ZipRecruiter

Log In

1

Technical Support Engineer Tier 1 Support Jobs (NOW HIRING)

AxyomCore

Senior Technical Support Engineer

Job Summary The Senior Technical Support Engineer is responsible for providing advanced technical assistance and troubleshooting for customers, ensuring timely resolution of complex issues and ...

Pratt Industries

IT Technical Support - Tier 1

Conyers, GA · On-site

$18.75 - $25.50/hr

Provide technical assistance and support for incoming work orders and computer systems, software ... Pratt Industries is one of the largest corrugated packaging companies in America, with ...

Dobson Technologies

Support Technician I

Oklahoma City, OK · On-site

$30K - $38K/yr

ABOUT THE JOB Technical Support Tier 1 under general supervision will provide technical software, hardware and network problem resolution for Dobson Residential voice and internet users by performing ...

SchoolMint

Technical Support Specialist

Lafayette, LA · On-site +1

As a Tier 1 Technical Support Specialist, you will serve as the first point of contact and primary ... Collaborate with Tier 2, Tier 3, Customer Success, Product, Engineering, and other internal teams ...

AEG

Support Engineer

WI · On-site

... technical resource and escalation point for Tier 1 VirtCh Game Monitors. • Monitor multiple live ... A VISUA Support Engineer needs to be capable of moving between multiple environments: conducting ...

Webhosting

NY · On-site

We are currently looking for a Technical Support Engineer. #J-18808-Ljbffr

Philips International

$36 - $57/hr

Job Title Technical Support Engineer (New England) Technical Support Engineer (New England) Support a critical hospital customer by providing first-line technical assistance, ensuring system ...

WheelHouse IT

IT Support Technician - Remote

$18 - $20/hr

We are seeking a motivated and customer-focused Tier 1 Support Technician to join our Service Desk ... technical issues while working closely with senior technicians and engineers when escalation is ...

Virtusa

Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... 1 Advanced Incident Resolution Troubleshooting Act as the final escalation point for complex ...

previous page

Showing results 41-60

All JobsTechnology JobsInformation Technology JobsTechnology Engineer JobsTechnical Support Engineer Tier 1 Support Jobs

Technical Support Engineer Tier 1 Support information

See salary details

$37.5K

$79K

$119.5K

How much do technical support engineer tier 1 support jobs pay per year?

As of Sep 13, 2026, the average yearly pay for technical support engineer tier 1 support in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What cities are hiring for Technical Support Engineer Tier 1 Support jobs?

Cities with the most Technical Support Engineer Tier 1 Support job openings:

What states have the most Technical Support Engineer Tier 1 Support jobs?

States with the most job openings for Technical Support Engineer Tier 1 Support jobs include:

What are popular job titles related to Technical Support Engineer Tier 1 Support jobs?

For Technical Support Engineer Tier 1 Support jobs, the most frequently searched job titles are:

Infographic showing various Technical Support Engineer Tier 1 Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer 1 - Round Rock, Texas

Round Rock, TX • On-site

Dell, Inc.
Computer and Computer Peripheral Equipment and Software Wholesalers • 10K+ employees
Learn more about Dell, Inc.external

$60K - $78K/yr

Full-time

Posted 20 days ago

Job description


Technical Support Engineer 1 - NA Compute ProSupport
At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help - by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there's an issue with a customer's product, we'll analyze it, identify the cause, recommend a solution and document the problem.
Join us as a Technical Support Engineer 1 (NACPS) on our Product Services team in Round Rock TX to do the best work of your career and make a profound social impact.
What you'll achieve
As a Technical Support Engineer 1 , you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
You will:
Dell Services develops and delivers solutions that enable clients to maximize returns on IT investments, drive efficiencies and reduce costs. Working with highly skilled technical advisors on shifts that include evenings and weekends, you will:
  • Identify, troubleshoot and recommend solutions to enterprise problems - applying diagnostic techniques as necessary and keeping the customer informed throughout
  • Perform case management functions to keep cases up to date and accurate
  • Identify, research and input unique or recurring customer problems
  • Provide timely responses to customer escalations
  • Own customer issue to resolution.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements
  • Knowledge of server and storage hardware
  • Knowledge of general networking (and current Server Operating systems (such as Windows, Linux or VMWare)
  • Strong customer focus and communication skills
  • 2 to 5 years of related experience
  • Ability to take on shift work including holidays, weekends.

Desirable Requirements
  • Bachelor's degree or equivalent experience
  • Relevant industry certifications (such as A+, CCNA or VMWare)

Compensation
Dell is committed to fair and equitable compensation practices. The annual range for this position is $60,000 - $78,000.
Who we are
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
DELL logo

About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

View All DELL Jobs

Apply