Physical, and 67% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Rep (CSR)

Customer Service Rep (CSR)

E F Winslow Plumbing & Heating

South Yarmouth, MA

$35K - $55K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

E.F. Winslow Plumbing & Heating in South Yarmouth, MA is looking to hire a full- or part-time Customer Service Rep (CSR) to help our customers get the HVAC, plumbing, electrical, or carpentry services they need. Do you enjoy meeting new people and helping others? Are you looking to join a hardworking and supportive team? Would you like to work with a reputable company that encourages goals, embraces ideas, and rewards success? If so, please read on!
This office position earns a competitive salary of $35,000 - $55,000/year, based on experience. We also provide our full-time team with great benefits, including 50%-paid health, dental, vision, life, and short- and long-term disability. We also offer paid time off (PTO), a 401(k) plan, flexible hours, incentive programs, an end-of-year bonus, employee events, continued training, and a supportive work environment. If this sounds like the right home services office opportunity for you, apply today!
ABOUT E.F. WINSLOW PLUMBING & HEATING
We are a family-owned business that's been providing top-notch home services for over 50 years! Our team of experts goes the extra mile to ensure peak performance of our customers' plumbing, HVAC, and electrical systems. We're an award-winning company voted Best of the Best year after year and considered to be Cape Cod's most trusted home services provider.
As an employer, we support our employees by encouraging goals, embracing ideas, and rewarding success! We strongly believe that our employees are our most important resource and that their knowledge and expertise are the building blocks of our business. Excellent pay and benefits are a couple of the ways we show appreciation to our outstanding team.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR)
As a Customer Service Rep (CSR), you provide friendly assistance to our clients, determine their needs, and resolve their concerns. This is done both in person and through the phone. You establish and maintain customer accounts in our database as well as set up, maintain, and schedule preventative maintenance agreements. Some of your other duties include general assistance around the office such as data entry, filing paperwork, and more. You feel good about helping our customers get the best plumbing, HVAC, and electrical services around!
QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR)
  • Ability to prioritize and multi-task in a fast-paced work environment
  • Strong communication and customer service skills

Two or more years of customer service experience in a high volume and fast-paced environment is preferred, but not required. Do you work well with others? Can you professionally handle confidential information? Are you organized and detail-oriented? Do you have a positive, can-do attitude? If yes, you might just be perfect for this office position!
WORK SCHEDULE FOR A CUSTOMER SERVICE REP (CSR)
We have full- and part-time schedules for this position. Full-time employees work 40 hours each week with a rotating 8 AM - 12 PM Saturday shift. Part-time employees work 20 - 25 hours each week and also have a rotating 8 AM - 12 PM Saturday shift.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this full- or part-time HVAC, plumbing, and electrical customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 02664

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