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Rbc Customer Service Representative Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Rbc Customer Service Representative information

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How much do rbc customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for rbc customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an RBC Customer Service Representative?

An RBC Customer Service Representative assists clients with their banking needs, provides information on products and services, and resolves inquiries or issues. They handle transactions, offer financial advice, and ensure a positive customer experience. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an RBC Customer Service Representative?

To thrive as an RBC Customer Service Representative, you need strong customer service abilities, problem-solving skills, and proficiency in communication, often supported by a high school diploma or some post-secondary education. Familiarity with banking software, CRM systems, and basic financial products is also important to effectively assist clients. Outstanding patience, active listening, and a positive attitude are key soft skills that help you build trust and resolve concerns efficiently. These skills ensure exceptional client experiences, swift resolution of inquiries, and uphold RBC's reputation for service excellence.

What does an RBC Customer Service Representative do?

A typical day as an RBC Customer Service Representative involves interacting with clients over the phone, online, or in person to assist with banking inquiries, transactions, and account issues. You will work closely with team members and managers to resolve client concerns, support new product enrollments, and maintain up-to-date knowledge of RBC’s offerings and policies. The role may include set shifts, opportunities for professional development, and access to ongoing training in both customer relations and financial services. Collaboration and communication are integral parts of the work environment, helping you grow your expertise while delivering excellent client service.

What are the common entry-level RBC customer service representative jobs?

Entry-level RBC Customer Service Representative roles typically involve handling customer inquiries, providing account information, and assisting with banking transactions. These positions often require strong communication skills, basic computer proficiency, and a high school diploma or equivalent. Training is usually provided on the job, and the work environment is customer-focused and fast-paced.
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Rbc Customer Service Representative jobs near you
Infographic showing various Rbc Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR / Customer Service Rep

Works Plumbing

Pacifica, CA • On-site

$18 - $25/hr

Part-time

Medical, Dental, Life, PTO

Re-posted 11 hours ago

Job description

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the homeowners, and make the schedules for the technicians. This position has flexible schedules available with no mandatory work on Sundays and no mandatory on-call. You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits, including medical, dental, life insurance, paid vacation, paid time off (PTO), and on-the-job training. Work for a company that's trusted in the Pacifica community. We invest in your professional development. Join a team that feels more like family.
Do you thrive in a fast-paced office atmosphere? Are you a customer service rockstar? Do you enjoy interacting with different personalities? If you're looking to join a supportive team where you can build a stable career, apply today! Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where day-to-day is different? Join our team, where we deliver top-notch plumbing solutions to homes and businesses across Pacifica, California, and the surrounding areas.
ABOUT WORKS PLUMBING
Since 2000, Works Plumbing has provided full-service plumbing maintenance and repairs and clogged drain cleaning 24 hours a day. We also specialize in water heater repairs and installations. We understand the desire for affordable, efficient, and quality services. To save our clients' money, we constantly evaluate our operating costs. Reducing wasteful spending is how we can deliver pricing that won't break the bank ' without sacrificing top-quality services.
We rely on our hardworking employees to achieve client satisfaction. That is why we strive to hire and retain the best! We offer our loyal team competitive compensation, great benefits, and a supportive work environment in which people want to participate.
A DAY IN THE LIFE OF A CSR / Customer Service Rep
Your primary goal is to ensure ultimate scheduling efficiency and that our clients are heard. Maximizing time and mileage, you work hard to ensure customer service expectations are exceeded. You spend your workday in the office on the phone or computer, providing top-notch customer service to our clients. You inform clients of arrival times or any potential delays through phone calls. You happily adjust for any rescheduling needs. As an efficient Customer Service Representative, you organize the days and weeks ahead to avoid falling behind schedule. Your demeanor is friendly and capable as you converse with clients and dispatch calls to technicians. You leave work each day knowing you played a vital role in our company's success!
QUALIFICATIONS FOR A CSR / Customer Service Rep
  • Strong communication and phone skills
  • Has excellent communication and interpersonal skills
  • is detail-oriented and highly organized
  • Can handle multiple tasks in a fast-paced environment
  • Is proficient with computer systems and scheduling software
  • Has a positive attitude and a commitment to providing exceptional customer service
  • Able to pass a background check and drug test

Bonus Points If You Have:
  • Experience in customer service or a similar role
  • Knowledge of plumbing services (not required- we'll train you!)

Are you organized? Do you prioritize your tasks effectively? Are you professional and dependable? Are you a customer service superstar? Are you a great communicator, both verbally and written? Are you detail-oriented and thrive in a fast-paced office environment? Apply now!
ARE YOU READY?
If you feel you'd be perfect for this customer service position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 94044

Apply