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Technical Support Engineer Jobs in Portland, OR (NOW HIRING)

Logitech

Technical Support Engineer

Camas, WA · On-site +1

$70K/yr

The Tech Support Engineer role involves resolving technical support issues, primarily focusing on AV hardware and software, from business customers and handling escalations from Tier 1 team members.

Smarsh

Technical Support Engineer I

Portland, OR

$60K - $80K/yr

Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ...

Smarsh

Technical Support Engineer I

Portland, OR

$60K - $80K/yr

Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ...

TEL

Technical Support Engineer - SPS

Hillsboro, OR · On-site

Respond to incoming client inquiries and provide technical support via phone, email, and chat ... Document, track, and report design, reliability, and maintenance issues to engineering * Escalate ...

New

TEL

Technical Support Engineer - SPS

Portland, OR

Respond to incoming client inquiries and provide technical support via phone, email, and chat ... Document, track, and report design, reliability, and maintenance issues to engineering * Escalate ...

New

TEL

Technical Support Engineer - SPS

Portland, OR

Provide technical support to customers, both remotely and on-site, ensuring prompt and effective ... Bachelor's degree in Engineering or a related field; or High School Diploma or equivalent with at ...

New

TEL

Technical Support Engineer - SPS

Hillsboro, OR · On-site

Provide technical support to customers, both remotely and on-site, ensuring prompt and effective ... Bachelor's degree in Engineering or a related field; or High School Diploma or equivalent with at ...

New

Fronius

Technical Support Regional

Oregon City, OR

The Technical Support Regional - Application Engineer works with welding equipment. This role utilizes advanced knowledge of Fronius equipment to support the sales process. The Technical Support ...

New

Orbotech

Customer Support Engineer

Vancouver, WA

$29.19 - $49.62/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...

KLA Corporation

Customer Support Engineer

Vancouver, WA

$29.19 - $49.62/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...

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Showing results 1-20

All JobsTechnical Support Engineer JobsTechnical Support Engineer Jobs in Portland, OR

Technical Support Engineer information

See Portland, OR salary details

$39.8K

$83.8K

$126.7K

How much do technical support engineer jobs pay per year?

As of Jul 16, 2026, the average yearly pay for technical support engineer in Portland, OR is $83,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What Is a Technical Support Engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a Technical Support Engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
What are the most commonly searched types of Technical Support Engineer jobs in Portland, OR? The most popular types of Technical Support Engineer jobs in Portland, OR are:
What are popular job titles related to Technical Support Engineer jobs in Portland, OR? For Technical Support Engineer jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Portland, OR look for? The top searched job categories for Technical Support Engineer jobs in Portland, OR are:
What cities near Portland, OR are hiring for Technical Support Engineer jobs? Cities near Portland, OR with the most Technical Support Engineer job openings:
Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Portland, OR as of July 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $83,814 per year, or $40.3 per hour.
Technical Support Engineer

Technical Support Engineer

Procom Consultants Group

Hillsboro, OR

Contractor

Re-posted 27 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Engineer


On behalf of our client, Procom Service is searching for a Technical Support Engineer for a contract opportunity in Hillsboro, OR. 


Technical Support Engineer Job Details


Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to customer issues, doing triage, effectively duplicating the issues and clearly communicating to developers. Also monitoring error and event logs for proactive support. Filing bugs in TFS/Rally as appropriate. Restarting services, Server, database, etc. When not dealing with immediate issues, documenting existing application processes, support problems and resolutions in an FAQ and updating the Tools user manuals. 


Technical Support Engineer Mandatory Skills

  • IIS 
  • Windows Server 
  • Webservices 
  • Windows Application 
  • Clustered Environment 
  • Excellent Communication Skills (writing/verbal) 
  • Ability and willingness to learn a new internal tool 
  • Ability to work well with a team 
  • Minimum 2-4 years college degree in relevant field 
  • Minimum 4-6 years relative hands on experience 


Technical Support Engineer Nice to Have Skills

  • SQL Server 
  • C#.NET 
  • Script language 
  • App Fabric


Technical Support Engineer Start Date


ASAP


Technical Support Engineer Assignment Length


6 Months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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