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Technology Assistant Jobs in Madison, WI (NOW HIRING)

IT Internship

Madison, WI · On-site

$15 - $20.25/hr

... Assist in the setup and configuration of end-user devices, such as computers, laptops, printers ... t Management: • Assist in managing IT assets, including hardware, software licenses, and ...

IT Internship

Madison, WI · On-site

$15 - $20.25/hr

Track and update asset inventory records, ensuring accurate and up-to-date information. Assist in ... Technology, or a related program Familiarity with hardware, software, and network systems ...

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Technology Assistant information

See Madison, WI salary details

$8

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$24

How much do technology assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for technology assistant in Madison, WI is $16.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.77 and $18.44 per hour, depending on experience, location, and employer.

What does a technology assistant do?

A Technology Assistant supports the daily operations of technology systems in an organization, such as troubleshooting hardware and software issues, assisting users with technical problems, and maintaining computer equipment. They often help with setting up devices, installing software, and ensuring that networks run smoothly. Technology Assistants may also provide training and guidance to staff on technology use, keep inventory of equipment, and escalate complex issues to higher-level IT staff. Their role is essential for keeping technology resources functioning efficiently in educational, corporate, or other settings.

What are the key skills and qualifications needed to thrive as a technology assistant, and why are they important?

To thrive as a Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and standard office software is typically required. Strong communication, problem-solving abilities, and patience are essential soft skills for interacting with users and resolving technical issues efficiently. These skills ensure smooth technology operations and effective support for staff and system users in various organizational settings.

What are some common challenges technology assistants face when supporting end-users, and how can they overcome them?

Technology Assistants often encounter challenges such as addressing a wide range of technical issues from users with varying skill levels, managing multiple support requests simultaneously, and staying up to date with rapidly changing technology. To overcome these challenges, strong communication and time-management skills are essential, as is a willingness to continuously learn about new tools and updates. Proactively building a knowledge base and collaborating closely with team members can also help resolve issues more efficiently and improve the overall user experience.

What is the difference between Technology Assistant vs IT Support Specialist?

AspectTechnology AssistantIT Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+ often preferred
Work EnvironmentEducational institutions, small businesses, or corporate officesCorporate IT departments, tech companies, or service providers
Employer & Industry UsageEducational and small business sectorsIT service providers, large corporations, and tech firms
Common Search & Comparison IntentUnderstanding entry-level tech support rolesTechnical support and troubleshooting roles

The main difference between a Technology Assistant and an IT Support Specialist lies in their typical work environments and responsibilities. Technology Assistants often work in educational or small business settings, providing basic tech support, while IT Support Specialists usually operate in larger organizations, handling more complex technical issues. Both roles require similar certifications and skills, but their scope and work context differ.

What are 5 careers in technology?

Five common careers in technology include software developer, network administrator, cybersecurity analyst, systems analyst, and IT support specialist. These roles often require technical skills, knowledge of programming languages, and familiarity with hardware and software systems. They offer opportunities in various industries and may require certifications or degrees in computer science or related fields.

What do you need to be a technology assistant?

To be a technology assistant, candidates typically need strong technical skills, such as knowledge of hardware, software, and troubleshooting. Good communication skills and the ability to work with users are also important, along with relevant certifications or experience in IT support. A high school diploma or equivalent is usually required, and some roles may prefer post-secondary education or specialized training.

What are the most commonly searched types of Technology jobs in Madison, WI?

The most popular types of Technology jobs in Madison, WI are:

What cities near Madison, WI are hiring for Technology Assistant jobs?

Cities near Madison, WI with the most Technology Assistant job openings:

Infographic showing various Technology Assistant job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $34,038 per year, or $16.4 per hour.

Assistant Product Manager - Technology

Johnson Health Tech North America Inc

Cottage Grove, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Johnson Health Tech rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

154th of 495 rated machine equipment manufacturers


Job description

Description

Help shape the connected fitness experiences that keep people moving.


Where Fitness Meets Technology

Johnson Health Tech is one of the world's largest and fastest-growing fitness equipment manufacturers, creating innovative commercial and residential solutions that help people live healthier lives. Our global teams bring together product design, technology, manufacturing, sales, service, and customer experience to build connected fitness products used around the world.


Our Mission

To delight and excite our customers through truly innovative products, unsurpassed quality, and a best-in-class customer experience provided by a world-class organization.


The Opportunity

We're looking for an Assistant Product Manager - Technology who is curious about what's next in connected fitness and ready to turn ideas into products customers can use and enjoy. Working with product managers, strategic partners, and cross-functional teams around the world, you'll help develop new technology offerings, improve existing products through software updates and other enhancements, and support smooth product introductions.


Your work may span retail and commercial LED and touchscreen consoles, connected strength technologies developed internally and with third-party partners, and commercial entertainment accessories. This is a hands-on, non-supervisory role for someone who enjoys connecting the dots between technology, products, people, and the customer experience.


How You'll Move the Work Forward

  • Build and maintain relationships with technology experts in embedded computing, television, digital media, and software.
  • Research consumer needs, competitor offerings, and emerging consumer electronics trends.
  • Prepare and share detailed competitive reviews and keep product-category analysis current.
  • Support meaningful consumer focus groups when needed.
  • Partner with Global Education to develop online learning that helps sales and service teams deliver a stronger customer experience.
  • Coordinate technology product meetings with North American cross-functional teams and share key learning globally.
  • Champion the development of new hardware and software for assigned product lines.
  • Help lead cross-functional product launches from planning through market introduction.
  • Contribute to a team-selling approach that supports global revenue growth.
  • Support tradeshows and other product initiatives as needed.

Requirements


What You'll Bring to the Team

  • A four-year degree in business, marketing, communications, or engineering, or applicable experience.
  • Education or experience in product, sales, or service within the fitness industry, or product management experience in another consumer industry.
  • An understanding of hardware and software development and networking fundamentals.
  • Proficiency with Microsoft Excel and Word.
  • Strong written, verbal, and interpersonal communication skills.
  • Initiative, urgency, attention to detail, and a commitment to world-class quality.
  • The ability to organize resources, set priorities, manage multiple projects, and meet deadlines.
  • A positive, professional approach with internal teams and external partners.
  • Willingness to travel locally, domestically, and internationally.


Bonus Points If You Have

  • Experience with networking or technology infrastructure.
  • Experience with mass retailers, specialty retail, or health clubs.
  • Product management or product training coursework.
  • Experience managing strategic partners.
  • International product development experience.
  • Firsthand enthusiasm for fitness equipment or consumer fitness-tracking products.


Location & Physical Requirements:

This is a full-time, 100% onsite position based at Johnson Health Tech North America's headquarters in Cottage Grove, Wisconsin. The role is primarily performed in a typical office environment and includes domestic and international travel approximately 2-6 times per year. Additional responsibilities may include assembling fitness equipment and occasionally lifting or moving items weighing up to 25 pounds.


Benefits & Perks:

  • Medical, dental, and vision insurance.
  • Company-paid life insurance and AD&D coverage.
  • 401(k) retirement savings plan.
  • Paid time off.
  • FSA and HSA options.
  • Employee product discounts, wellness resources, and employee assistance programs.


Ready to Help Build What's Next?

If you enjoy exploring new technology, coordinating across teams, and helping bring connected fitness products from idea to launch, we'd love to hear from you.



Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.

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