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Technical Support Manager Jobs in Tangent, OR (NOW HIRING)

Honeywell

Technical Support Supervisor

Jefferson, OR · On-site

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... You will oversee the support process, manage escalations, and collaborate with cross-functional ...

Honeywell

Technical Support Supervisor

Salem, OR · On-site

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... You will oversee the support process, manage escalations, and collaborate with cross-functional ...

Honeywell

Technical Support Supervisor

Salem, OR · On-site

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... You will oversee the support process, manage escalations, and collaborate with cross-functional ...

Honeywell

Technical Support Supervisor

Scio, OR · On-site

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... You will oversee the support process, manage escalations, and collaborate with cross-functional ...

Honeywell

Technical Support Supervisor

Monmouth, OR · On-site

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... You will oversee the support process, manage escalations, and collaborate with cross-functional ...

Honeywell

Technical Support Supervisor

Turner, OR · On-site

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... You will oversee the support process, manage escalations, and collaborate with cross-functional ...

Honeywell

Technical Support Supervisor

Salem, OR

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... You will oversee the support process, manage escalations, and collaborate with cross-functional ...

Honeywell

Technical Support Supervisor

Salem, OR · On-site

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... You will oversee the support process, manage escalations, and collaborate with cross-functional ...

Honeywell

Technical Support Supervisor

Stayton, OR · On-site

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... You will oversee the support process, manage escalations, and collaborate with cross-functional ...

Honeywell

Technical Support Supervisor

Marion, OR · On-site

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... You will oversee the support process, manage escalations, and collaborate with cross-functional ...

Honeywell

Technical Support Supervisor

Salem, OR · On-site

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... You will oversee the support process, manage escalations, and collaborate with cross-functional ...

Honeywell

Technical Support Supervisor

Salem, OR · On-site

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... You will oversee the support process, manage escalations, and collaborate with cross-functional ...

Honeywell

Technical Support Supervisor

Dallas, OR · On-site

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... You will oversee the support process, manage escalations, and collaborate with cross-functional ...

Honeywell

Tech Support Specialist

Salem, OR · On-site

You will report directly to our Technical Support Supervisor, and you'll work out of our Salem, OR location on a hybrid work schedule. In this role, you will impact our customers by providing timely ...

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All JobsTechnical Support JobsTechnical Support Manager JobsTechnical Support Manager Jobs in Tangent, OR

Technical Support Manager information

See Tangent, OR salary details

$30.2K

$87.8K

$150.8K

How much do technical support manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for technical support manager in Tangent, OR is $87,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,400.00 and $106,300.00 per year, depending on experience, location, and employer.

What is a technical support manager?

A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

What is the difference between Technical Support Manager vs Technical Support Specialist?

AspectTechnical Support ManagerTechnical Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; often leadership experienceAssociate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft)
Work EnvironmentSupervisory role overseeing support teams, managing escalationsHands-on technical support, troubleshooting customer issues
Employer & Industry UsageIT departments, tech companies, customer service centersHelp desks, technical support centers, IT service providers

The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.

What are some common challenges faced by technical support managers, and how can they address them?

Technical Support Managers often face challenges such as balancing team workload, handling escalated customer issues, and ensuring consistent service quality. Managing high-pressure situations and maintaining team morale during peak periods are also common. To address these, managers can implement clear escalation protocols, provide ongoing training, and foster open communication within the team. Regularly reviewing customer feedback and metrics helps identify areas for improvement, while supporting professional development keeps the team engaged and effective.

What are the key skills and qualifications needed to thrive as a technical support manager, and why are they important?

To thrive as a Technical Support Manager, you need strong leadership, in-depth technical knowledge of products or services, and experience in troubleshooting and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems (like Zendesk or Jira), ITIL certification, and knowledge of CRM or remote support tools are typically required. Excellent communication, conflict resolution, and team management skills help you motivate teams and manage challenging customer interactions. These skills ensure efficient support operations, high customer satisfaction, and effective resolution of technical issues.

What does a technical support manager do?

A Technical Support Manager oversees a team of technical support specialists who assist customers or clients with software, hardware, or technical issues. Their responsibilities include managing daily operations, training staff, developing support strategies, and ensuring high-quality customer service. They also analyze support metrics, handle escalated issues, and collaborate with other departments to improve products and services. Ultimately, their goal is to ensure efficient and effective resolution of technical problems while maintaining customer satisfaction.
More about Technical Support Manager jobs

What cities near Tangent, OR are hiring for Technical Support Manager jobs?

Cities near Tangent, OR with the most Technical Support Manager job openings:

Technical Support Manager jobs near you
Infographic showing various Technical Support Manager job openings in Tangent, OR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $87,824 per year, or $42.2 per hour.

Technical Support Supervisor

Honeywell

Independence, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

67th of 540 rated manufacturers

Job description

Job Description
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of technical support professionals to ensure timely and effective resolution of customer technical issues. You will oversee the support process, manage escalations, and collaborate with cross-functional teams to enhance customer satisfaction and operational efficiency.
You will report directly to our Technical Support Manager and you'll work out of our Salem, OR location on an On-Site work schedule.
In this role, you will impact customer experience by driving high-quality technical support services, improving team performance, and ensuring alignment with Honeywell's service standards and business objectives.
Responsibilities
KEY RESPONSIBILITIES
  • Lead and manage the technical support team to deliver exceptional customer service and timely resolution of technical issues.
  • Oversee the escalation process and ensure effective communication between customers and internal departments such as Engineering, Product Management, and Logistics.
  • Develop and implement process improvements to increase efficiency and customer satisfaction within the technical support function.

Qualifications
YOU MUST HAVE
  • Minimum of 2 years of proven experience in leading technical support teams and managing customer technical issues effectively.
  • Minimum of 2 years strong knowledge of technical support processes, troubleshooting methodologies, and customer service best practices.
  • Minimum of 2 years' experience with support tools and technologies such as CRM systems, ticketing platforms, and knowledge bases and background in SAS.
  • Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts.

WE VALUE
  • Bachelor's degree in a relevant technical or engineering field.
  • Experience in building automation or related industries.
  • Strong leadership and team development skills.
  • Familiarity with Honeywell products and solutions.
  • Experience with ERP systems and data analysis tools.

BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: June 22, 2026.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906

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