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Telecom Associate Jobs in Ohio (NOW HIRING)

Or Associate's degree in field mentioned above with 2 years of relevant work experience. * Or HS ... Telecom Consultant Principal SG9 Education: * Associate degree, or equivalent 2-year technical ...

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Telecom Associate information

What is a telecom associate job description?

A telecom associate is responsible for installing, maintaining, and repairing telecommunications equipment and systems, such as phone lines, internet connections, and network hardware. They often troubleshoot technical issues, ensure system functionality, and may assist customers with service-related problems, typically working in a technical or customer service environment. Strong communication skills and knowledge of networking tools are important for this role.

Why is Gen Z struggling to get jobs?

Gen Z faces challenges in securing jobs like Telecom Associate roles due to high competition, limited work experience, and evolving skill requirements such as digital literacy and customer service. Employers often seek candidates with relevant certifications, adaptability, and strong communication skills, which can be less developed in younger applicants.

What are some typical challenges Telecom Associates encounter when managing multiple projects simultaneously?

Telecom Associates often juggle several projects at once, such as coordinating service installations, troubleshooting network issues, and updating documentation. Balancing these responsibilities requires effective time management and prioritization to meet deadlines and ensure high-quality service. Additionally, they must communicate clearly with both technical teams and clients, which can be challenging when managing competing demands. Regular status updates, clear documentation, and collaboration with team members help Telecom Associates navigate these challenges successfully.

What are the key skills and qualifications needed to thrive as a Telecom Associate, and why are they important?

To excel as a Telecom Associate, you typically need a background in telecommunications or networking, strong analytical skills, and a relevant associate degree or certification. Familiarity with telecom management systems, network monitoring tools, and industry-standard protocols is highly valuable. Excellent attention to detail, problem-solving abilities, and effective communication help you manage tasks and collaborate with technical teams. These competencies ensure reliable network operations, efficient troubleshooting, and high-quality customer service in a technical environment.

Who are the big 4 in telecom?

The Big 4 in telecom typically refer to the four largest wireless carriers in the industry: Verizon, AT&T, T-Mobile, and Sprint (now part of T-Mobile). These companies dominate the market in terms of coverage, customer base, and infrastructure, and they often seek telecom associates for roles involving customer service, network support, and sales.

How can I make $2000 a week working from home?

A Telecom Associate can potentially earn $2000 a week by working in high-demand roles such as technical support, sales, or network installation, often requiring strong communication skills and technical knowledge. Increasing earnings may involve working overtime, taking on multiple clients, or obtaining relevant certifications to qualify for higher-paying positions in the remote telecom industry.

What is the difference between Telecom Associate vs Customer Service Representative?

AspectTelecom AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; sometimes technical training
Work EnvironmentTelecom companies, call centers, technical supportCustomer service centers, retail stores, call centers
Employer & Industry UsageTelecommunications industry, service providersVarious industries including retail, telecom, and service sectors
Common Search & ComparisonYesYes

Telecom Associates primarily focus on technical support, installation, and maintenance within the telecommunications industry, often requiring technical certifications. Customer Service Representatives handle customer inquiries, billing, and support across multiple industries. While both roles involve communication with clients, Telecom Associates tend to have a more technical focus, whereas Customer Service Representatives focus on customer satisfaction and issue resolution.

What are Telecom Associates?

Telecom Associates are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems, including phone, internet, and data networks. They often assist with configuring equipment, monitoring network performance, and resolving connectivity issues. Their role may also involve working with vendors, documenting technical procedures, and ensuring compliance with industry standards. Telecom Associates are essential for keeping communication systems reliable and efficient in businesses and organizations.
What are the most commonly searched types of Telecom jobs in Ohio? The most popular types of Telecom jobs in Ohio are:
What cities in Ohio are hiring for Telecom Associate jobs? Cities in Ohio with the most Telecom Associate job openings:

Telecom Consultant Associate- Telecom Consultant Prin.

Aep

Lima, OH • On-site

Full-time

Posted 4 days ago


Job description

Job Posting End Date

07-31-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

Performs straight forward network architecture assignments under moderate direction. Uses knowledge to support the planning, researching, evaluating, designing, and developing network systems. Participates in configuration, installation, and performance analysis of networks.

Job Description

This position performs intermediate-level tasks with growing independence. This role involves executing technical work, coordinating with vendors, and contributing to process improvements. Consultants manage small projects and use enterprise tools to support operations and reporting.

What will you do:

  • Independently manage project scopes, schedules, and budgets.

  • Conduct site visits and produce engineering documentation with minimal supervision.

  • Perform equipment troubleshooting and assist with system turnups.

  • Review and validate technical drawings and documentation packages.

  • Plan fiber installations and resolve moderate fiber-related issues.

  • Process material requests and coordinate deliveries with vendors.

  • Lead safety discussions and contribute to team meetings with technical insights.

  • Implement change management actions and document operational impacts.

  • Maintain accurate project updates in tracking systems and dashboards.

  • Participate in storm restoration planning and support field operations.

What we are looking for:

Minimum Requirements for SG 06 Telecom Associate:

  • Bachelor's degree in engineering, engineering technology, computer science, telecommunications or related field of study

  • OR associate's degree in field mentioned above with 2 years of relevant work experience.

  • OR HS diploma/GED with 4 years of relevant work experience required.

Licenses/Certifications:

  • Valid Driver's License is Required.

Other requirements:

  • Intermediate knowledge of communications technologies and inter-networking principles.

  • Understanding of telecom systems and interrelationships between components.

  • Competency in analytical techniques to handle assignments of moderate complexity.

  • Prioritize safety and consistently adhere to all safety protocols and practices, contributing to a strong safety culture.

  • Ability to analyze and recommend enhancements to business processes.

  • Strong collaboration and cross-training capabilities within and across teams.

  • Effective communication and initiative in presenting new ideas.

  • Occasional travel may be required.

Minimum Requirements for SG 07 Telecom Consultant:

  • Bachelor's degree in engineering, engineering technology, computer science, telecommunications, or related field of study + 2 years of relevant work experience.

  • OR associate's degree in field mentioned above with 4 years of relevant work experience.

  • OR HS diploma/GED with 6 years of relevant work experience required.

Licenses/Certifications:

  • Valid Driver's License is Required.

Other requirements:

  • Intermediate knowledge of communications technologies and inter-networking principles.

  • Understanding of telecom systems and interrelationships between components.

  • Competency in analytical techniques to handle assignments of moderate complexity.

  • Prioritize safety and consistently adhere to all safety protocols and practices, contributing to a strong safety culture.

  • Ability to analyze and recommend enhancements to business processes.

  • Strong collaboration and cross-training capabilities within and across teams.

  • Effective communication and initiative in presenting new ideas.

  • Occasional travel may be required.

Minimum Requirements for SG 08 Telecom Consultant Sr:

  • Bachelor's degree in engineering, engineering technology, computer science, telecommunications, or related field of study + 5 years of experience.

  • OR associate's degree in field mentioned above with 7 years of relevant work experience.

  • OR HS diploma/GED with 9 years of relevant work experience required.

Licenses/Certifications:

  • Valid Driver's License Required.

Other requirements:

  • Advanced understanding of telecom technologies, systems integration, and network architecture.

  • Proficiency in analyzing complex problems and developing strategic solutions.

  • Experience in regulatory compliance and performance metric development.

  • Prioritize safety and consistently adhere to all safety protocols and practices, contributing to a strong safety culture.

  • Strong interpersonal and leadership skills with cross-functional collaboration experience.

  • Ability to lead process improvements and mentor junior staff.

  • Professional communication and presentation skills.

  • Occasional travel may be required.

Minimum Requirements for SG 09 Telecom Consultant Principle:

  • Bachelor's degree in engineering, engineering technology, computer science, telecommunications, or related field of study 10 years of relevant work experience.

  • OR associate's degree in field mentioned above with 12 years of relevant work experience.

  • OR HS diploma/GED with 14 years of relevant work experience required.

Licenses/Certifications:

  • Valid Driver's License is Required.

Other requirements:

  • In-depth knowledge of telecom operations, infrastructure planning, and enterprise systems.

  • Strategic thinking and ability to influence organizational direction.

  • Experience in managing vendor relationships and regulatory audits.

  • Prioritize safety and consistently adhere to all safety protocols and practices, contributing to a strong safety culture.

  • Strong analytical and decision-making skills with enterprise-wide impact.

  • Ability to define KPIs and lead innovative initiatives.

  • Excellent communication and stakeholder engagement skills.

  • Occasional travel may be required.

What you will get:

SG 06: Telecom Associate starting wages between: $74,551-$93,189

SG 07: Telecom Consultant starting wages between: $87,633-$109,544

SG 08: Telecom Consultant Sr. starting wages between: $98,993-$128,689

SG 09: Telecom Consultant Principle starting wages between: $116,255-$151,132

In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!"

Compensation Data

Compensation Grade:

SP20-006

Compensation Range:

$74,551.00 - $151,132.50

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.