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Technical Support Manager Jobs in Greer, SC (NOW HIRING)

ANA

Technical Service Specialist

Spartanburg, SC · On-site

$27 - $32/hr

The Technical Service Specialist serves all external and internal customers by receiving inbound ... Manage Support@anacorp.com email account (Primary) * Service customers' equipment on site as needed ...

ANA

Technical Service Specialist

Spartanburg, SC · On-site

$27 - $32/hr

The Technical Service Specialist serves all external and internal customers by receiving inbound ... Answer Support phone line (Primary) * Manage [email protected] email account (Primary) * Service ...

ANA

Technical Service Specialist

Spartanburg, SC · On-site

$27 - $32/hr

The Technical Service Specialist serves all external and internal customers by receiving inbound ... Answer Support phone line (Primary) * Manage [email protected] email account (Primary) * Service ...

Quad

Technical Service Specialist

Spartanburg, SC · On-site

$22.50 - $30.50/hr

... support, brand management services, global services coordination, new product development, and ... Offer customer technical support. * Coordinate Global Packaging projects. Job Requirements

Quad

Technical Service Specialist

Spartanburg, SC · On-site

$22.50 - $30.50/hr

... support, brand management services, global services coordination, new product development, and ... Offer customer technical support. * Coordinate Global Packaging projects. Job Requirements

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Plant Technical Manager - Injection Molding

Greer, SC · On-site

$50 - $60/hr

The Plant Technical Manager - Injection Molding is a highly hands-on technical leadership role ... The position supports the plant and its customers through effective management and hands-on ...

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All JobsTechnical Support JobsTechnical Support Manager JobsTechnical Support Manager Jobs in Greer, SC

Technical Support Manager information

See Greer, SC salary details

$28.4K

$82.6K

$141.8K

How much do technical support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical support manager in Greer, SC is $82,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a technical support manager?

A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

What does a technical support manager do?

A Technical Support Manager oversees a team of technical support specialists who assist customers or clients with software, hardware, or technical issues. Their responsibilities include managing daily operations, training staff, developing support strategies, and ensuring high-quality customer service. They also analyze support metrics, handle escalated issues, and collaborate with other departments to improve products and services. Ultimately, their goal is to ensure efficient and effective resolution of technical problems while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical support manager, and why are they important?

To thrive as a Technical Support Manager, you need strong leadership, in-depth technical knowledge of products or services, and experience in troubleshooting and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems (like Zendesk or Jira), ITIL certification, and knowledge of CRM or remote support tools are typically required. Excellent communication, conflict resolution, and team management skills help you motivate teams and manage challenging customer interactions. These skills ensure efficient support operations, high customer satisfaction, and effective resolution of technical issues.

What are some common challenges faced by technical support managers, and how can they address them?

Technical Support Managers often face challenges such as balancing team workload, handling escalated customer issues, and ensuring consistent service quality. Managing high-pressure situations and maintaining team morale during peak periods are also common. To address these, managers can implement clear escalation protocols, provide ongoing training, and foster open communication within the team. Regularly reviewing customer feedback and metrics helps identify areas for improvement, while supporting professional development keeps the team engaged and effective.

What is the difference between Technical Support Manager vs Technical Support Specialist?

AspectTechnical Support ManagerTechnical Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; often leadership experienceAssociate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft)
Work EnvironmentSupervisory role overseeing support teams, managing escalationsHands-on technical support, troubleshooting customer issues
Employer & Industry UsageIT departments, tech companies, customer service centersHelp desks, technical support centers, IT service providers

The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.

How much does a technical support manager make in the US?

The average salary for a technical support manager in the US is around $70,000 to $100,000 per year, depending on experience, industry, and location. Managers with certifications or specialized technical skills may earn higher salaries, and the role often involves overseeing support teams and utilizing help desk software.
More about Technical Support Manager jobs

What are the most commonly searched types of Technical Support jobs in Greer, SC?

The most popular types of Technical Support jobs in Greer, SC are:

What job categories do people searching Technical Support Manager jobs in Greer, SC look for?

The top searched job categories for Technical Support Manager jobs in Greer, SC are:

What cities near Greer, SC are hiring for Technical Support Manager jobs?

Cities near Greer, SC with the most Technical Support Manager job openings:

Technical Support Manager jobs near you
Infographic showing various Technical Support Manager job openings in Greer, SC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,605 per year, or $39.7 per hour.

Regional Technical Training Manager

Arrow Exterminators

Spartanburg, SC • On-site

$98K - $99K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Arrow Exterminators rating

7.7

Company rating: 7.7 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

8th of 35 rated pest control companies

Job description

Region Technical Training Manager
Are you ready to launch a career in a14-Billion-dollar industry, with a company that rewards you for your talent and efforts with competitive salaries, affordable benefits and a lucrative and attainable incentive program? If so, Arrow Exterminators wants to talk to you! Arrow Exterminators is not your average pest control company. We are a 50 year "young", family-owned company of 1600+ employees that is in the midst of rapid and exciting growth. Our company was founded on the principles of treating our customers and our employees right. Our motto "Beyond the Call" is an expression of our commitment to being an industry leader and a great place to work. Begin your journey with Arrow Exterminators today!
Job Description
The Region Technical Training Manager will function as Field Training support for service centers as assigned by the Director of Technical Services and Professional Development. The general purpose of this position is to assist the Region Vice President and the Service Center Manager with technical support and quality control at the field level to ensure superior customer service and State Rule and Regulation Compliance. The majority of the Region Technical Training Manager's time will be spent in the field with service professionals in all service segments to provide field training that ensures the highest level service is being delivered to Arrow Exterminators' customers.
Duties:
Technical field training, evaluation and reporting, IPM service training and Quality Control of all Residential and Commercial Pest Control Service Professionals, Termite Service Professionals, Sentricon Service Professionals, Home Evaluators, Renewal Inspectors, Service Managers and Service Center Managers on a daily basis
  • Conduct Service Center inspections quarterly or as assigned
  • Refer to Arrow Exterminators Service Center Inspection Report detail explanation of areas to be inspected
  • Conduct Sentricon Quality Assurance Reviews (QARs) as assigned
  • Conduct paperwork reviews at the service center level for any or all sales or service segments quarterly or as assigned
  • Conduct vehicle inspections at the Service Center level as assigned
  • Conduct Arrow approved service center training courses quarterly or as assigned
  • Conduct Respirator training and fit testing for service center employees annually or as assigned
  • Train new service employees to take and pass necessary state exams within the state required period as necessary or assigned
  • Advise and train Region and Service Center operation employees on federal and state rules and regulation changes as assigned
  • Assist Region and Service Center operations with safety compliance ongoing or as assigned
  • Assist the Director of Technical Services & Professional Development in Service Protocol design and implementation for all service segments and pests as assigned
  • maintain state Certified Operator and Certified Instructor status as well as other state certifications/registrations as necessary
  • Communicate with the Director of Technical Services & Professional Development daily via email or phone to provide synopsis of activities.
  • Communicate projected schedule to the Director of Technical Services & Professional Development and Region Operations weekly via email.
  • Communicate, on the proper forms and as completed, the results of Service Center Inspections, Vehicle Inspections, Field Training Reports, Paperwork Reviews and Quality Assurance Reports to the Director of Technical Services & Professional Development, Region Operational Vice Presidents and Service Center Manager via email.
  • Oversee new product use and evaluation as assigned by the VP of Technical Services & Quality Control
  • Travel daily to the service center where duties are scheduled to be performed. Overnight travel will be necessary depending on Service Centers assigned.
  • Other Duties as assigned
  • Reports to Director of Technical Services & Professional Development

Benefits
  • Competitive Compensation
  • Work-Life Balance
  • Awards and Recognition Programs
  • Career Mapping
  • Professional and Career Development Training
  • Upward Career Mobility
  • 401K Matching
  • Medical
  • Dental
  • Vision
  • Employer-Paid Life Insurance
  • Ancillary Products: Disability Insurance, Voluntary Life Insurance, Cancer & Accident Ins., Auto and Home Insurance
  • Employee Assistance Program
  • Health & Wellness Programs
  • Paid holidays
  • Paid and unpaid time off
  • Paid Parental Leave

About Arrow
Arrow Exterminators was founded in 1964 and remains a family owned business today. With 100+ service centers operating in 11 states, we are the 6th largest pest control company in the U.S., the 2nd largest privately owned. We believe in going BEYOND THE CALL in everything that we do to provide uncompromised service to our customers at a great value. We are tenaciously persistent about providing the highest quality of services to protect the environment and the well-being of the public we serve.
Arrow Exterminators specializes in Pest Control, Termite Protection, Mosquito Prevention and Control, Fire Ant Control, Wildlife Control and Exclusion Services, Handyman Services, Insulation Services, New Construction Treatments, Lawn Care Service and providing documentation for Real Estate Transactions. We offer these services in both residential and commercial situations.
We are an Equal Opportunity Employer and a Drug-Free Workplace.
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.

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