ZipRecruiter

Log In

1

Technical Support Lead Jobs in Florida (NOW HIRING)

Ci

Executive Technology Support Lead

Miami, FL · Hybrid

The role requires strong technical depth, sound judgment, discretion, urgency, confidentiality, and ... The Executive Technology Support Lead owns the executive support experience end-to-end, ensuring ...

Atlantic.Net

Data Center Support Technician

Orlando, FL · On-site

Escalate complex issues to senior technicians or the Support Lead as needed. * Technical Support & Troubleshooting * Perform basic hardware troubleshooting, replacements, and installations. * Assist ...

previous pagenext page

Showing results 21-40

All JobsTechnical Support Lead JobsTechnical Support Lead Jobs in Florida

Technical Support Lead information

See Florida salary details

$22.4K

$116.8K

$153.9K

How much do technical support lead jobs pay per year?

As of Sep 3, 2026, the average yearly pay for technical support lead in Florida is $116,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,700.00 and $153,200.00 per year, depending on experience, location, and employer.

What is a technical support lead?

Technical Support Leads are professionals responsible for overseeing a team of technical support specialists who assist customers with technical issues related to products or services. They manage daily operations, provide guidance and training to support staff, and help resolve complex technical problems. In addition, Technical Support Leads often collaborate with other departments to improve support processes and ensure customer satisfaction. Their role is crucial in maintaining high-quality technical support and efficient issue resolution.

How does a technical support lead typically collaborate with other departments to resolve complex technical issues?

Technical Support Leads often work closely with engineering, product management, and quality assurance teams to resolve challenging customer issues. When a problem exceeds standard troubleshooting protocols, the lead escalates cases and communicates detailed technical information to the appropriate department. This cross-functional collaboration ensures timely resolutions, enhances product improvements, and provides valuable feedback to both customers and internal teams. Effective communication and coordination are essential to maintain customer satisfaction and drive continuous service enhancements.

What are the key skills and qualifications needed to thrive as a technical support lead, and why are they important?

To thrive as a Technical Support Lead, you need a strong background in IT support, troubleshooting, and customer service, often supported by a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, knowledge base management, and certifications such as CompTIA A+ or ITIL are typically required. Leadership, effective communication, and problem-solving skills help you manage teams and resolve escalated issues efficiently. These abilities are crucial for ensuring high-quality support, maintaining customer satisfaction, and leading support teams effectively.

What is the difference between Technical Support Lead vs Technical Support Specialist?

AspectTechnical Support LeadTechnical Support Specialist
CredentialsTypically requires relevant certifications (e.g., CompTIA, Microsoft) and experienceOften requires similar certifications and entry-level to mid-level experience
Work EnvironmentLeads support teams, manages escalations, and coordinates troubleshooting effortsProvides direct technical support to customers or end-users
Employer & Industry UsageUsed across IT, tech companies, and service providersCommon in IT support, customer service, and technical departments

The main difference is that the Technical Support Lead oversees support teams and manages escalations, while the Technical Support Specialist focuses on providing direct technical assistance to users. The Lead role involves leadership responsibilities, whereas the Specialist role is more hands-on with technical problem-solving.

What are popular job titles related to Technical Support Lead jobs in Florida?

For Technical Support Lead jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Technical Support Lead jobs in Florida look for?

The top searched job categories for Technical Support Lead jobs in Florida are:

Technical Support Lead jobs near you
Infographic showing various Technical Support Lead job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $116,838 per year, or $56.2 per hour.

Generator Technical Support Manager

System One

Pine Hills, FL • On-site

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

Generator Technical Support Manager Orlando, FL Summary Join our team as a Generator Technical Support Manager/ Program Service Manager, overseeing critical generator services operations in Orlando. This role offers the opportunity to lead technical support initiatives, coordinate with external partners, and drive business excellence in a dynamic environment. Be part of a company committed to innovation, quality, and professional growth. Responsibilities
  • Demonstrate core competencies including action orientation, customer focus, ownership, and developing self & others.
  • Develop and coordinate technical cooperation agreements and partnerships with Generator Service providers.
  • Provide oversight and direction for the implementation of Field Service outage projects for Long-Term Services Agreements and non-LTSA contracts
  • Develop and maintain standard procedures for Generator Services contracts.
  • Support resource development, tooling forecast needs, vendor qualification, and organizational requirements to support the business.
  • Provide technical response for Field NCRs for Generator Services business.
  • Work with internal stakeholders and external customers to identify future support needs and load into CRM for organizational support forecasting.
  • Support User group meetings and present Generator Service Technical updates.
  • Review and approve Generator scope of work cost estimates.
  • Overnight travel (at least 50%) by land and/or air as per business needs.
Requirements
  • Bachelor’s degree in Engineering (Mechanical or Electrical preferred) or equivalent combination of education and relevant experience.
  • 7+ years of experience in generator design, operation, testing, diagnostics, or service.
  • Strong knowledge of both mechanical and electrical design principles.
  • Proficiency with project management tools, databases, and MS Office applications.
  • Strong analytical, communication, and problem-solving skills.
  • Valid driver’s license and passport.
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M-1 #LI-EB1` Ref: #223-Eng Orlando

System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

View All System One Jobs