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Technology Assistant Jobs in Madison, WI (NOW HIRING)

In this role, the MRI Tech Assistant will support both clinical and research imaging operations , assisting with daily MRI and PET/MRI examinations for standard-of-care clinical needs as well as ...

In this role, the MRI Tech Assistant will support both clinical and research imaging operations , assisting with daily MRI and PET/MRI examinations for standardofcare clinical needs as well as ...

Certified Nursing Assistant - Psych The Certified Nursing Assistant - Psych provides supportive care to patients in a behavioral health unit under the supervision of licensed nursing staff.

We are seeking a Radiologic Technologist Assistant to: * Assist members of the patient care team and provide a broad range of health care services such as: patient check-in, exam review, preparation ...

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Technology Assistant information

See Madison, WI salary details

$8

$16

$24

How much do technology assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for technology assistant in Madison, WI is $16.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.77 and $18.44 per hour, depending on experience, location, and employer.

What does a technology assistant do?

A Technology Assistant supports the daily operations of technology systems in an organization, such as troubleshooting hardware and software issues, assisting users with technical problems, and maintaining computer equipment. They often help with setting up devices, installing software, and ensuring that networks run smoothly. Technology Assistants may also provide training and guidance to staff on technology use, keep inventory of equipment, and escalate complex issues to higher-level IT staff. Their role is essential for keeping technology resources functioning efficiently in educational, corporate, or other settings.

What are the key skills and qualifications needed to thrive as a technology assistant, and why are they important?

To thrive as a Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and standard office software is typically required. Strong communication, problem-solving abilities, and patience are essential soft skills for interacting with users and resolving technical issues efficiently. These skills ensure smooth technology operations and effective support for staff and system users in various organizational settings.

What are some common challenges technology assistants face when supporting end-users, and how can they overcome them?

Technology Assistants often encounter challenges such as addressing a wide range of technical issues from users with varying skill levels, managing multiple support requests simultaneously, and staying up to date with rapidly changing technology. To overcome these challenges, strong communication and time-management skills are essential, as is a willingness to continuously learn about new tools and updates. Proactively building a knowledge base and collaborating closely with team members can also help resolve issues more efficiently and improve the overall user experience.

What is the difference between Technology Assistant vs IT Support Specialist?

AspectTechnology AssistantIT Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+ often preferred
Work EnvironmentEducational institutions, small businesses, or corporate officesCorporate IT departments, tech companies, or service providers
Employer & Industry UsageEducational and small business sectorsIT service providers, large corporations, and tech firms
Common Search & Comparison IntentUnderstanding entry-level tech support rolesTechnical support and troubleshooting roles

The main difference between a Technology Assistant and an IT Support Specialist lies in their typical work environments and responsibilities. Technology Assistants often work in educational or small business settings, providing basic tech support, while IT Support Specialists usually operate in larger organizations, handling more complex technical issues. Both roles require similar certifications and skills, but their scope and work context differ.

What are 5 careers in technology?

Five common careers in technology include software developer, network administrator, cybersecurity analyst, systems analyst, and IT support specialist. These roles often require technical skills, knowledge of programming languages, and familiarity with hardware and software systems. They offer opportunities in various industries and may require certifications or degrees in computer science or related fields.

What do you need to be a technology assistant?

To be a technology assistant, candidates typically need strong technical skills, such as knowledge of hardware, software, and troubleshooting. Good communication skills and the ability to work with users are also important, along with relevant certifications or experience in IT support. A high school diploma or equivalent is usually required, and some roles may prefer post-secondary education or specialized training.

What are the most commonly searched types of Technology jobs in Madison, WI?

The most popular types of Technology jobs in Madison, WI are:

What cities near Madison, WI are hiring for Technology Assistant jobs?

Cities near Madison, WI with the most Technology Assistant job openings:

Infographic showing various Technology Assistant job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $34,038 per year, or $16.4 per hour.

Full-time

Medical, Retirement, PTO

Posted 14 days ago


University Of Wisconsin-Madison rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

127th of 627 rated colleges and universities


Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
Job Category:
University Staff
Employment Type:
Regular
Job Profile:
Medical Assistant
Job Summary:
The Department of Radiology at the University of Wisconsin-Madison, School of Medicine and Public Health is seeking a dedicated, hard-working, and self-motivated MRI Tech Assistant who is enthusiastic about advancing both clinical care and imaging-based research. As part of the WIMR Imaging Medical Services team, this individual will play a key role in translating innovative imaging science into high-quality patient care while supporting UW Radiology's mission of discovery, education, and excellence in clinical service.
In this role, the MRI Tech Assistant will support both clinical and research imaging operations, assisting with daily MRI and PET/MRI examinations for standard-of-care clinical needs as well as research studies. Responsibilities also include managing data associated with imaging-based research projects and educating, training, and supervising researchers on MRI and PET/MRI scanner operations and imaging techniques. Additional duties include preparing daily billing invoices for research imaging, supporting ACR accreditation activities, and fostering a collaborative environment that ensures efficient, safe, and high-quality imaging for clinical teams, investigators, and study participants.
WIMR offers a dynamic, interdisciplinary environment where cutting-edge imaging equipment-including a state-of-the-art PET/MR scanner-is integrated with leading research teams and a world-class academic health system. Ideal candidates will value teamwork, innovation, service excellence, and continuous improvement while working closely with faculty, researchers, technologists, and study teams to support imaging across a diverse portfolio of clinical and research activity.
ADDITIONAL JOB DETAILS:
  • This position requires work to be completed onsite, at a designated campus work location.
  • Typical work hours for this position are between 7:00 a.m. and 6:00 p.m., with 8-hour shifts scheduled Monday through Friday. However, start and end times may be adjusted slightly earlier or later to meet departmental needs and ensure appropriate coverage for both clinical and research imaging workflows. Final scheduling details will be determined at the time of hire.
  • This position has been identified as a position of trust with access to vulnerable populations. The selected candidate will be required to pass an initial caregiver check to be eligible for employment under the Wisconsin Caregiver Law and every two years.
  • Successful candidates will address the following Knowledge, Skills, and Abilities in their cover letter; A basic knowledge of medical terminology and basic computer skills; Strong organizational and prioritization skills with great attention to detail and accuracy; Service-oriented mindset with a focus on patient-centered care; Strong communication skills and ability to work collaboratively with patients and healthcare teams; Ability to multi-task effectively in a fast-paced healthcare setting.

Key Job Responsibilities:
  • Collects, prepares, and delivers specimens for laboratory analysis
  • Prepares and cleans examination rooms, instruments, and equipment for specific procedures
  • Escorts patients to various hospital locations and delivers, orders, and inventories general clinic supplies
  • Performs administrative duties such as scheduling appointments, maintaining medical records, assisting patients with billing, and coding information and answering basic medical questions
  • Performs routine vital signs, basic tests, assists with minor procedures, and administers medications as directed by a supervising clinician
  • Patient communication: Educate patients about scheduled procedures, and follow-up instructions. Screen patients for potential safety concerns. Provide excellent customer service and maintain compassionate professional patient care.

Department:
School of Medicine and Public Health, Department of Radiology, WIMR Medical Imaging
Join UW Radiology and UW Health-A Legacy of Innovation
The University of Wisconsin Department of Radiology, in partnership with UW Health, has been at the forefront of clinical care, imaging research, and education for nearly a century. Since its inception on May 18, 1927-when Dr. Ernst Pohle was appointed as the first professor of Radiology-the department has grown to more than 160 faculty members across 14 specialized sections, serving as a key pillar of UW Health's world-class medical enterprise.
What Sets Us Apart
  • Collaborative Excellence: Strong partnerships with UW Health, Medical Physics, and leading equipment vendors drive continuous advancements in imaging.
  • Cutting-Edge Technology: We utilize state-of-the-art imaging in CT, MR, PET/CT, PET/MR, angiography, ultrasound, PACS, and AI-driven medical imaging.
  • Robust Research Infrastructure: Dedicated support for grant writing, media specialists, research nurses, technologists, and data managers enhance investigative success.
  • Premier Imaging Facilities: The WIMR Imaging Sciences Center offers 60,000 square feet of advanced imaging space, including MRI, PET/MRI, PET/CT, CT, ultrasound, angiography, cyclotron, radiopharmaceutical production and comprehensive small animal imaging technologies.

Together, UW Radiology and UW Health are committed to advancing human health through groundbreaking clinical care, pioneering research, and excellence in education. We foster a respectful, adaptive, and accountable environment-one that prioritizes innovation while serving the needs of all patients, including underserved populations.
Visit our official website to learn more about our work and opportunities.
Compensation:
The starting salary for the position is $24.00 per hour; but is negotiable based on experience and qualifications.
Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. For more information, refer to the campus benefits webpage and the SMPH University Staff Benefits Flyer 2026
Required Qualifications:
  • At least 2 years of customer service, administrative, healthcare, and/or relevant professional experience.
  • BLS/CPR certification within 3 months of start date required.

Preferred Qualifications:
  • Experience working within a healthcare setting.

Education:
High school diploma required.
How to Apply:
For the best experience completing your application, we recommend using Chrome or Firefox as your web browser.
To apply for this position, select either "I am a current employee" or "I am not a current employee" under Apply Now. You will then be prompted to upload your application materials.
Important: The application has only one attachment field. Upload the following documents in that field, either as a single combined file or as multiple files in the same upload area. Failure to submit the required documents may result in no longer being considered for the position.
• Cover letter required
• Resume required
Your cover letter should address how your training and experience aligns with the required and preferred qualifications listed above. Application reviewers will rely on these written materials to determine which applicants move forward in the process. References will be requested from final candidates. All applicants will be notified once the search concludes and a candidate is selected.
University sponsorship is not available for this position, including transfers of sponsorship and TN visas. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment. This position is an ongoing position that will require continuous work eligibility. If you are selected for this position, you must provide proof of work authorization and eligibility to work.
The department will not be able to support a request for a J-1 waiver. If you chose to pursue a waiver and apply for our position, neither the UW nor UWMF will reimburse you for your legal or waiver fees.
Contact Information:
Amanda Michalski, amanda.michalski@wisc.edu
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

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About University of Wisconsin

Sourced by ZipRecruiter

The University of Wisconsin, based in Madison, WI, US, functions in the educational industry and is a renowned and respected institution for higher education. Its official website is wisc.edu. Established in 1848, this public research university is recognized globally for its innovative approach to education, research, creativity, and public service. It embodies a strong commitment to academic freedom and academic excellence. As a major contributor to the Wisconsin Idea, it aims to accomplish its mission of generating well-rounded individuals who will contribute substantially to society, the local community, and the global economy.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Madison, WI, US

Year founded

2005