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Technology Assistant Jobs in Florence, SC (NOW HIRING)

HillSouth

Be Seen First

IT Service Desk Specialist

Florence, SC · On-site

$40K - $65K/yr

Install and support network-connected hardware, including workstations, printers, access points, and other business technology. * Assist with backup, disaster recovery, data protection, and ...

HillSouth

Be Seen First

IT Service Desk Specialist

Florence, SC · On-site

$40K - $65K/yr

Install and support network-connected hardware, including workstations, printers, access points, and other business technology. * Assist with backup, disaster recovery, data protection, and ...

ScionHealth

Radiology Tech Weekends

Hartsville, SC · On-site

Job Summary The Radiologic Technologist - Pain Management performs diagnostic and fluoroscopic imaging procedures to assist physicians in the diagnosis and treatment of patients undergoing ...

Bethea Retirement Community

Med Tech

Darlington, SC · On-site

Medication Technician (Med Tech) Location: Darlington, SC Facility: Bethea Retirement Community Job ... Resident Care Support: Assist residents with activities of daily living (ADLs) when needed and ...

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All JobsTechnology JobsTechnology Assistant JobsTechnology Assistant Jobs in Florence, SC

Technology Assistant information

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$7

$14

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How much do technology assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for technology assistant in Florence, SC is $14.81, according to ZipRecruiter salary data. Most workers in this role earn between $12.46 and $16.68 per hour, depending on experience, location, and employer.

What does a technology assistant do?

A Technology Assistant supports the daily operations of technology systems in an organization, such as troubleshooting hardware and software issues, assisting users with technical problems, and maintaining computer equipment. They often help with setting up devices, installing software, and ensuring that networks run smoothly. Technology Assistants may also provide training and guidance to staff on technology use, keep inventory of equipment, and escalate complex issues to higher-level IT staff. Their role is essential for keeping technology resources functioning efficiently in educational, corporate, or other settings.

What are the key skills and qualifications needed to thrive as a technology assistant, and why are they important?

To thrive as a Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and standard office software is typically required. Strong communication, problem-solving abilities, and patience are essential soft skills for interacting with users and resolving technical issues efficiently. These skills ensure smooth technology operations and effective support for staff and system users in various organizational settings.

What are some common challenges technology assistants face when supporting end-users, and how can they overcome them?

Technology Assistants often encounter challenges such as addressing a wide range of technical issues from users with varying skill levels, managing multiple support requests simultaneously, and staying up to date with rapidly changing technology. To overcome these challenges, strong communication and time-management skills are essential, as is a willingness to continuously learn about new tools and updates. Proactively building a knowledge base and collaborating closely with team members can also help resolve issues more efficiently and improve the overall user experience.

What is the difference between Technology Assistant vs IT Support Specialist?

AspectTechnology AssistantIT Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+ often preferred
Work EnvironmentEducational institutions, small businesses, or corporate officesCorporate IT departments, tech companies, or service providers
Employer & Industry UsageEducational and small business sectorsIT service providers, large corporations, and tech firms
Common Search & Comparison IntentUnderstanding entry-level tech support rolesTechnical support and troubleshooting roles

The main difference between a Technology Assistant and an IT Support Specialist lies in their typical work environments and responsibilities. Technology Assistants often work in educational or small business settings, providing basic tech support, while IT Support Specialists usually operate in larger organizations, handling more complex technical issues. Both roles require similar certifications and skills, but their scope and work context differ.

What are 5 careers in technology?

Five common careers in technology include software developer, network administrator, cybersecurity analyst, systems analyst, and IT support specialist. These roles often require technical skills, knowledge of programming languages, and familiarity with hardware and software systems. They offer opportunities in various industries and may require certifications or degrees in computer science or related fields.

What do you need to be a technology assistant?

To be a technology assistant, candidates typically need strong technical skills, such as knowledge of hardware, software, and troubleshooting. Good communication skills and the ability to work with users are also important, along with relevant certifications or experience in IT support. A high school diploma or equivalent is usually required, and some roles may prefer post-secondary education or specialized training.

What are the most commonly searched types of Technology jobs in Florence, SC?

The most popular types of Technology jobs in Florence, SC are:

What cities near Florence, SC are hiring for Technology Assistant jobs?

Cities near Florence, SC with the most Technology Assistant job openings:

Technology Assistant jobs near you
Infographic showing various Technology Assistant job openings in Florence, SC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $30,796 per year, or $14.8 per hour.

IT Service Desk Specialist

HillSouth

Florence, SC • On-site

$40K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

IT Support Engineer / Systems Administrator


As an IT Support Engineer / Systems Administrator, you will provide remote and on-site technical support for HillSouth clients. You’ll work across a broad range of environments and technologies, including Windows servers and workstations, Microsoft 365, networking, firewalls, wireless networks, backups, cybersecurity solutions, and business applications.

This position requires strong troubleshooting skills, excellent customer service, and the ability to independently manage and prioritize technical issues while knowing when to collaborate or escalate.

What You'll Do

  • Provide remote, telephone, and on-site technical support to HillSouth clients.
  • Troubleshoot and resolve Windows workstation, server, application, hardware, networking, and connectivity issues.
  • Install, configure, maintain, and troubleshoot Windows PCs and servers.
  • Administer Microsoft Windows Server environments and Active Directory.
  • Support Microsoft 365 applications, accounts, and services.
  • Configure and troubleshoot firewalls, routers, switches, wireless networks, VPNs, and VLANs.
  • Install and support network-connected hardware, including workstations, printers, access points, and other business technology.
  • Assist with backup, disaster recovery, data protection, and cybersecurity solutions.
  • Use our ticketing, documentation, remote monitoring and management (RMM), and remote support platforms to manage client requests.
  • Accurately document client environments, configurations, procedures, troubleshooting steps, and completed work.
  • Prioritize service requests based on urgency, business impact, and client needs.
  • Work with teammates and third-party vendors to resolve complex technical issues.
  • Identify opportunities to prevent recurring issues and improve the reliability and security of client environments.
  • Travel to client locations as needed for installations, troubleshooting, maintenance, and project work.


What We're Looking For

3–5 years of professional IT experience is preferred, particularly in an IT support, systems administration, network administration, or Managed Service Provider (MSP) environment.

Candidates should have hands-on experience with several of the following:

  • Windows 10 and Windows 11
  • Windows Server 2016, 2019, and 2022
  • Microsoft Active Directory and Group Policy
  • Microsoft 365 administration and support
  • TCP/IP networking and subnetting
  • Managed switches and wireless networking
  • VLANs and VPNs
  • Firewall configuration and troubleshooting
  • Backup and disaster recovery solutions
  • PC hardware installation, configuration, and troubleshooting
  • Network-connected devices and peripherals
  • Endpoint and network security concepts

What Makes Someone Successful at HillSouth

Technical knowledge is important, but we're equally interested in how you approach problems and work with clients.

The right person for this position will be:

  • A strong troubleshooter – You approach problems logically, remain calm under pressure, and work systematically toward a solution.
  • Customer focused – You communicate professionally, understand the impact technology problems have on a client's business, and follow through on commitments.
  • Self-motivated – You can manage your workload with limited oversight and take ownership of issues through resolution.
  • Able to prioritize – You understand that not every ticket has the same business impact and can determine what needs attention first.
  • Detail oriented – You document your work, notice things others may overlook, and consistently follow established procedures.
  • A team player – You are comfortable solving problems independently but know when to collaborate, ask for assistance, or escalate.
  • Eager to learn – Technology changes constantly, and you enjoy expanding your knowledge and learning new systems.
  • Persistent – You don't give up when the first solution doesn't work. You take initiative and work toward results.

Additional Experience That Is a Plus

Experience with any of the following is helpful but not required:

  • Managed Service Provider (MSP) environments
  • Remote Monitoring and Management (RMM) platforms
  • Professional Services Automation (PSA) or IT ticketing systems
  • Microsoft 365 administration
  • VoIP phone systems
  • Advanced networking
  • Cybersecurity tools and services
  • Backup and disaster recovery platforms
  • IT documentation platforms
  • Industry certifications such as CompTIA, Microsoft, Cisco, or similar credentials

Education & Experience

  • High school diploma or equivalent required.
  • 3–5 years of relevant professional IT experience preferred.
  • Associate's or bachelor's degree in Information Technology, Computer Science, or a related field is a plus but not required.
  • Relevant technical certifications are a plus but not required.
  • Practical experience, technical ability, and a strong willingness to learn are highly valued.

Position Details

Job Type: Full-time, hourly
Schedule: Monday–Friday, 8-hour day shift
Work Location: In person, with travel to client locations as needed
Weekend Work: Occasionally, as client or project needs require

Candidates must have a valid driver's license, reliable transportation, and the ability to travel to client locations. Employment is subject to a background check.

Benefits

HillSouth offers a competitive benefits package that includes:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • 401(k) company matching
  • Paid time off

Join the HillSouth Team

At HillSouth, you won't spend every day working on the same technology or solving the same problems. You'll have the opportunity to work with different businesses, technologies, and IT environments while developing a broad technical skill set.

We're looking for people who enjoy technology, take pride in their work, and want to be part of a team that takes great care of its clients.

Build your IT career solving real problems, mastering new technology, and making a difference for businesses every day at HillSouth.

Please use the application link below to apply.

Company Description

About HillSouth

HillSouth is a growing IT services and technology company based in Florence, South Carolina, helping businesses get more from their technology while keeping their systems secure, reliable, and productive. We provide managed IT services, cybersecurity, cloud solutions, consulting, and technical support to organizations across a variety of industries.

Our team works with a wide range of technologies and real-world IT environments, giving our employees the opportunity to continually expand their skills and take on new challenges. At HillSouth, we value technical expertise, problem-solving, professionalism, and—most importantly—taking great care of our clients.

We’re a close-knit team where individual contributions matter. If you enjoy technology, solving problems, learning new things, and working with people who take pride in doing great work, HillSouth is a place where you can build a career—not just have a job.