The Episode Experience Manager is responsible for executing and managing the day-to-day ... Ensure Omni-Channel Consistency - Align experiences across digital, self-service, and assisted ...
The Episode Experience Manager is responsible for executing and managing the day-to-day ... Ensure Omni-Channel Consistency - Align experiences across digital, self-service, and assisted ...
... channel experience, and process readiness. * Drive collaboration among relevant stakeholders - Proactively engage and manage relationships with all relevant stakeholders to champion the squad ...
... channel experience, and process readiness. * Drive collaboration among relevant stakeholders - Proactively engage and manage relationships with all relevant stakeholders to champion the squad ...
The Episode Experience Manager works closely with frontline teams, product owners, operations, and ... Ensure Omni-Channel Consistency - Align experiences across digital, self-service, and assisted ...
The Episode Experience Manager works closely with frontline teams, product owners, operations, and ... Ensure Omni-Channel Consistency - Align experiences across digital, self-service, and assisted ...
In this role, you'll design and manage multi-channel dashboards, build unified customer journey views, and analyze daily usage behaviors to uncover experience gaps and growth opportunities. Your ...
In this role, you'll design and manage multi-channel dashboards, build unified customer journey views, and analyze daily usage behaviors to uncover experience gaps and growth opportunities. Your ...
... channel mix, budget allocation, pacing, and creative/messaging frameworks. * Manage the media ... clubs, telecom). * Deep understanding of regional media planning and multimarket execution.
... channel mix, budget allocation, pacing, and creative/messaging frameworks. * Manage the media ... clubs, telecom). * Deep understanding of regional media planning and multimarket execution.
Strong understanding of Brand Management, Brand activation, and Channel marketing with breadth in Customer marketing, Brand Development, Product and Market Research interaction. * Proven experience ...
Strong understanding of Brand Management, Brand activation, and Channel marketing with breadth in Customer marketing, Brand Development, Product and Market Research interaction. * Proven experience ...
Field Technician I
Scottsdale, AZ · On-site
$23.25 - $31.75/hr
In addition to core telecom duties, this position incorporates residential IT support capabilities ... Configure and verify home networks including router setup, SSID management, wired/wireless ...
Field Technician I
Scottsdale, AZ · On-site
$23.25 - $31.75/hr
In addition to core telecom duties, this position incorporates residential IT support capabilities ... Configure and verify home networks including router setup, SSID management, wired/wireless ...
Field Technician I
Scottsdale, AZ · On-site
$23.25 - $31.75/hr
In addition to core telecom duties, this position incorporates residential IT support capabilities ... Configure and verify home networks including router setup, SSID management, wired/wireless ...
Field Technician I
Scottsdale, AZ · On-site
$23.25 - $31.75/hr
In addition to core telecom duties, this position incorporates residential IT support capabilities ... Configure and verify home networks including router setup, SSID management, wired/wireless ...
... 4) Channel-Specific Execution Plans 5) Activation and Onboarding Improvements KPIs: 1) MPO Gross ... Strong people management experience 4) Financial and performance management exposure Equal ...
... 4) Channel-Specific Execution Plans 5) Activation and Onboarding Improvements KPIs: 1) MPO Gross ... Strong people management experience 4) Financial and performance management exposure Equal ...
This role sets commercial guardrails but does not own channel execution or customer lifecycle ... manage tiering and benefit ladders 4) Ensure clear differentiation vs single-product and ...
This role sets commercial guardrails but does not own channel execution or customer lifecycle ... manage tiering and benefit ladders 4) Ensure clear differentiation vs single-product and ...
Head of Base Management for Multi Product Ownership
Globe, AZ · On-site
$221K - $232K/yr
... Channel teams Top 5 Deliverables: 1) MPO Lifecycle and Retention Strategy 2) CLM and Journey ... management 2) Customer insighting and analytics 3) Strategic thinking 4) Operational and care ...
Head of Base Management for Multi Product Ownership
Globe, AZ · On-site
$221K - $232K/yr
... Channel teams Top 5 Deliverables: 1) MPO Lifecycle and Retention Strategy 2) CLM and Journey ... management 2) Customer insighting and analytics 3) Strategic thinking 4) Operational and care ...
Customer Service Representative
Phoenix, AZ · Hybrid
$16 - $21.50/hr
Understanding of the building products industry and sales management experience in dealer, distribution, and/or two-step channel segments prefer. * Proficient in telecom software; Microsoft Office ...
Customer Service Representative
Phoenix, AZ · Hybrid
$16 - $21.50/hr
Understanding of the building products industry and sales management experience in dealer, distribution, and/or two-step channel segments prefer. * Proficient in telecom software; Microsoft Office ...
The Prepaid Base Management Head is the architect of the autonomous, transaction-driven Broadband ... Executes automated multi-channel auto save strategies where AI agents trigger personalized offers ...
The Prepaid Base Management Head is the architect of the autonomous, transaction-driven Broadband ... Executes automated multi-channel auto save strategies where AI agents trigger personalized offers ...
As we expand our SaaS Management business and launch a new FinOps portfolio encompassing SaaS ... Partner with Channel Marketing to support partner enablement and ecosystem growth. Build sales ...
As we expand our SaaS Management business and launch a new FinOps portfolio encompassing SaaS ... Partner with Channel Marketing to support partner enablement and ecosystem growth. Build sales ...
As we expand our SaaS Management business and launch a new FinOps portfolio encompassing SaaS ... Partner with Channel Marketing to support partner enablement and ecosystem growth. Sales & Customer ...
Quick apply
As we expand our SaaS Management business and launch a new FinOps portfolio encompassing SaaS ... Partner with Channel Marketing to support partner enablement and ecosystem growth. Sales & Customer ...
Account Executive
Phoenix, AZ · On-site
Organized and able to manage multiple active campaigns simultaneously * Motivated by revenue growth ... Telecom or SaaS * Client-facing leadership roles Benefits & Growth * 6 month guarantee + uncapped ...
Account Executive
Phoenix, AZ · On-site
Organized and able to manage multiple active campaigns simultaneously * Motivated by revenue growth ... Telecom or SaaS * Client-facing leadership roles Benefits & Growth * 6 month guarantee + uncapped ...
Telecom Channel Manager information
See Arizona salary details
$65.7K - $72.7K
2% of jobs
$72.7K - $79.8K
3% of jobs
$79.8K - $86.8K
3% of jobs
$86.8K - $93.8K
3% of jobs
$93.8K - $100.9K
3% of jobs
$100.9K - $107.9K
0% of jobs
$107.9K - $114.9K
0% of jobs
$114.9K - $122K
0% of jobs
$122K - $129K
0% of jobs
$129K - $136K
0% of jobs
$136.9K is the 25th percentile. Wages below this are outliers.
$136K - $143K
85% of jobs
$65.7K
$132.7K
$143K
How much do telecom channel manager jobs pay per year?
What is the difference between Telecom Channel Manager vs Telecom Sales Representative?
| Aspect | Telecom Channel Manager | Telecom Sales Representative |
|---|---|---|
| Credentials | Relevant sales and industry certifications, experience in channel management | Sales certifications, product knowledge, customer service skills |
| Work Environment | Strategic planning, partner relations, team collaboration | Direct customer engagement, sales pitches, client meetings |
| Employer & Industry Usage | Telecom companies, channel partners, resellers | Telecom providers, retail outlets, direct sales teams |
| Search & Comparison Intent | Understanding channel management roles, career paths | Sales techniques, product info, customer engagement |
The Telecom Channel Manager focuses on developing and managing relationships with channel partners to drive sales, while the Telecom Sales Representative directly engages with customers to sell products. Both roles require telecom industry knowledge, but the Channel Manager emphasizes strategic partnership management, whereas the Sales Representative concentrates on direct sales and customer interaction.
What are the key skills and qualifications needed to thrive as a Telecom Channel Manager, and why are they important?
How does a Telecom Channel Manager typically collaborate with partners and internal teams to drive sales success?
What are Telecom Channel Managers?

Full-time
Re-posted yesterday
Job description
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description The Episode Experience Manager is responsible for executing and managing the day-to-day improvements of a specific customer episode across all touchpoints, ensuring a seamless, frictionless, and satisfying customer experience. Reporting to the Episode Experience Lead, this role is hands-on in monitoring, analyzing, and implementing enhancements that improve customer interactions within the episode.The Episode Experience Manager works closely with frontline teams, product owners, operations, and customer support to identify issues, test solutions, and implement improvements that align with the broader customer experience strategy.
DUTIES AND RESPONSIBILITIES:
1.Manage Episode Experience Execution - Oversee the implementation of initiatives to improve customer interactions within the episode.
2.Monitor Customer Pain Points & Opportunities - Conduct ongoing analysis of customer feedback, operational performance, and journey friction points.
3.Collaborate with Frontline & Support Teams - Work with call centers, retail, digital, and other customer-facing teams to ensure consistent experience delivery.
4.Ensure Omni-Channel Consistency - Align experiences across digital, self-service, and assisted channels for a seamless customer journey.
5.Customer Journey Testing & Optimization - Participate in A/B testing, pilot programs, and real-time adjustments to enhance the episode experience.
6.Support Process Improvements & Automation - Identify opportunities to enhance efficiency through automation, AI, and self-service tools.
7.Track & Report Experience Metrics - Provide regular performance insights and impact analysis to the Episode Experience Lead.
Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.