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Desert IT Solutions

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IT MSP Technical Team Lead

Las Vegas, NV · On-site

$60K - $80K/yr

Position Overview The IT MSP Technical Team Lead will oversee day-to-day technical operations, assist with escalations, mentor technicians, and help ensure tickets, projects, and client requests are ...

Navtech

Java Technical Team Lead

Alpharetta, GA · On-site

Technical Team Lead Location: Alpharetta, GA ( Candidate must be onsite 3 days in a week) Duration : 6 to 12 Months No of positions: 2 Must have: Java/J2EE, spring, heavy Angular, Cloud • Hands-on ...

Navtech, Inc.

Java Technical Team Lead

Alpharetta, GA · On-site

Technical Team Lead Location: Alpharetta, GA ( Candidate must be onsite 3 days in a week) Duration : 6 to 12 Months No of positions: 2 Must have: Java/J2EE, spring, heavy Angular, Cloud • Hands-on ...

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How much do technical team lead jobs pay per year?

As of Jul 4, 2026, the average yearly pay for technical team lead in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Team Lead, and why are they important?

To thrive as a Technical Team Lead, you need strong expertise in software development or engineering, experience leading teams, and often a relevant degree in computer science or a related field. Familiarity with project management tools (like Jira or Trello), version control systems (such as Git), and sometimes certifications in Agile or Scrum are common requirements. Outstanding communication, conflict resolution, and leadership skills help motivate teams and ensure smooth collaboration. These skills and qualifications are crucial for delivering high-quality technical solutions while fostering a productive and cohesive team environment.

What is the difference between Technical Team Lead vs Software Engineer?

AspectTechnical Team LeadSoftware Engineer
CredentialsBachelor's degree in CS or related field; often leadership experienceBachelor's degree in CS or related field; coding skills
Work EnvironmentLeads teams, coordinates projects, collaborates with stakeholdersFocuses on coding, developing software, debugging
Employer & Industry UsageUsed across tech companies, startups, IT departmentsCommon in software development firms, tech companies

The Technical Team Lead typically oversees software projects, manages team members, and liaises with stakeholders, while the Software Engineer primarily focuses on coding and developing software solutions. Both roles require technical skills, but the lead position involves more leadership and coordination responsibilities.

What are Technical Team Leads?

Technical Team Leads are professionals who oversee and guide a team of engineers or technical staff within a company. They are responsible for managing projects, providing technical direction, mentoring team members, and ensuring that work is completed efficiently and to required standards. In addition to their leadership responsibilities, Technical Team Leads often contribute to hands-on technical work and help bridge the gap between management and technical teams. Their role is critical in ensuring both the success of projects and the professional growth of their team members.

How does a Technical Team Lead balance hands-on technical work with leadership responsibilities?

Technical Team Leads often face the challenge of balancing their own technical contributions with managing and supporting their team. Typically, this involves allocating dedicated time for code reviews, mentoring, and project planning, while still reserving time for their own development tasks. Effective leads prioritize clear communication, delegate tasks appropriately, and stay adaptable to shifting team needs. Successful Technical Team Leads also foster collaboration, ensuring that both project goals and team members' growth are supported.
More about Technical Team Lead jobs
What states have the most Technical Team Lead jobs? States with the most job openings for Technical Team Lead jobs include:
What job categories do people searching Technical Team Lead jobs look for? The top searched job categories for Technical Team Lead jobs are:
Technical Team Lead jobs near you
Infographic showing various Technical Team Lead job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 5% Part Time, 1% Temporary, and 15% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $156,348 per year, or $75.2 per hour.
IT MSP Technical Team Lead

IT MSP Technical Team Lead

Desert IT Solutions

Las Vegas, NV • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

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Job description

Position Overview

The IT MSP Technical Team Lead will oversee day-to-day technical operations, assist with escalations, mentor technicians, and help ensure tickets, projects, and client requests are completed accurately and on time. This role is ideal for someone with strong MSP experience who can balance hands-on technical work with leadership, accountability, and process improvement.

Responsibilities

  • Manage and support the daily workflow of help desk and field technicians.
  • Handle escalated technical issues for desktops, servers, networks, cloud systems, and client environments.
  • Review ticket queues to ensure timely updates, proper documentation, and SLA compliance.
  • Mentor and train Tier 1 and Tier 2 technicians.
  • Assist with onboarding new clients, deployments, migrations, and technical projects.
  • Work with leadership to improve processes, documentation, standards, and client satisfaction.
  • Manage and maintain the on-call schedule, including after-hours rotation planning, technician availability, coverage coordination, and ensuring proper escalation support is in place.
  • Support Microsoft 365, Azure/Entra ID, Windows Server, networking equipment, firewalls, VPNs, backups, and endpoint security tools.
  • Ensure client environments are properly documented in ITGlue or similar documentation platforms.
  • Help identify recurring issues and recommend long-term solutions.
  • Communicate professionally with clients, vendors, and internal staff.

Requirements

  • 3+ years of MSP or IT service provider experience preferred.
  • Strong troubleshooting skills across Windows workstations, Windows Server, Microsoft 365, networking, firewalls, VPN, backups, and security tools.
  • Experience leading, mentoring, or supervising technical staff.
  • Strong understanding of ticketing systems, documentation, SLAs, and MSP workflows.
  • Ability to prioritize multiple issues and keep technicians accountable.
  • Excellent communication and customer service skills.
  • Strong attention to detail and follow-through.
  • Ability to work independently and make sound technical decisions.

Preferred Qualifications

  • Experience with NinjaOne, ConnectWise, ITGlue, Microsoft 365 Admin Center, Entra ID, Intune, Meraki, 3CX, Datto, Synology, or similar MSP tools.
  • Certifications such as CompTIA Network+, Security+, Microsoft, Cisco, or related credentials are a plus.
  • Prior experience managing escalations or project work in an MSP environment.

Company Description

Desert IT Solutions is a growing Managed Service Provider supporting businesses with IT help desk, infrastructure, cybersecurity, cloud services, networking, backup, and project support. We are looking for an experienced IT MSP Technical Team Lead to help lead our technical team, improve service delivery, and ensure clients receive fast, professional, and reliable support.