1

Technical Support Iii Jobs (NOW HIRING)

Technical Support

Chino, CA ยท On-site

$20/hr

Technical Support Department: Dealer Support Employment Type: Full Time Location: Chino, California ... 3. Willingness to go the extra mile. You are willing to learn and stay on top of new procedures ...

Mindlance is a company providing IT support services, and they are seeking a Technical Support Specialist 3 to manage inbound IT incidents. The role involves logging incidents into a ticketing system ...

... 3. Willingness to go the extra mile. You are willing to learn and stay on top of new procedures ... Provide technical assistance and support for incoming queries and issues related to the ...

... 3. Willingness to go the extra mile. You are willing to learn and stay on top of new procedures ... Provide technical assistance and support for incoming queries and issues related to the ...

S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held ... Location Salt Lake City, UT - 84184 Job Title Technical Support / Help Desk Support Duration 10+ ...

Technical Support

Lansing, MI ยท On-site

$38K - $47K/yr

Technical Support 1 Short Description: NEW CONTRACT DURATION: ASAP - January 5, 2018. Maintains ... Complete Description: ears of Experience: 1 to 3 years of experience in the field or in a related ...

Desktop Support III

Evansville, IN ยท On-site

$24.11 - $33.75/hr

... III to join our Information Technology team ... In this role, you will provide advanced technical support for end users across Deaconess Health ...

Years of Experience: 1 to 3 years of experience in the field or in a related area. Has knowledge of ... Provides technical assistance and support for applications and hardware problems. Installs ...

Accounting Support 3

San Clemente, CA ยท On-site

$31.50 - $38/hr

Accounting Support 3 Full Time IRP Medical, San Clemente, CA, US 3 days ago Requisition ID: 2004 ... Technical Proficiency: * Demonstrated understanding and experience in financial accounting and ...

Accounting Support 3

San Clemente, CA ยท On-site

$31.50 - $38/hr

Accounting Support 3 Full Time IRP Medical, San Clemente, CA, US 3 days ago Requisition ID: 2004 ... Technical Proficiency: * Demonstrated understanding and experience in financial accounting and ...

Technical Support

Richmond, VA ยท On-site

$37K - $46K/yr

... 3. Daily inspections of server room and data closets 4. Manage backup tape rotation and cases for ... 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all ...

Would you like to work from home up to 3 days a week? We are searching for a Technical Support Specialist experienced in handling technical support for issues related to our products, services ...

New

Technical Support Specialist

San Diego, CA ยท On-site

$45K - $85K/yr

Provide Tier 1-3 technical support for hardware, software, and network-related issues. * Troubleshoot and resolve user incidents, service requests, and system issues in accordance with SLAs.

Showing results 41-60

Technical Support Iii information

See salary details

$14

$26

$44

How much do technical support iii jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for technical support iii in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Technical Support III?

Technical Support III positions are advanced technical support roles responsible for resolving complex technical issues that cannot be handled by lower-level support staff. Individuals in these roles typically possess extensive knowledge of products, systems, and troubleshooting procedures. They provide guidance to junior support staff, assist with escalated problems, and may interact directly with clients to ensure high-level customer satisfaction. Technical Support III professionals often document solutions, contribute to knowledge bases, and work closely with engineering or development teams to resolve persistent or critical issues.

What are the key skills and qualifications needed to thrive as a Technical Support III?

To thrive as a Technical Support III, you need advanced troubleshooting abilities, in-depth knowledge of hardware and software systems, and typically a degree in information technology or related certifications such as CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with help desk ticketing systems, remote desktop tools, and diagnostic software is commonly required. Strong problem-solving skills, patience, and clear verbal and written communication help you resolve complex issues and guide users effectively. These competencies are crucial for efficiently resolving escalated technical issues and ensuring high levels of user satisfaction.

What are some common challenges faced by a Technical Support III and how can they be effectively managed?

Technical Support III professionals often encounter complex technical issues that may require advanced troubleshooting and collaboration with engineering teams. A common challenge is balancing multiple high-priority cases while maintaining quality customer service. Effective time management, clear communication, and documenting solutions are key strategies to address these challenges. Building strong relationships with cross-functional teams also helps in quickly resolving escalated issues and providing comprehensive support.

What is the difference between Technical Support Iii vs Technical Support Ii?

AspectTechnical Support IiiTechnical Support Ii
Required CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (sometimes required)
Work EnvironmentHelp desks, on-site support, remote troubleshootingHelp desks, remote support, on-site assistance
Employer & Industry UsageIT departments, tech companies, customer support centersIT support teams, tech service providers
Common Search & Comparison IntentUnderstanding role responsibilities, career progressionClarifying job level, required skills

Technical Support Iii typically requires more experience and certifications than Technical Support Ii. It involves handling more complex issues, providing mentorship, and working in diverse environments. The role is often seen as a step up in technical expertise and responsibility within IT support teams.

What cities are hiring for Technical Support Iii jobs?

Cities with the most Technical Support Iii job openings:

What are popular job titles related to Technical Support Iii jobs?

For Technical Support Iii jobs, the most frequently searched job titles are:

Technical Support

Chino, CA โ€ข On-site

UpdatePromise
Motor Vehicle Manufacturingย โ€ขย 51 - 200 employees

$20/hr

Full-time

Re-posted 9 days ago


Job description

Technical Support
Department: Dealer Support
Employment Type: Full Time
Location: Chino, California
Reporting To: Julienne De Leon
Compensation: $20.00 / hour
Description
Become a Part of the UpdatePromise Team.
UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. We look for people who can grow, think, dream, innovate and create. Our culture thrives by embracing diversity and rewarding imagination. We seek achievers, leaders and visionaries. At UpdatePromise it's about each person bringing skills and passion to a challenging and constantly evolving world of technology.
UpdatePromise is a technology company. From our flagship Auto-Body Review product that changed an industry, to our full suite of products geared towards communication and automation, managing big data and providing leading edge engineering and systems support, our teams at UpdatePromise exist to revolutionize the future at the confluence of tech and communication. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.
What exactly are we looking for?
1. Great interpersonal communication skills. Being the voice for our consumer experience product, it is imperative that you communicate effectively and persuasively over the phone, through email and reports to our clients to ensure a quality of service and upkeep the brand image.
2. Outstanding organizational skills. Being detail-oriented and proactive is essential in this role. You will be assisting and managing various existing and new accounts to make sure that they using our product to the fullest capacity.
3. Willingness to go the extra mile. You are willing to learn and stay on top of new procedures, technologies and software. You're an independent thinker who does not need any hand holding. You are tireless when it comes to resolving problems, averting crises, and fulfilling commitments, even in the face of significant push-back.
In short, we are looking for a high performing assistant who is confident, flexible, reliable, well organized and will be an asset to the organization as a whole.
What are some things that you will be doing?
  • Provide technical assistance and support for incoming queries and issues related to the UpdatePromise application.
  • Troubleshooting customer issues using your understanding of the UUpdatePromise application to troubleshoot and solve problems.
  • Respond to queries via email, ticket or over the phone.
  • Write training manuals and SOP's.
  • Follow up with customers to ensure issue has been resolved.
  • Gain feedback from customers about the UpdatePromise application.
  • Run reports to determine malfunctions that continue to occur.
  • Assisting other department personnel with Company and user creation
  • Testing of the UpdatePromise application prior to updates and deployments
  • Provide general administrative support

What do we absolutely need from you?
  • Proven experience as an Helpdesk Technician, Customer Support Rep. or other relevant administrative / technical support roles.
  • Advanced knowledge of Microsoft Office, Office365, and an ability to become familiar with specific organizational planning programs.
  • The ability to organize a daily workload by priorities.
  • Professional level verbal and written communication skills.
  • Ability to meet deadlines in a fast paced and quickly changing environment.