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Rbc Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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How much do rbc customer service representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for rbc customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an RBC Customer Service Representative job?

An RBC Customer Service Representative assists clients with their banking needs, provides information on products and services, and resolves inquiries or issues. They handle transactions, offer financial advice, and ensure a positive customer experience. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive in the Rbc Customer Service Representative position, and why are they important?

To thrive as an RBC Customer Service Representative, you need strong customer service abilities, problem-solving skills, and proficiency in communication, often supported by a high school diploma or some post-secondary education. Familiarity with banking software, CRM systems, and basic financial products is also important to effectively assist clients. Outstanding patience, active listening, and a positive attitude are key soft skills that help you build trust and resolve concerns efficiently. These skills ensure exceptional client experiences, swift resolution of inquiries, and uphold RBC's reputation for service excellence.

What does a typical day look like for an RBC Customer Service Representative?

A typical day as an RBC Customer Service Representative involves interacting with clients over the phone, online, or in person to assist with banking inquiries, transactions, and account issues. You will work closely with team members and managers to resolve client concerns, support new product enrollments, and maintain up-to-date knowledge of RBC’s offerings and policies. The role may include set shifts, opportunities for professional development, and access to ongoing training in both customer relations and financial services. Collaboration and communication are integral parts of the work environment, helping you grow your expertise while delivering excellent client service.

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Rbc Customer Service Representative jobs near you
Customer Service Representative - Futures Clearing Analyst

Customer Service Representative - Futures Clearing Analyst

RBC

Chicago, IL

$70K - $90K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted just now

Job description

Job Opportunity at RBC

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

What Will You Do?
  • Perform the Customer Service function including reconciling client trades, positions, money balances, and other customer inquiries and service enhancements.
  • Confirm daily margin settlements for both cash and non-cash collateral and assist in resolving any client queries and service enhancements.
  • Act as a liaison between new customer accounts and the RBC operations group and Front Office.
  • Process various transactions within the back office system as well as help maintain/enhance the system.
  • Communicate regulatory changes and possible impacts to client base.
  • Coordinate customer service functions with other RBC operations groups globally.
  • Coordinate and communicate physical deliveries with clients and clearinghouses.
What Do You Need To Succeed?

Must Have:

  • Minimum of 3 years of experience working as a Customer Service representative within a Client Service team for an FCM.
  • Familiarity with exchange clearing systems.
  • Excellent written and oral communication skills required.
  • Works well with teams.
  • Working knowledge of CFTC and exchange rules and regulations for trade clearance, trade input, position balancing, margin and settlements.
  • Operational knowledge of cleared OTC products and exchanges.

Nice to Have:

  • Experience with a back-office system such Ion – XTP or GMI/FIS.
  • Experience with Exchange/Clearing Fees or Commissions in a Fees Module and reconciliation.
  • Experience with FIA DOCs and execution agreements.
What's In It For You?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Opportunities to do challenging work.
  • Opportunities to build close relationships with clients.

The expected salary range for this particular position is $70,000 - 90,000, depending on your experience, skills, and registration status, market conditions and business needs. You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

  • Drives RBC's high-performance culture
  • Enables collective achievement of our strategic goals
  • Generates sustainable shareholder returns and above market shareholder value

Job Skills: Adaptability, Critical Thinking, Customer Accounts, Customer Service, Decision Making, Futures Clearing, Interpersonal Relationship Management, Operational Delivery, Regulations, Time Management

Additional Job Details: Address: 111 South Wacker Drive, Suite 3200: Chicago. City: Chicago. Country: United States of America. Work hours/week: 40. Employment Type: Full time. Platform: CAPITAL MARKETS. Job Type: Regular. Pay Type: Salaried. Posted Date: 2026-04-15. Application Deadline: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

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