What you'll do The Global Product Support Engineer provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and ...
What you'll do The Global Product Support Engineer provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and ...
Technical Product Support (TPS) Engineer III - (E3)
Hillsboro, OR · On-site
$96K - $132K/yr
Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who ...
Technical Product Support (TPS) Engineer III - (E3)
Hillsboro, OR · On-site
$96K - $132K/yr
Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who ...
Technical Product Support (TPS) Engineer III - (E3)
Hillsboro, OR · On-site
$96K - $132K/yr
Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who ...
Technical Product Support (TPS) Engineer III - (E3)
Hillsboro, OR · On-site
$96K - $132K/yr
Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who ...
Customer Support Engineer
$29.19 - $49.62/hr
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Customer Support Engineer
$29.19 - $49.62/hr
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Customer Support Engineer
Vancouver, WA · On-site
$29.19 - $49.62/hr
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Customer Support Engineer
Vancouver, WA · On-site
$29.19 - $49.62/hr
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Customer Support Engineer
Vancouver, WA · On-site
$29.19 - $49.62/hr
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Customer Support Engineer
Vancouver, WA · On-site
$29.19 - $49.62/hr
... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Be Seen First
Technical Support Specialist
Vancouver, WA · On-site
$50K - $54K/yr
... developers, hardware staging, management, etc.). · Provide prompt and accurate feedback to ... Technical support: 1 year (Preferred) Ability to Commute: * Vancouver, WA 98682 (Required) Ability ...
Quick apply
Be Seen First
Technical Support Specialist
Vancouver, WA · On-site
$50K - $54K/yr
... developers, hardware staging, management, etc.). · Provide prompt and accurate feedback to ... Technical support: 1 year (Preferred) Ability to Commute: * Vancouver, WA 98682 (Required) Ability ...
Acting as a technical point of contact for operational support, the role partners with Oracle's global manufacturing partners, Product Engineering, Data Centre Operations, and cross-functional ...
Acting as a technical point of contact for operational support, the role partners with Oracle's global manufacturing partners, Product Engineering, Data Centre Operations, and cross-functional ...
Customer Support Engineer
Hillsboro, OR · On-site
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Customer Support Engineer
Hillsboro, OR · On-site
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Customer Support Engineer
$25.15 - $42.75/hr
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Customer Support Engineer
$25.15 - $42.75/hr
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Customer Support Engineer
$25.15 - $42.75/hr
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Customer Support Engineer
$25.15 - $42.75/hr
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Customer Support Engineer
Hillsboro, OR · On-site
$25.15 - $42.75/hr
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
Customer Support Engineer
Hillsboro, OR · On-site
$25.15 - $42.75/hr
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...
The Technical Support Specialist II is responsible for supporting the installation, uptime and ... Diagnosis, define and build work instruction for field service engineers on: * service tools ...
The Technical Support Specialist II is responsible for supporting the installation, uptime and ... Diagnosis, define and build work instruction for field service engineers on: * service tools ...
The Technical Support Specialist II is responsible for supporting the installation, uptime and ... Diagnosis, define and build work instruction for field service engineers on: * service tools ...
The Technical Support Specialist II is responsible for supporting the installation, uptime and ... Diagnosis, define and build work instruction for field service engineers on: * service tools ...
GPS engineer who will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical ...
GPS engineer who will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical ...
Partner closely with Product, Engineering, Operations, and other internal teams to resolve technical and product-related issues * Support coordination of complex incidents, service-impacting issues ...
Quick apply
Partner closely with Product, Engineering, Operations, and other internal teams to resolve technical and product-related issues * Support coordination of complex incidents, service-impacting issues ...
Partner closely with Product, Engineering, Operations, and other internal teams to resolve technical and product-related issues * Support coordination of complex incidents, service-impacting issues ...
Quick apply
Partner closely with Product, Engineering, Operations, and other internal teams to resolve technical and product-related issues * Support coordination of complex incidents, service-impacting issues ...
Partner closely with Product, Engineering, Operations, and other internal teams to resolve technical and product-related issues * Support coordination of complex incidents, service-impacting issues ...
Partner closely with Product, Engineering, Operations, and other internal teams to resolve technical and product-related issues * Support coordination of complex incidents, service-impacting issues ...
Partner closely with Product, Engineering, Operations, and other internal teams to resolve technical and product-related issues * Support coordination of complex incidents, service-impacting issues ...
Partner closely with Product, Engineering, Operations, and other internal teams to resolve technical and product-related issues * Support coordination of complex incidents, service-impacting issues ...
Product Support Engineer 4
Hillsboro, OR · On-site
The group you'll be a part of The Customer Support Business Group focuses on enabling our customers ... Acts as technical mentor for field and account engineers and may design or conduct training ...
Product Support Engineer 4
Hillsboro, OR · On-site
The group you'll be a part of The Customer Support Business Group focuses on enabling our customers ... Acts as technical mentor for field and account engineers and may design or conduct training ...
Technical Support Engineer information
See Portland, OR salary details
$39.7K - $47.6K
4% of jobs
$47.6K - $55.5K
12% of jobs
$61.4K is the 25th percentile. Wages below this are outliers.
$55.5K - $63.4K
12% of jobs
$63.4K - $71.3K
13% of jobs
The median wage is $77.4K / yr.
$71.3K - $79.2K
12% of jobs
$79.2K - $87K
9% of jobs
$87K - $94.9K
8% of jobs
$100.6K is the 75th percentile. Wages above this are outliers.
$94.9K - $102.8K
9% of jobs
$102.8K - $110.7K
9% of jobs
$110.7K - $118.6K
4% of jobs
$118.6K - $126.5K
10% of jobs
$39.7K
$83.7K
$126.5K
How much do technical support engineer jobs pay per year?
As of Aug 7, 2026, the average yearly pay for technical support engineer in Portland, OR is $83,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,400.00 and $104,300.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a technical support engineer?
To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.
What is a technical support engineer?
Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.
How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?
Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.
What does a technical support engineer do?
A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
What are the most commonly searched types of Technical Support Engineer jobs in Portland, OR? The most popular types of Technical Support Engineer jobs in Portland, OR are:
What are popular job titles related to Technical Support Engineer jobs in Portland, OR? For Technical Support Engineer jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Portland, OR look for? The top searched job categories for Technical Support Engineer jobs in Portland, OR are:
What cities near Portland, OR are hiring for Technical Support Engineer jobs? Cities near Portland, OR with the most Technical Support Engineer job openings:
Full-time
Re-posted 26 days ago
Lam Research rating
8.7
Based on 45 frontline employees who took The Breakroom Quiz
55th of 487 rated machine equipment manufacturers
Job description
The group you'll be a part of
In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
The impact you'll make
As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.
What you'll do
The Global Product Support Engineer provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. In this role you will respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Additional duties will include reporting design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training and provides support to customer/users where the product is highly technical or sophisticated in nature. Collaborates with other Lam Research colleagues and teams to ensure quality of product and designs and deliverables for customers. Deliver presentations to external customers to address customer concerns and create projects to resolve and improve the product performance and experience. Works independently and with team to troubleshoot, problem solve, address productivity and CIP project.
Role requires 20% - 30% travel internationally (sometimes includes last minute travel to address customer concerns)
Who we're looking for
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
The impact you'll make
As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.
What you'll do
The Global Product Support Engineer provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. In this role you will respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Additional duties will include reporting design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training and provides support to customer/users where the product is highly technical or sophisticated in nature. Collaborates with other Lam Research colleagues and teams to ensure quality of product and designs and deliverables for customers. Deliver presentations to external customers to address customer concerns and create projects to resolve and improve the product performance and experience. Works independently and with team to troubleshoot, problem solve, address productivity and CIP project.
Role requires 20% - 30% travel internationally (sometimes includes last minute travel to address customer concerns)
Who we're looking for
- Minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
What Lam Research employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Lam Research
Sourced by ZipRecruiter
Lam Research designs and builds products for semiconductor manufacturing, including equipment for thin film deposition, plasma etch, photoresist strip, and wafer cleaning processes.
Industry
Manufacturing
Company size
10,000+ Employees
Headquarters location
Fremont, CA, US
Year founded
1980