GPS engineer who will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical ...
GPS engineer who will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical ...
The Technical Support Specialist II is responsible for supporting the installation, uptime and ... Diagnosis, define and build work instruction for field service engineers on: * service tools ...
The Technical Support Specialist II is responsible for supporting the installation, uptime and ... Diagnosis, define and build work instruction for field service engineers on: * service tools ...
The Technical Support Specialist II is responsible for supporting the installation, uptime and ... Diagnosis, define and build work instruction for field service engineers on: * service tools ...
The Technical Support Specialist II is responsible for supporting the installation, uptime and ... Diagnosis, define and build work instruction for field service engineers on: * service tools ...
Partner closely with Product, Engineering, Operations, and other internal teams to resolve technical and product-related issues * Support coordination of complex incidents, service-impacting issues ...
Partner closely with Product, Engineering, Operations, and other internal teams to resolve technical and product-related issues * Support coordination of complex incidents, service-impacting issues ...
The group you'll be a part of The Customer Support Business Group focuses on enabling our customers ... Acts as technical mentor for field and account engineers and may design or conduct training ...
The group you'll be a part of The Customer Support Business Group focuses on enabling our customers ... Acts as technical mentor for field and account engineers and may design or conduct training ...
Partner closely with Product, Engineering, Operations, and other internal teams to resolve technical and product-related issues * Support coordination of complex incidents, service-impacting issues ...
Partner closely with Product, Engineering, Operations, and other internal teams to resolve technical and product-related issues * Support coordination of complex incidents, service-impacting issues ...
Partner closely with Product, Engineering, Operations, and other internal teams to resolve technical and product-related issues * Support coordination of complex incidents, service-impacting issues ...
Quick apply
Partner closely with Product, Engineering, Operations, and other internal teams to resolve technical and product-related issues * Support coordination of complex incidents, service-impacting issues ...
Product Support Engineer 4
Hillsboro, OR · On-site
The group you'll be a part of The Customer Support Business Group focuses on enabling our customers ... Acts as technical mentor for field and account engineers and may design or conduct training ...
Product Support Engineer 4
Hillsboro, OR · On-site
The group you'll be a part of The Customer Support Business Group focuses on enabling our customers ... Acts as technical mentor for field and account engineers and may design or conduct training ...
What you'll do Providing expert technical support to field engineers, technicians, and product support teams. Escalating product defects and reliability concerns to design and software engineering ...
What you'll do Providing expert technical support to field engineers, technicians, and product support teams. Escalating product defects and reliability concerns to design and software engineering ...
Software Support Engineer
Gresham, OR · On-site
... Support Engineer serves as the highest level of technical escalation support for the Converge ... Serve as the technical escalation point for complex production incidents escalated by Tier 2 ...
Software Support Engineer
Gresham, OR · On-site
... Support Engineer serves as the highest level of technical escalation support for the Converge ... Serve as the technical escalation point for complex production incidents escalated by Tier 2 ...
What you'll do Providing expert technical support to field engineers, technicians, and product support teams. Escalating product defects and reliability concerns to design and software engineering ...
What you'll do Providing expert technical support to field engineers, technicians, and product support teams. Escalating product defects and reliability concerns to design and software engineering ...
Customer Support Engineer - PCB
Hillsboro, OR · On-site
$29.19 - $49.62/hr
Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ... Technical Support. The KLA Services organization partners with our field teams and customers in all ...
Customer Support Engineer - PCB
Hillsboro, OR · On-site
$29.19 - $49.62/hr
Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ... Technical Support. The KLA Services organization partners with our field teams and customers in all ...
Customer Support Engineer - PCB
Hillsboro, OR · On-site
$29.19 - $49.62/hr
Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ... Technical Support. The KLA Services organization partners with our field teams and customers in all ...
Customer Support Engineer - PCB
Hillsboro, OR · On-site
$29.19 - $49.62/hr
Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ... Technical Support. The KLA Services organization partners with our field teams and customers in all ...
Customer Support Engineer - PCB
Hillsboro, OR · On-site
$29.19 - $49.62/hr
Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ... Technical Support. The KLA Services organization partners with our field teams and customers in all ...
Customer Support Engineer - PCB
Hillsboro, OR · On-site
$29.19 - $49.62/hr
Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ... Technical Support. The KLA Services organization partners with our field teams and customers in all ...
Customer Support Engineer - PCB
Hillsboro, OR · On-site
$29.19 - $49.62/hr
Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ... Technical Support. The KLA Services organization partners with our field teams and customers in all ...
Customer Support Engineer - PCB
Hillsboro, OR · On-site
$29.19 - $49.62/hr
Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ... Technical Support. The KLA Services organization partners with our field teams and customers in all ...
Customer Support Engineer
Hillsboro, OR · On-site
$33.75 - $57.36/hr
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Develops technical proficiency in understanding automation with exposure to various systems.
Customer Support Engineer
Hillsboro, OR · On-site
$33.75 - $57.36/hr
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Develops technical proficiency in understanding automation with exposure to various systems.
Customer Support Engineer
Hillsboro, OR · On-site
$33.75 - $57.36/hr
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Develops technical proficiency in understanding automation with exposure to various systems.
Customer Support Engineer
Hillsboro, OR · On-site
$33.75 - $57.36/hr
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Develops technical proficiency in understanding automation with exposure to various systems.
Customer Support Engineer
Hillsboro, OR · On-site
$33.75 - $57.36/hr
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Develops technical proficiency in understanding automation with exposure to various systems.
Customer Support Engineer
Hillsboro, OR · On-site
$33.75 - $57.36/hr
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Develops technical proficiency in understanding automation with exposure to various systems.
Customer Support Engineer
Hillsboro, OR · On-site
$33.75 - $57.36/hr
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Develops technical proficiency in understanding automation with exposure to various systems.
Customer Support Engineer
Hillsboro, OR · On-site
$33.75 - $57.36/hr
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Develops technical proficiency in understanding automation with exposure to various systems.
Acting as a technical point of contact for operational support, the role partners with Oracle's global manufacturing partners, Product Engineering, Data Centre Operations, and cross-functional ...
Acting as a technical point of contact for operational support, the role partners with Oracle's global manufacturing partners, Product Engineering, Data Centre Operations, and cross-functional ...
Technical Support Engineer information
See Portland, OR salary details
$39.8K - $47.7K
4% of jobs
$47.7K - $55.6K
12% of jobs
$61.5K is the 25th percentile. Wages below this are outliers.
$55.6K - $63.5K
12% of jobs
$63.5K - $71.4K
13% of jobs
The median wage is $77.5K / yr.
$71.4K - $79.3K
12% of jobs
$79.3K - $87.2K
9% of jobs
$87.2K - $95.1K
8% of jobs
$100.8K is the 75th percentile. Wages above this are outliers.
$95.1K - $103K
9% of jobs
$103K - $110.9K
9% of jobs
$110.9K - $118.8K
4% of jobs
$118.8K - $126.7K
10% of jobs
$39.8K
$83.8K
$126.7K
How much do technical support engineer jobs pay per year?
As of Sep 4, 2026, the average yearly pay for technical support engineer in Portland, OR is $83,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $104,500.00 per year, depending on experience, location, and employer.
What is a technical support engineer?
Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.
What does a technical support engineer do?
A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
What are the key skills and qualifications needed to thrive as a technical support engineer?
To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.
How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?
Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.
More about Technical Support Engineer jobs
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The most popular types of Technical Support Engineer jobs in Portland, OR are:
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For Technical Support Engineer jobs in Portland, OR, the most frequently searched job titles are:
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Full-time
Re-posted 8 days ago
Lam Research rating
8.2
Based on 46 frontline employees who took The Breakroom Quiz
133rd of 496 rated machine equipment manufacturers
Job description
The group you'll be a part of
In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
The impact you'll make
As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.
What you'll do
Who we're looking for
Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
Preferred qualifications
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
The impact you'll make
As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.
What you'll do
- GPS engineer who will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering
- Involved in customer installation and training.
- Provides support to customer/users where the product is highly technical or sophisticated in nature.
- Creates and presents reports related to design, reliability, maintenance problems, SW bugs, projects, and escalations to the relevant factory groups and creates and updates documentation for field service engineers and customers.
- Lam Electrofill experience is preferred.
- Work can take place at Lam facilities or in the field and can include travel with short notice (24-hour turnaround) ~25% - 30% Travel worldwide is a requirement of this position.
Who we're looking for
Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
- Experience in the following: electro-mechanical system design and manufacturing; systems engineering and integration; statistical methods for modeling, multivariate data sets; statistical process control (SPC); Design of Experiments (DOE); vacuum systems; and/or semiconductors.
- Excellent written/verbal communication, fluent in English, and strong presentation skills.
- Capable of structured problem solving (preferably using 8D methodology).
- Teamwork and ability to establish successful relationships in a multicultural environment with external and internal customers.
- Service orientated and ability to work in a matrix environment.
Preferred qualifications
- Preferred experience: Failure Mode Effect Analysis (FMEA), Root Cause-Corrective Action (RCCA), 8D & 5-Whys Problem solving.
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
What Lam Research employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Lam Research
Sourced by ZipRecruiter
Lam Research designs and builds products for semiconductor manufacturing, including equipment for thin film deposition, plasma etch, photoresist strip, and wafer cleaning processes.
Industry
Manufacturing
Company size
10,000+ Employees
Headquarters location
Fremont, CA, US
Year founded
1980