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Telecom Customer Service Representative Jobs in Houston, TX

Openwork

Customer Service Representative

Baytown, TX · On-site

$17/hr

Customer Service Representative must possess a thorough knowledge of processes and procedures associated with customer service, supply, storage, and distribution functions within a fast- paced and ...

Adecco

Customer Service Representative

Houston, TX · On-site

$15/hr

Adecco is seeking Customer Service Representatives for immediate openings with a local client in Houston, TX. Weekly pay starting at $15.00 per hour and competitive benefits with options such as ...

Adecco

Customer Service Representative

Houston, TX · On-site

$15/hr

Adecco is seeking Customer Service Representatives for immediate openings with a local client in Houston, TX. Weekly pay starting at $15.00 per hour and competitive benefits with options such as ...

BARKO US LLC

Be Seen First

Customer Service Representative

Houston, TX · On-site

$18 - $23/hr

Position Summary The Customer Service Representative will be responsible for originating payday and auto title loans, assisting customers throughout the loan process, managing repeat business, and ...

BARKO US LLC

Be Seen First

Customer Service Representative

Houston, TX · On-site

$18 - $23/hr

Position Summary The Customer Service Representative will be responsible for originating payday and auto title loans, assisting customers throughout the loan process, managing repeat business, and ...

Avalon Suites

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Description Customer Service Rep Position in Houston, TX Looking for a high-energy, detail-oriented Customer Service Rep to manage front desk duties with exceptional customer service and ...

Living Earth

Customer Service Representative

Conroe, TX · On-site

$15 - $16/hr

The Customer Service Representative (CSR) provides front-line service to Living Earth customers by processing orders, answering questions, handling payments, and supporting dispatch and scale ...

Openwork

Customer Service Representative

Baytown, TX · On-site

$14.25 - $19.50/hr

We are seeking a dependable, organized Customer Service Representative (CSR) to act as the main liaison for key client accounts. You will oversee daily customer inquiries, logistics processes, and ...

AGT LABS

Customer Service Representative

Houston, TX · On-site

$17 - $21/hr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

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All JobsTelecom Customer Service Representative JobsTelecom Customer Service Representative Jobs in Houston, TX

Telecom Customer Service Representative information

See Houston, TX salary details

$9

$17

$25

How much do telecom customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for telecom customer service representative in Houston, TX is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.95 per hour, depending on experience, location, and employer.

What does a telecom customer service representative do?

A Telecom Customer Service Representative assists customers with inquiries and issues related to telecommunications services such as phone, internet, and cable. They handle billing questions, troubleshoot technical problems, process service requests, and provide information about products and plans. Their goal is to ensure customer satisfaction by resolving concerns efficiently and professionally, often via phone, email, or chat. Representatives may also help customers upgrade services or explain new offerings.

What are the key skills and qualifications needed to thrive as a telecom customer service representative, and why are they important?

To thrive as a Telecom Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic telecom product knowledge is typically required. Patience, active listening, and a customer-focused attitude are crucial soft skills for excelling in this role. These skills and qualities ensure efficient resolution of customer issues, customer satisfaction, and retention in a competitive industry.

What are some common challenges faced by telecom customer service representatives, and how can they be managed effectively?

Telecom Customer Service Representatives often encounter challenges such as handling high call volumes, addressing complex technical issues, and managing frustrated customers. Effective time management, continuous product training, and strong communication skills are key to overcoming these obstacles. Many companies provide robust support systems, including knowledge bases and escalation procedures, to help representatives resolve issues efficiently. Building resilience and practicing empathy also contribute to a positive customer experience and personal job satisfaction.

What is the difference between Telecom Customer Service Representative vs Call Center Agent?

AspectTelecom Customer Service RepresentativeCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; minimal certifications needed
Work EnvironmentOffice or remote; primarily handling customer inquiries via phone or chatCall centers, remote or on-site; handling inbound/outbound calls across various industries
Employer & IndustryTelecom companies, internet providers, cable servicesVarious industries including telecom, retail, healthcare, and more

Both roles involve customer interaction via phone or chat, but Telecom Customer Service Representatives focus specifically on telecom products and services, often requiring industry-specific knowledge. Call Center Agents may handle a broader range of industries and inquiries. Understanding these differences helps job seekers find the right fit for their skills and career goals.

Telecom Customer Service Representative jobs near you
Infographic showing various Telecom Customer Service Representative job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,337 per year, or $18 per hour.

Customer Service Representative (CSR)

Bocatti Experience

Houston, TX • On-site

$17 - $25/hr

Full-time

Posted yesterday

New

Job description

About Us

Bocatti Experience is a hospitality and events company offering curated dining experiences, catering services, and private events. We are committed to providing a professional and welcoming experience for every client and guest. We are currently seeking a dependable Customer Service Representative to support our operations in Houston, TX.


Position Overview

The Customer Service Representative serves as a primary point of contact for clients and guests. This role focuses on assisting with inquiries, reservations, event-related questions, and general customer support while ensuring a positive and professional experience.


Responsibilities
  • Respond to customer inquiries via phone, email, and in person
  • Assist with reservations, bookings, and basic scheduling support
  • Document customer interactions and update internal records
  • Coordinate with event, kitchen, and service teams as needed
  • Support front-of-house operations during events when required
  • Follow company policies and customer service standards
Qualifications
  • Previous customer service or hospitality experience preferred
  • Strong verbal and written communication skills
  • Ability to multitask and remain organized
  • Comfortable using basic computer systems and scheduling tools
  • Ability to work evenings and weekends as required
  • Professional demeanor and problem-solving mindset
Schedule & Compensation
  • Employment Type: Full-time or part-time
  • Schedule:Typical workdays Monday-Friday
  • Standard shifts: 8 hours

Compensation:$17.00 - $25.00 per hour, depending on experience

  • Overtime opportunities during peak event periods