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Rbc Customer Service Representative Jobs (NOW HIRING)

Tempo Service

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative Tempo Service Company Profile - Tempo Air has proudly served the cooling and heating needs of the Dallas-Fort Worth residential community since 1966. Tempo, Inc ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Rbc Customer Service Representative information

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How much do rbc customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for rbc customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an RBC Customer Service Representative?

An RBC Customer Service Representative assists clients with their banking needs, provides information on products and services, and resolves inquiries or issues. They handle transactions, offer financial advice, and ensure a positive customer experience. Strong communication and problem-solving skills are essential for this role.

What does an RBC Customer Service Representative do?

A typical day as an RBC Customer Service Representative involves interacting with clients over the phone, online, or in person to assist with banking inquiries, transactions, and account issues. You will work closely with team members and managers to resolve client concerns, support new product enrollments, and maintain up-to-date knowledge of RBC’s offerings and policies. The role may include set shifts, opportunities for professional development, and access to ongoing training in both customer relations and financial services. Collaboration and communication are integral parts of the work environment, helping you grow your expertise while delivering excellent client service.

What are the key skills and qualifications needed to thrive as an RBC Customer Service Representative?

To thrive as an RBC Customer Service Representative, you need strong customer service abilities, problem-solving skills, and proficiency in communication, often supported by a high school diploma or some post-secondary education. Familiarity with banking software, CRM systems, and basic financial products is also important to effectively assist clients. Outstanding patience, active listening, and a positive attitude are key soft skills that help you build trust and resolve concerns efficiently. These skills ensure exceptional client experiences, swift resolution of inquiries, and uphold RBC's reputation for service excellence.

How to get hired as a RBC Customer Service Representative?

To get hired as an RBC Customer Service Representative, applicants should have strong communication skills, customer service experience, and a good understanding of banking products. Completing the company's application process, which often includes an online application and interview, is essential. Relevant certifications or training in financial services can improve chances of selection.

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Rbc Customer Service Representative jobs near you
Infographic showing various Rbc Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Saint Petersburg, FL • On-site, Remote

Customer Care Expertise LLC
See more jobs at Customer Care Expertise LLCexternal

$15.25 - $20.50/hr

Full-time

Re-posted 11 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME

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