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Technical Support Engineer Remote Jobs in Simi Valley, CA

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Remote Software Engineer - Technical Advisor $150.00 USD/hour | 100% Remote (USA Only) | Mostly ... This mostly asynchronous role may be supported from anywhere in the USA - only . Role Details: Job ...

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Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

Solution Engineer - Remote Are you ready to take on a senior Domain Specialist role collaborating ... Maintain understanding of the ValueOps domain (functional and technical) * Maintain understanding ...

Remote Job Overview We are seeking experienced CUDA Engineering Experts to support a cutting-edge ... Excellent analytical, problem-solving, and technical communication skills. * Ability to work ...

Showing results 41-60

Technical Support Engineer Remote information

See Simi Valley, CA salary details

$38.7K

$81.6K

$123.4K

How much do technical support engineer remote jobs pay per year?

As of Sep 4, 2026, the average yearly pay for technical support engineer remote in Simi Valley, CA is $81,585.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,900.00 and $101,700.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What job categories do people searching Technical Support Engineer Remote jobs in Simi Valley, CA look for?

The top searched job categories for Technical Support Engineer Remote jobs in Simi Valley, CA are:

What cities near Simi Valley, CA are hiring for Technical Support Engineer Remote jobs?

Cities near Simi Valley, CA with the most Technical Support Engineer Remote job openings:

Infographic showing various Technical Support Engineer Remote job openings in Simi Valley, CA as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $81,585 per year, or $39.2 per hour.

Remote Software Engineer - Technical Advisor

Ascent Placement Partners

Los Angeles, CA • Remote

$150/hr

Contractor

Medical, Dental, Vision

Posted 3 days ago

New

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Job description


Remote Software Engineer – Technical Advisor

$150.00 USD/hour | 100% Remote (USA Only) | Mostly Asynchronous

 

We are seeking software engineers in a remote capacity to fill code review and evaluation roles.  Our client is an AI safety and research company based in San Francisco, CA, focused on Constitutional AI and alignment research. Its work centers on developing AI systems that are safe, reliable, interpretable, and aligned with human values.  This is a 6 month, W2, contract opportunity, with the chance of extension.  This mostly asynchronous role may be supported from anywhere in the USA - only.

 

Role Details:

Job Type: Part-Time / Contract


Contract Type: W2 Contractor


Contract Length: 6 months, with possibility of extension


Pay: $150.00 USD/hour


Location: United States (Remote)


Schedule: 30–40 hrs/week, mostly async; must be reachable during US business hours for periodic syncs. Your own local time zone — not restricted to Pacific time. Our client is based in San Francisco.


Dual Employment: Allowed on the side, but incompatible with a second full-time role given the hours. Not permitted alongside work for a direct AI competitor.


What the Role Involves:


A Software Engineer – Technical Advisor evaluates frontier AI coding models to identify where and why they break on real engineering tasks. This is a code-review and evaluation role, not a build-from-scratch role. Typical work includes:

  • Auditing model-generated pull requests against real production repositories, documenting issues with severity and technical rationale
  • Reviewing full coding-agent session logs to assess what a model investigated, verified, assumed, or skipped
  • Designing container-based (Docker) technical benchmarks to test AI models
  • Writing clear, original technical rationales explaining code failures (all written work must be self-authored, without AI text generators)
  • Collaborating asynchronously with AI researchers to refine evaluation criteria


Who Fits the Target profile:


  • 8+ years of production engineering experience (exceptions for standout profiles)
  • Senior/Staff/Principal engineers, tech leads, or open-source maintainers
  • Experience in codebases with a strict code review culture
  • Comfortable working across multiple languages, not just Python/TypeScript
  • Strong with Docker, git, and CLI-based debugging
  • Cross-layer fluency: backend, frontend, APIs, data, testing, or tooling
  • Strong written communication — explaining why code fails, not just fixing it


Process Overview:


Recruiter screen → Coding assessment → Phone interview → Verification & paperwork → Paid 2-week trial → Client interview → Start


We're upfront that this process includes one unpaid step (the coding assessment below) before any paid work begins. Everything after that — including the 2-week trial — is paid at $150/hr.


Step 1: Recruiter Screen

A brief conversation with your Ascent Placement recruiter to confirm interest, availability, and fit.


Step 2: Coding Assessment (Unpaid)

A ~90-minute Code Signal assessment, completed in one sitting, covering general programming/algorithms, requirement understanding, and debugging. This step is unpaid and cannot be retaken — we want to be upfront about that before you start. A passing score is 500+.

Link: https://app.codesignal.com/public-test/KWJMaEuEfaMa5ihAZ/cct8vNutLbnMJe


Step 3: Phone Interview

A screening video call with your recruiter to discuss your background, the role, and answer questions — before any documents or identity verification are requested.


Step 4: Verification & Documentation

Once you've passed the assessment and completed the phone interview, we'll move to identity verification and paperwork, needed for W2 contractor onboarding and client compliance. This includes:

  • Government-issued ID verification, conducted initially through Ascent Placement.
  • Updated resume highlighting senior production and code-review experience
  • Contact phone number
  • Confirmation of US work eligibility (W2 only — no C2C, no visa sponsorship)


Step 5: Paid 2-Week Trial ($150/hr)

  • Assessment 1 (~10–15 hrs): Code quality audit of model-written pull requests
  • Assessment 2 (~20–30 hrs): Multi-round code review exercise, scoring written bug rationales against expert reviewers
  • Together, these test whether you catch what CI and the original author missed, and can explain why


Step 6: Client Interview & Start

Final interview with the client, followed by onboarding.


A Note on Trust:


We know remote contract postings at this pay rate attract scrutiny, and we think that scrutiny is healthy. If anything about this process feels off, you're welcome to verify Ascent Placement independently before sending any documents, and to ask your recruiter directly how your ID and personal information will be stored and used.


NDA note:


An NDA is required only at onboarding or before specific role discussions — not for the CodeSignal assessment.


Recruiter:


Tim - Ascent Placement

Company Description

Ascent Placement Partners is a leadership focused staffing firm dedicated to helping organizations reach the peak of excellence by identifying the leaders who make the difference. We believe that every successful organization has a defining leader, the one who completes the climb, elevates performance, and unlocks the next level of growth.
Our approach goes beyond filling roles. We take the time to understand each company’s vision, culture, and challenges to identify leaders who align strategically and inspire meaningful impact. By combining deep market insight with a consultative, relationship driven process, we connect organizations with proven talent capable of driving sustainable success.