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Remote Voip Technical Support Jobs in Greer, SC (NOW HIRING)

KEYENCE

Field Application Engineer '27

Greenville, SC · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Liveops

Remote Spanish Bilingual Customer Service

Greer, SC · Remote

$15 - $18.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Liveops

Remote Spanish Bilingual Customer Service

Easley, SC · Remote

$14.50 - $18.25/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Wood Plc

Distribution Engineer (remote)

Greenville, SC · On-site +1

This position is a remote position or is a hybrid position in any of the following offices - West ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...

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All JobsVoip Technical Support JobsRemote Voip Technical Support JobsRemote Voip Technical Support Jobs in Greer, SC

Remote Voip Technical Support information

See Greer, SC salary details

$13

$25

$42

How much do remote voip technical support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote voip technical support in Greer, SC is $25.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.26 per hour, depending on experience, location, and employer.

What is a Remote VoIP Technical Support specialist?

A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.

What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist?

To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.

What are some common challenges faced by Remote VoIP Technical Support specialists, and how can they be managed effectively?

Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.

What is the difference between Remote Voip Technical Support vs Remote Network Support?

AspectRemote Voip Technical SupportRemote Network Support
CertificationsCCNA, CCNP, VoIP-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentCustomer support, troubleshooting VoIP systems remotelyNetwork infrastructure, troubleshooting connectivity issues remotely
Industry UsageTelecommunications, VoIP service providersIT, enterprise networks, data centers

Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.

What are popular job titles related to Remote Voip Technical Support jobs in Greer, SC?

For Remote Voip Technical Support jobs in Greer, SC, the most frequently searched job titles are:

What job categories do people searching Remote Voip Technical Support jobs in Greer, SC look for?

The top searched job categories for Remote Voip Technical Support jobs in Greer, SC are:

What cities near Greer, SC are hiring for Remote Voip Technical Support jobs?

Cities near Greer, SC with the most Remote Voip Technical Support job openings:

Remote Voip Technical Support jobs near you

Field Engineer - Energy (Remote Opportunity)

AFL

Duncan, SC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Job description

Field Engineer - Energy (Remote)
Job Summary
AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $3B in revenue, and employ approximately 12,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.
What We Offer:
  • A hybrid in office schedule for qualifying employees
  • Flexible time off policy
  • 401K Company match (up to 4% - dollar for dollar)
  • Professional development, training, and tuition reimbursement programs
  • Excellent medical, dental, vision, and life insurance policy options
  • Opportunities for career advancement with an industry-leading company!

The Field Engineer - Energy is responsible for providing customer technical support for all AFL electrical power systems products into the utility and telecom markets. Supports the commercial team efforts by providing product installation expertise, building customer relationships, and providing technical support for troubleshooting and repairs.
Responsibilities
  • Support customer projects through on-site support for installation training, field failure investigations, on-site supervision, or direct installation support.
  • Provide hands-on product training and installation support to customers.
  • Assist customers with product installation questions.
  • Provide support to further develop installation and training documentation for products.
  • Assist with new product development by providing installation insight.
  • Supports the development of application notes, instruction manuals, and application videos for products, installation procedures and applications.
  • Interact with product managers, application engineers, sales team, and customer service representatives as required.
  • Travel to customer sites and train end users on proper installation techniques.
  • Develop and/or update procedures and documentation for his/her area as applicable.
  • Follow, know, promote, and demand the fulfillment of the Environment, Health and Safety (EHS) policy, rules, procedures, and operative controls to maintain and improve our performance on these matters.
  • Identify client's requirements on sustainability needs from our products.
  • Inform EHS department for any requirements from clients that involve new materials or processes changes to identify environmental, health and safety impacts.

Personal Qualities
  • Strong work ethic and commitment to the customer, product, timeline, and deliverables.
  • A collaborative and influential team player able to effectively work across multiple departments.
  • A self-starter who can work independently.
  • Excellent analytical skills with the ability to portray information in a logical and well-organized manner.
  • Detail oriented.

Qualifications
  • (Required) Advanced Installation knowledge of electrical distribution and transmission products.
  • (Required) 5+ years of experience in the electric utility field with a solid understanding of the electric utility industry.
  • (Required) Hands-on field experience in electric utility line work in the distribution, transmission and/or substation environments.
  • (Required) Demonstrated understanding of transmission, substation, and/or distribution construction & maintenance applications.
  • (Required) strong writing skills for training content development and customer communication. Strong verbal skills for effective internal and customer communication.
  • (Required) Willing and able to conduct customer trainings, high voltage product demonstrations, and troubleshoot customer product issues in the field.
  • (Required) Develop expertise in AFL's optical products and hardware used by utility market customers in order to provide the same customer training and support as AFL's electrical conductor accessories.
  • (Required) Professional skills:
  • Advanced problem-solving skills
  • Good organization and time management skills
  • Excellent oral and written communication skills
  • Strong analytical capabilities
  • Good presentation skills
  • Moderate skills with Microsoft PowerPoint, Excel, Word, Teams, and SharePoint
  • (Preferred) Experience with AFL products or equivalent (substation accessories, bus conductors, compression accessories, cable motion control hardware, formed wire cable hardware, and the related tools)
  • (Preferred) Current or previous electrical line worker qualification (i.e. Line Apprentice 4, B-Class Lineman, A-class Lineman, Journeyman) transmission line or substation construction background. Distribution line background will also be considered.

Working Conditions
  • Remote / Home Office Environment
  • Field Environment / Customer Sites / Construction Sites / Office Environment
  • Frequent Travel Required (approximately 50-60%)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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