Technical Support Manager Jobs in Hanahan, SC (NOW HIRING)

Structural Technical Manager 

Position Summary  

Join Cranston, an HFW partner firm, as Technical Manager. In this dynamic role, you will lead a design team, overseeing all project elements the  pursuing new opportunities, to ensuring project delivery is on time and on budget. You will be responsible for proposal preparation, project staffing, and maintaining strong client relationships. Your expertise will guide the execution of project designs, schedules, scopes, and budgets, while ensuring quality control and compliance with corporate policies. Additionally, you will play a key role in identifying new clients, and fostering a cohesive team environment. Your leadership will be instrumental in delivering successful projects and driving our firm's growth and reputation. 

Perks and Benefits: 

• Bi-Annual Profit/Bonus Distributions:  

• 401(k) Contribution Match:  

• Entrepreneurial Culture: Work in a dynamic, entrepreneurial environment that encourages innovation and offers growth opportunities for driven professionals. 

• Collaborative Learning & Career Development: Enjoy a collaborative atmosphere that promotes multi-disciplinary learning and provides ample career advancement opportunities. 

Company Overview 

 Cranston, a proud member of the HFW Companies network, has been a cornerstone in the cCivil and sStructural engineering, landscape architecture, planning, and surveying sectors for over half a century. Our expertise spans across municipal, private development, transportation, and water resource projects. We are dedicated to making communities safer, healthier, more accessible, and sustainable. With a legacy of passion and integrity, Cranston has built a reputation for leading transformative changes and guiding our project partners through complex challenges. Our commitment to collaborative excellence ensures that we deliver innovative, cost-effective solutions that enhance the quality of life in the communities we serve 

At Cranston, our mission is to empower communities to thrive. We achieve this by leveraging our diverse expertise and fostering a collaborative culture that values trust, respect, and innovation. Our team is dedicated to solving infrastructure problems and improving the quality of life through sustainable and resilient design. We work closely with our clients, ensuring that our projects not only meet but exceed expectations. Through our operations and a cohesive office culture, we continue to build lasting partnerships and make a tangible impact on the regions we serve. 

• Follow us on LinkedIn -> Cranston 

• Learn more about us on our company page -> Cranston 

 Cranston Core values 

Collaboration - A collaborative culture allows us to leverage our diversity of expertise and experience to achieve superior results.  

Relationships -Trust means everything to us, and we strive to earn it through long-term relationships built on a foundation of respect, reliability, fairness, and honesty. 

Problem-solving - We make it a priority to help guide communities and clients through a rigorous, collaborative process aimed at resolving complex infrastructure design challenges with innovative, cost-effective solutions that promote sustainability and improved quality of life. 

Drive for excellence - We foster a learning culture that leverages a diversity of technical expertise, shared experience, and strong leadership from our team and partner network to drive excellence and achieve the best design solutions possible.  

Entrepreneurial spirit - We take ownership of and responsibility for our work and our collective success, encouraging an employee culture that places a high value on individual creative initiative, exploration of latest ideas, innovation, and a bold pursuit of transformative change. 

Essential Responsibilities:   

• Serve as Senior Technical Advisor and Subject Matter Expert. 

• Identify new markets and clients to bring in new projects, while maintaining positive relationships with existing clients. 

• Prepare proposals and qualification statements, including estimates and presentations. 

• Prepare project schedules, scopes, and budgets, ensuring on-time and on-budget performance. 

• Develop and maintain project schedules and budgets and prepare Project Planning Worksheets. 

• Determine project team makeup and assign workloads. 

• Conduct project kick-off meetings to communicate and obtain agreement on project schedules. 

• Monitor and follow up on client invoicing and payments. 

• Oversee the design phase, including conducting design review meetings, quality control tasks, and providing progress reports. 

• Manage participation in the bidding phase and coordinate responses to contractor questions. 

• Manage the construction phase according to contract requirements. 

• Respond promptly to requests for information or problems, maintaining effective communication. 

• Ensure quality control procedures are implemented and maintained. 

• Provide guidance and training to technical support personnel. 

• Coordinate with other groups for project support. 

• Ensure project correspondence and design documentation are kept orderly and complete. 

• Properly close out projects in accordance with established procedures. 

Qualifications:   

Knowledge, Skills, & Abilities 

• Experience: 5+ years of structural engineering design consulting experience. . 

• Skills: Strong supervisory skills, excellent written, verbal, and interpersonal communication skills, and exceptional project management abilities. 

• Technical Proficiency: Good working knowledge of Microsoft Office and technical software. 

• Licenses: Valid Driver's License. 

Education and Experience 

• Degree: BS in Civil or Structural Engineering or a technical equivalent.  

• Certification: Professional Engineering License in Georgia and/or South Carolina, or ability to obtain.  

Physical Requirements 

• General: Ability to stand, walk, use hands to handle objects, tools, or controls, reach with hands and arms, talk, or hear, sit, climb, or balance, and stoop, kneel, crouch, or crawl. 

• Lifting: Frequently lift and/or move up to 25 pounds and infrequently lift and/or move up to 50 pounds. 

• Vision: Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. 

 #LI-HW1 #LI-REMOTE