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Telecom Assistant Jobs in Texas (NOW HIRING)

NTI Connect LLC

Assistant Controller

Dallas, TX · On-site

Our company is seeking a motivated Assistant Controller to join our team in the telecom infrastructure industry. The successful candidate will be responsible for overseeing the various accounting ...

GDH

Network Field Services Technician

Denton, TX · On-site

$32 - $38/hr

Support telecom functions by troubleshooting IP phone issues, configuring VoIP phones, and resolving call quality problems. * Assist in setting up and configuring VoIP systems and services such as ...

New

ATS Welding

General Laborer

Denton, TX · On-site

$15 - $18/hr

We are involved in critical telecom infrastructure projects across various sectors, and we are ... Key Responsibilities: * Assist crews with various tasks as directed by foremen and supervisors on ...

A&A Marketing Group

Marketing Assistant

Dallas, TX · On-site

$39K - $50K/yr

Our partners consist of companies in the energy, security, telecom, office supplies, restaurant ... Our Marketing Assistant help to create an outstanding experience and guide customers to new ...

A&A Marketing Group

Marketing Assistant

Dallas, TX

$39K - $50K/yr

Our partners consist of companies in the energy, security, telecom, office supplies, restaurant ... Our Marketing Assistant help to create an outstanding experience and guide customers to new ...

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Telecom Assistant information

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$43

How much do telecom assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for telecom assistant in Texas is $22.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.95 and $26.21 per hour, depending on experience, location, and employer.

What are some common challenges telecom assistants face when supporting multiple projects simultaneously?

Telecom Assistants often juggle a variety of tasks, such as coordinating service requests, managing inventory, and supporting technical teams. Balancing these responsibilities across multiple projects can be challenging, especially when priorities shift or urgent issues arise. Effective time management and clear communication with team members are essential to ensure deadlines are met and service interruptions are minimized. Many organizations support Telecom Assistants with scheduling tools and regular team meetings to help manage workloads efficiently.

What is a telecom assistant?

Telecom Assistants are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems within an organization. They assist engineers and technicians by handling tasks such as configuring phone systems, managing network equipment, and providing user support for telecom services. Their role often includes documenting system changes, coordinating with vendors, and ensuring that communication systems operate efficiently. Telecom Assistants play a crucial role in maintaining reliable communication infrastructure for businesses and institutions.

Is working in a telecom assistant career a good career?

A telecom assistant role involves supporting telecommunications systems, troubleshooting issues, and assisting with network operations, often requiring technical skills and customer service abilities. It can offer stable employment with opportunities for advancement and skill development in the telecommunications industry.

What are the key skills and qualifications needed to thrive as a telecom assistant, and why are they important?

To thrive as a Telecom Assistant, you need a strong understanding of telecommunications systems, troubleshooting, and basic electronics, often supported by a relevant diploma or certification. Familiarity with tools like network analyzers, cable testers, and knowledge of telecom software and protocols is commonly required. Excellent communication, attention to detail, and problem-solving skills help you efficiently support technical teams and resolve issues. These skills ensure reliable network operations, quick issue resolution, and effective service delivery within the telecom sector.
What are the most commonly searched types of Telecom jobs in Texas? The most popular types of Telecom jobs in Texas are:
What are popular job titles related to Telecom Assistant jobs in Texas? For Telecom Assistant jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Telecom Assistant jobs in Texas look for? The top searched job categories for Telecom Assistant jobs in Texas are:
What cities in Texas are hiring for Telecom Assistant jobs? Cities in Texas with the most Telecom Assistant job openings:
Telecom Assistant jobs near you
Infographic showing various Telecom Assistant job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,087 per year, or $22.2 per hour.

Dedicated Onsite IT Technician - Beaumont, TX

In-Telecom

Beaumont, TX • On-site

$57K - $67K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Description
The Dedicated IT Technician serves in a general site management capacity, providing high-level technical assistance, and client-facing support across multiple locations. This role is responsible for managing onsite IT functionality, coordinating with remote support teams, and ensuring consistent service delivery aligned with company standards.
 
This position requires a regular presence at client sites:
  • Beaumont, TX, and Baytown, TX
The technician will act as the primary point of contact for all IT-related matters at these locations, managing a ticketing board in ConnectWise and partnering with In-Telecom Remote Support for escalations. This is a salaried position, working Monday through Friday.

Key Responsibilities
  • Serve as the first point of contact for resolving technical issues.
  • Partner with In-Telecom remote escalations personnel for issues that cannot be resolved internally.
  • Understand overall service and support objectives.
  • Drive problem investigation and resolution as required.
  • Design and maintain process documentation for the team.
Core Technical Tasks
  •  Level 2 Issue Resolution
    • Troubleshoot workstations, printers, and network issues
    • Reset passwords and unlock accounts 
    • Resolve software errors and application malfunctions
    • Run hardware diagnostics and replace faulty components
  • New User Setup
    • Provision computers, accounts, and software
    • Join machines to domain, configure user profiles 
    • Set up email, access rights, and security groups 
  • Hardware & Software Installation
    • Install new laptops, desktops, monitors, and peripherals 
    • Deploy licensed software and ensure compliance 
    • Set up and manage AV equipment and conferencing tools (e.g., Microsoft Teams Rooms) 
  •  Patch Management
    • Verify automated patching is running 
    • Manually install updates if needed 
    • Report on patch status to headquarters
  • Inventory Management 
    • Track and tag assets (laptops, desktops, switches, etc.)
    • Maintain inventory logs of hardware/software 
    • Report missing or damaged equipment
Process and Coordination
  • Ticket Management
    • Monitor and update tickets in ConnectWise or other PSA systems 
    • Document resolutions, time spent, and follow-ups 
    • Escalate complex issues to L3 or remote support
  • Vendor Coordination
    • Liaise with ISPs, copier/printer vendors, or software support teams
    • Coordinate warranty claims or repairs
  • Network Room / Closet Upkeep
    • Label and manage cabling 
    • Maintain basic switch and patch panel hygiene 
    • Replace faulty network equipment under direction 
User Support & Training
  • Desk-Side Support
    • Visit users’ desks to troubleshoot in person 
    • Offering guidance on basic IT practices
  • Assist During Onboarding/Offboarding
    • Set up or decommission systems 
    • Ensure access is granted or revoked on time
Recurring Responsibilities
  • Weekly check-ins with HQ or Service Manager
  • Regular reporting on site health and incidents
  • Quarterly hardware health audits or walk-throughs
Additional Duties and Responsibilities:
  • Identify areas for improvement and make constructive suggestions for change.
  • Continually seek opportunities to increase user satisfaction and system functionality.
  • Communicate escalated issues to users: keeping them informed of progress, notifying them of impending changes, agreed outages, etc.
  • Ensure consistency of existing systems through creating, maintaining, and enforcing standards/procedures for implementing technical solutions
  • Maintain specific knowledge of the customer and how IT relates to their business strategy and goals.
  • Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University. 
  • Enter all work as activities, service tickets, or project tickets in ConnectWise. 
  • Review IT publications and online materials to remain up to date with current and future technologies emerging in the industry.
  • Emergency Support: Respond promptly and professionally to after-hours emergency calls and requests as needed, demonstrating a commitment to excellence in service.

Skills, Knowledge & Expertise
  • Professional IT Certifications, such as: CompTIA, CompTIA A+, CompTIA Network+, Microsoft related certifications.
  • Knowledge of IT applications, processes, software, and equipment.
  • Strong organizational, presentation, and customer service skills.
  • Skill in planning and preparing written communications.
  • Interpersonal skills: such as communication skills, active listening and customer-care.
  • Ability to multi-task and adapt to changes quickly.
  • Ability to work in a team and communicate effectively.
  • Self-motivated with the ability to work in a fast-moving environment.
Educational/Vocational/Previous Experience Recommendations:
  • BA/BS, preferably in computer science, business administration or a related field. 
  • MBA/MS preferred but not required. 
  • 4+ of IT experience. 

Job Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401k