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Technical Support Engineer Jobs in Portland, OR (NOW HIRING)

Zones LLC.

Desktop Support Engineer

Portland, OR · On-site

$20 - $25/hr

Portland, OR Pay: $20.00-$25.00; commensurate with experience Hours: 8 am - 5 pm local time The Desktop Support Engineer (L1) provides first-level technical support for end-user computing ...

Zones

Desktop Support Engineer

Portland, OR

$20 - $25/hr

Portland, OR Pay: $20.00-$25.00; commensurate with experience Hours: 8 am - 5 pm local time The Desktop Support Engineer (L1) provides first-level technical support for end-user computing ...

Zones LLC.

Desktop Support Engineer

Portland, OR

$20 - $25/wk

Portland, OR Pay: $20.00-$25.00; commensurate with experience Hours: 8 am - 5 pm local time The Desktop Support Engineer (L1) provides first-level technical support for end-user computing ...

Applied Materials

Process Support Engineer

Hillsboro, OR · On-site

$86K - $119K/yr

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their ... Through a combination of deep technical expertise, rapid problem-solving, and close collaboration ...

Orbotech

Customer Support Engineer - PCB

Hillsboro, OR

$29.19 - $49.62/hr

Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ... Technical Support. The KLA Services organization partners with our field teams and customers in all ...

New

Amat

Process Support Engineer

Hillsboro, OR

$86K - $119K/yr

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their ... Through a combination of deep technical expertise, rapid problemsolving, and close collaboration ...

Applied Materials

Process Support Engineer

Hillsboro, OR · On-site

$86K - $119K/yr

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their ... Through a combination of deep technical expertise, rapid problem-solving, and close collaboration ...

Amat

Process Support Engineer

Hillsboro, OR · On-site

$86K - $119K/yr

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their ... Through a combination of deep technical expertise, rapid problemsolving, and close collaboration ...

Bakertilly

Technical Support Sr Manager

Portland, OR

$120K - $166K/yr

Text and key term extraction from PDFs Mixed integer linear programming for supply chain ... You have a technical background and genuine interest in computer science and software development.

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Technical Support Engineer information

See Portland, OR salary details

$39.7K

$83.7K

$126.5K

How much do technical support engineer jobs pay per year?

As of Aug 7, 2026, the average yearly pay for technical support engineer in Portland, OR is $83,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,400.00 and $104,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
What are the most commonly searched types of Technical Support Engineer jobs in Portland, OR? The most popular types of Technical Support Engineer jobs in Portland, OR are:
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What cities near Portland, OR are hiring for Technical Support Engineer jobs? Cities near Portland, OR with the most Technical Support Engineer job openings:
Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,661 per year, or $40.2 per hour.

Product Support Engineer 4

Lam Research Corporation

Hillsboro, OR • On-site

Full-time

Re-posted 11 days ago

Lam Research rating

8.7

Company rating: 8.7 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

55th of 487 rated machine equipment manufacturers

Job description

The group you'll be a part of
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
The impact you'll make
As a Regional Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.
What you'll do
  • Provides support to customer/users where the product is highly technical or sophisticated in nature.
  • Develops customer confidence through credible recommendations and an understanding of the customer's perspective to support sales, service and revenue.
  • Participates in Lam's worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application.
  • Acts as technical mentor for field and account engineers and may design or conduct training sessions.

Who we're looking for
  • PhD with 3+ years of relevant work experience or; MS or Engineering degree with 6+ years of work experience; or BS with 8+ years of work experience.
  • Understand and work from electrical and mechanical schematics, diagrams and interpret operation manuals.
  • Use computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
  • Formulate root cause hypothesis, analysis and action plans with detail problem statements, data analysis and success criteria.
  • Provide quality remote and on-site escalation support and escalation management.
  • Troubleshoot technical problems and coordinate multiple technical tasks.
  • Work directly with customers to meet their needs and expectations with attention to detail and high degree of accuracy.
  • Establish and maintain cooperative working relationships with co-workers and customer and adhere to customer rules and policies regarding worksite behavior and safety with minimal supervision.
  • Able to work in constrictive clean room environment, wearing appropriate personal protective safety equipment as required, and sit or stand for prolonged periods of time in a demanding environment with changing workloads.
  • Work flexible shifts and on-call including nights, weekends, and holidays.
  • Be available for constant communication with the field through either meeting, instant messenger, text, email, etc.
  • Able to travel both domestic and international based on business need.

Preferred qualifications
  • Familiar with the SW structure and the ability to troubleshoot from the Control Works level.
  • Acquainted with Analog-to-Digital I/O devices IOC, SIOC, EIOC, and how they interact with the Tool Platform SW Package.
  • Knowledge of the directory structure, and the ability to troubleshoot the structure.
  • Communicate with customer at a technical level and influence customer decision to follow action plans.

Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
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Our Perks and Benefits
At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

What Lam Research employees say

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Benefits

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Workplace

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About Lam Research

Sourced by ZipRecruiter

Lam Research designs and builds products for semiconductor manufacturing, including equipment for thin film deposition, plasma etch, photoresist strip, and wafer cleaning processes.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Fremont, CA, US

Year founded

1980

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