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Technical Support Engineer Remote Jobs in Simi Valley, CA

thatgamecompany

Gameplay Engineer

Los Angeles, CA · Remote

$105K - $133K/yr

Gameplay Engineer Remote US & Canada We're looking for an exceptional Gameplay Engineer to join our ... Provide technical insight and ideas regarding game design * Work closely with designers and ...

GMV

Full Stack Software Engineer - Remote

Los Angeles, CA · On-site +1

$140K - $160K/yr

... all things technical for bus-based public transit systems in the US. This means we design ... Our team supports and challenges one another, recognizing and celebrating the contributions across ...

Turnblock.io

Technical Lead Remote (Web3)

Los Angeles, CA · Remote

$100K - $250K/yr

Software Engineering Team Lead (Remote) Our client is at the forefront of crypto's cutting-edge ... Lead and mentor a team of software engineers and a Technical Product Manager. * Oversee the design ...

Generac

Sales Engineer - Data Centers

Los Angeles, CA · On-site +1

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...

Broadcom

Solution Engineer - ValueOps

Los Angeles, CA · Remote

Solution Engineer - Remote Are you ready to take on a senior Domain Specialist role collaborating ... Maintain understanding of the ValueOps domain (functional and technical) * Maintain understanding ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Simi Valley, CA

Technical Support Engineer Remote information

See Simi Valley, CA salary details

$38.7K

$81.6K

$123.4K

How much do technical support engineer remote jobs pay per year?

As of Aug 10, 2026, the average yearly pay for technical support engineer remote in Simi Valley, CA is $81,585.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,900.00 and $101,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are popular job titles related to Technical Support Engineer Remote jobs in Simi Valley, CA? For Technical Support Engineer Remote jobs in Simi Valley, CA, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Simi Valley, CA look for? The top searched job categories for Technical Support Engineer Remote jobs in Simi Valley, CA are:
What cities near Simi Valley, CA are hiring for Technical Support Engineer Remote jobs? Cities near Simi Valley, CA with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Simi Valley, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,585 per year, or $39.2 per hour.

Front-End Engineer (Remote or Los Angeles)

SDG

Los Angeles, CA • Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

Job description

Build Anything.
We're the engineering team trusted by the world's largest eCommerce and DTC brands. Our mission is to transform our clients’ businesses, drive growth, and build the highest-scaling and most complex experiences online today.
Our team is composed of vibrant, resourceful, and entrepreneurial people in front-end, full-stack and technical operations roles. At SDG we focus on building a culture that allows everyone to create meaningful and impactful work for our team and our clients’ businesses. Our people are the most valuable assets to this culture. As such, we offer a flexible time off schedule, excellent benefits, a collaborative work environment (as well as permanent remote options), and plenty of opportunity for career growth.
We believe in hiring people, not outsourcing and are committed to growing the best team in this space. We're a close knit crew that highly values strong teamwork, initiative, and quality.
Background.
We are looking for smart, organized, and motivated Front-End and Full-Stack Engineers interested in working on headless (Next.js, Shopify Hydrogen) and non-headless (Liquid) eCommerce sites as well as Node.js based APIs and application development.
Requirements.

  • Minimum 2-3 years professional web development experience.
  • Experience using CSS preprocessors like SASS, with responsive (mobile-first) and cross-browser development and testing.
  • Documented experience writing modern (ES6+) clean, readable, well-documented JS.
  • Experience with JS frameworks such as, but not limited to, React, Next.js, or Vue.
  • Pixel perfect design-to-code implementation.
  • Works well with a team and adhering to code guidelines.

Details.

  • Fully Paid Medical, Dental & Vision.
  • 401k Retirement Plan.
  • Work From Home/Anywhere.
  • Salary is competitive and commensurate with experience.
  • This is a full-time position.
  • We are a fully remote team and deeply respect and value work-life balance.
  • This position is open to candidates in the United States and Canada only.

Apply