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Technical Support Engineer Remote Jobs in Portola, CA

Paralegal

Portola, CA · On-site +1

... support of Travel + Leisure sales, marketing, and business operations. This role requires an ... This role is hybrid in office Monday, Tuesday and Wednesday, and remote Thursday and Friday. How ...

Paralegal

Portola, CA · On-site +1

... support of Travel + Leisure sales, marketing, and business operations. This role requires an ... This role is hybrid in office Monday, Tuesday and Wednesday, and remote Thursday and Friday. How ...

Paralegal

Portola, CA · On-site +1

... support of Travel + Leisure sales, marketing, and business operations. This role requires an ... This role is hybrid in office Monday, Tuesday and Wednesday, and remote Thursday and Friday. How ...

Technical Support Engineer Remote information

See Portola, CA salary details

$37.9K

$79.8K

$120.7K

How much do technical support engineer remote jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical support engineer remote in Portola, CA is $79,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,600.00 and $99,500.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What cities near Portola, CA are hiring for Technical Support Engineer Remote jobs?

Cities near Portola, CA with the most Technical Support Engineer Remote job openings:

Infographic showing various Technical Support Engineer Remote job openings in Portola, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $79,832 per year, or $38.4 per hour.

Business Analytics Analyst

Wynd Technologies, Inc

Portola, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Business Analytics Analyst will help turn data into actionable insights that support strategic business decisions. In this role, the incumbent will work with data tools, build and maintain reports and dashboards, and collaborate cross-functionally with other departments on a variety of data projects. This is a great opportunity to apply a technical foundation, learn alongside senior analysts, and contribute to scalable data solutions that turn data into measurable impact for the business. This role is hybrid in office Monday, Tuesday and Wednesday, and remote Thursday and Friday.

How You'll Shine:

  • Data Preparation: Clean, transform, and structure raw data from multiple sources to ensure accuracy for downstream analysis. Help ensure data accuracy, integrity and consistency across reporting systems.

  • Reporting & Dashboards: Assist in developing, maintaining and automating recurring reports and dashboards. Build new, user-friendly data visualizations to track key performance metrics.

  • Analysis & Insights: Analyze available data sources to identify issues and trends and help develop targeted recommendations. Perform routine reporting, data profiling, and exploratory modeling to uncover trends and business opportunities. Support development of analytical and predictive models.

  • Collaboration: Partner with internal teams and senior analysts to understand data requirements and deliver actionable findings. Help translate business requirements into analytical solutions and present findings with clear storytelling.

  • Data Quality & Process: Follow standardized reporting processes and support routine data quality checks. Contribute to adopting best-in-class reporting practices.

  • Other duties as assigned.

What You'll Bring:

  • Bachelor's degree in Analytics, Data Science, Statistics, Finance, Information Systems, or a related field.

  • Hands-on exposure to Power BI (or Tableau) to build clear, scannable charts and reports.

  • Proficiency in Python (or R) for data manipulation, scripting, or statistical analysis.

  • Ability to multi-task and manage deadlines

  • Ability to work in a cross-functional team environment

  • Excellent interpersonal, written and oral communication skills

  • Demosntrated foundational knowledge of SQL for querying data (Snowflake a plus) and intermediate to advanced Excel skills.

  • Advanced skills in Excel, PowerPoint and Word is required

  • Excellent analytical skills; ability to extract, manipulate and analyze data to provide strategic and actionable insights

  • Two (2) years of experience in an analytical role.

  • Proven track record in data analysis, business intelligence, or a highly quantitative field.

  • Travel/Hospitality experience a plus, but not required.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.