ZipRecruiter

Log In

1

Technical Support Manager Jobs in Myrtle Point, OR

IGT

Technical Account Manager III

Sixes, OR

$94K - $110K/yr

Short Description The Technical Account Manager (TAM) serves as a post-sales technical liaison for ... Responsibilities * Supports assigned customer accounts with coordination and communication

Syniti

Sr. Manager, Technical Program

OR · Remote

With over 5,000 successful projects, we support the full data lifecycle through a unified platform ... As a Senior Technical Program Manager at Syniti, you will drive high-impact initiatives on the ...

Koerber

Technical Product Lead

OR · Remote

$170K - $197K/yr

Experience supporting requirements definition, backlog management, or execution in technical ... environments. * 5 years of exposure to automation, material handling, industrial equipment, or ...

Atos

Field Technician - Corona

OR · Remote

$54K/yr

Ensure compliance with asset management and security policies. Customer Service Deliver professional and responsive support to end users and business stakeholders. Communicate technical information ...

Atos

Field Technician - Dixon

OR · Remote

$54K/yr

Ensure compliance with asset management and security policies. Customer Service Deliver professional and responsive support to end users and business stakeholders. Communicate technical information ...

Dynamic Solutions Technology LLC

Technical Architect I

OR · On-site

$62 - $75/hr

Utilize Jira to support Agile project management activities, including architecture planning, backlog refinement, sprint support, issue tracking, and technical documentation.Serve as the senior ...

Dynamic Solutions Technology LLC

Technical Architect I

OR · On-site +1

$62 - $75/hr

Utilize Jira to support Agile project management activities, including architecture planning, backlog refinement, sprint support, issue tracking, and technical documentation. * Serve as the senior ...

Atos

Field Technician - Dixon

OR · On-site +1

... management and security policies. Customer Service • Deliver professional and responsive support to end users and business stakeholders. • Communicate technical information clearly to both ...

Atos

Field Technician - Corona

OR · On-site +1

$18.50 - $25.25/hr

... management and security policies. Customer Service • Deliver professional and responsive support to end users and business stakeholders. • Communicate technical information clearly to both ...

Dynamic Solutions Technology LLC

QA/Technical Writer

OR · On-site +1

Support the preparation of executive summaries, technical summaries, lessons learned, project status reports, and other management-level documentation. * Coordinate the incorporation of reviewer ...

New

Ottobock

Clinical Specialist (Orthotics - PCS)

OR · Remote

$105K - $115K/yr

... Technical Support and Customer Service Departments * Act as a liaison for information transfer between customers and Professional Clinical Services, Marketing, Sales, and Product Management ...

Ottobock

Clinical Specialist (Orthotics - PCS)

OR · On-site +1

$105K - $115K/yr

... Technical Support and Customer Service Departments * Act as a liaison for information transfer between customers and Professional Clinical Services, Marketing, Sales, and Product Management ...

Atos

Staging Center Technician - Corona

OR · Remote

Equivalent technical training and experience may be considered. Experience 1-3 years of experience in IT support, asset management, deployment services, or warehouse technology operations. Experience ...

Atos

Staging Center Technician - Dixon

OR · Remote

Equivalent technical training and experience may be considered. Experience 1-3 years of experience in IT support, asset management, deployment services, or warehouse technology operations. Experience ...

next page

Showing results 1-20

All JobsTechnical Support JobsTechnical Support Manager JobsTechnical Support Manager Jobs in Myrtle Point, OR

Technical Support Manager information

See Myrtle Point, OR salary details

$27.7K

$80.6K

$138.3K

How much do technical support manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for technical support manager in Myrtle Point, OR is $80,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What is a technical support manager?

A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

What does a technical support manager do?

A Technical Support Manager oversees a team of technical support specialists who assist customers or clients with software, hardware, or technical issues. Their responsibilities include managing daily operations, training staff, developing support strategies, and ensuring high-quality customer service. They also analyze support metrics, handle escalated issues, and collaborate with other departments to improve products and services. Ultimately, their goal is to ensure efficient and effective resolution of technical problems while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical support manager, and why are they important?

To thrive as a Technical Support Manager, you need strong leadership, in-depth technical knowledge of products or services, and experience in troubleshooting and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems (like Zendesk or Jira), ITIL certification, and knowledge of CRM or remote support tools are typically required. Excellent communication, conflict resolution, and team management skills help you motivate teams and manage challenging customer interactions. These skills ensure efficient support operations, high customer satisfaction, and effective resolution of technical issues.

What are some common challenges faced by technical support managers, and how can they address them?

Technical Support Managers often face challenges such as balancing team workload, handling escalated customer issues, and ensuring consistent service quality. Managing high-pressure situations and maintaining team morale during peak periods are also common. To address these, managers can implement clear escalation protocols, provide ongoing training, and foster open communication within the team. Regularly reviewing customer feedback and metrics helps identify areas for improvement, while supporting professional development keeps the team engaged and effective.

What is the difference between Technical Support Manager vs Technical Support Specialist?

AspectTechnical Support ManagerTechnical Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; often leadership experienceAssociate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft)
Work EnvironmentSupervisory role overseeing support teams, managing escalationsHands-on technical support, troubleshooting customer issues
Employer & Industry UsageIT departments, tech companies, customer service centersHelp desks, technical support centers, IT service providers

The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.

How much does a technical support manager make in the US?

The average salary for a technical support manager in the US is around $70,000 to $100,000 per year, depending on experience, industry, and location. Managers with certifications or specialized technical skills may earn higher salaries, and the role often involves overseeing support teams and utilizing help desk software.
More about Technical Support Manager jobs

What cities near Myrtle Point, OR are hiring for Technical Support Manager jobs?

Cities near Myrtle Point, OR with the most Technical Support Manager job openings:

Technical Support Manager jobs near you
Infographic showing various Technical Support Manager job openings in Myrtle Point, OR as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $80,560 per year, or $38.7 per hour.

Technical Account Manager III

Sixes, OR • On-site

Progressive Gaming
See more jobs at Progressive Gamingexternal

$94K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

IGT, where innovation meets entertainment on a global scale!  From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences-powered by worldclass content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

 

Whether it's spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and longterm value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you're ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Short Description

The Technical Account Manager (TAM) serves as a post-sales technical liaison for assigned customer accounts, supporting coordination, communication, and visibility across IGT teams. The TAM develops understanding of customer environments and ensures alignment between customer needs and internal execution. This role does not perform hands-on delivery or day-to-day support execution but supports orchestration activities.

Responsibilities
  • Supports assigned customer accounts with coordination and communication
  • Develops knowledge of IGT product platforms and customer environments
  • Assists with incident coordination and escalation management
  • Works under guidance of TAM 4/5 for complex scenarios
Customer Technical Ownership
  • Serve as a technical liaison for assigned accounts
  • Build relationships with customer technical contacts
  • Maintain working knowledge of environments and systems
  • Support communication and coordination activities
Proactive Engagement & Planning
  • Participate in customer reviews and meetings
  • Identify and escalate risks
  • Assist in preparing customers for changes
Technical Coordination & Escalation
  • Support issue resolution coordination
  • Track incidents and communicate updates
  • Assist in escalation handling
Success Measures
  • Timely customer communication
  • Effective incident coordination support
  • Growth in technical competency
Qualifications

Bachelor's degree in Computer Science, Information Technology, or equivalent experience
Significant experience in customer-facing technical roles (TAM, SE, Systems Engineering)
Deep understanding of enterprise software, infrastructure, and IT operations
Experience managing large-scale or complex customer environments
Strong executive communication, organizational, and leadership skills

Keys to Success

 Building collaborative relationships
Decision making
Drive results
Foster innovation
Personal energy
Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted. 

At IGT, we consider a wide range of factors in determining compensation, including skills, experience, education, and geographic location. These factors may result in variation in starting pay. The estimated starting compensation range for this role is $94,020 - $110,880 USD, based on a good-faith assessment at the time of posting. Actual compensation may vary. IGT complies with all applicable pay transparency and compensation laws and collective bargaining agreements, where applicable. 
Base pay is one component of IGT's total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements. 

IGT is the global leader in gaming. For more information, please visit www.igt.com.

Apply