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Technical Support Engineer Remote Jobs in Rochester, MN

DataAnnotation

SOC Analyst - AI Trainer

Rochester, MN · Remote

$50 - $100/hr

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... Write clear technical explanations and security-relevant code. * Provide feedback that directly ...

Enara Health

Remote Nutrition Specialist

Rochester, MN · On-site +1

$26 - $36/hr

... programmable experiences. Our solutions are disseminated through unified products and services we ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Enara Health

Remote Nutrition Specialist

Rochester, MN · Remote

... programmable experiences. Our solutions are disseminated through unified products and services we ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Enara Health

Remote Nutrition Specialist

Rochester, MN · Remote

$26 - $36/hr

... programmable experiences. Our solutions are disseminated through unified products and services we ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Mayo Clinic

Director - AI Governance Technologies

Rochester, MN · On-site +1

$236K - $248K/yr

Supporting the AI Governance and AI Performance Evaluation functions, this role builds and owns the ... The Director also defines technical requirements (format, transport) for product owners to embed ...

Mayo Clinic

Director - AI Governance Technologies

Rochester, MN · On-site +1

$236K - $248K/yr

Supporting the AI Governance and AI Performance Evaluation functions, this role builds and owns the ... The Director also defines technical requirements (format, transport) for product owners to embed ...

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All JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Rochester, MN

Technical Support Engineer Remote information

See Rochester, MN salary details

$38.1K

$80.3K

$121.5K

How much do technical support engineer remote jobs pay per year?

As of Jun 25, 2026, the average yearly pay for technical support engineer remote in Rochester, MN is $80,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $100,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are popular job titles related to Technical Support Engineer Remote jobs in Rochester, MN? For Technical Support Engineer Remote jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Rochester, MN look for? The top searched job categories for Technical Support Engineer Remote jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Technical Support Engineer Remote jobs? Cities near Rochester, MN with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Rochester, MN as of June 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 37% Physical, 2% Hybrid, and 61% Remote job distribution, with an average salary of $80,336 per year, or $38.6 per hour.
Remote Spanish Bilingual Customer Service

Remote Spanish Bilingual Customer Service

Liveops

Rochester, MN • Remote

$15.75 - $19.75/hr

Contractor

Posted 16 days ago

Job description

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths. 

As an Independent Contractor, you will:
  • Be your own boss
  • Choose when and to whom you provide support services
  • Set your own schedule
  • Provide a distraction-free home office
  • Provide your own home office equipment
  • Handle customer calls, assess needs, and solve problems
Requirements:
  • Strong verbal and written English and Spanish skills
  • At least 1 year of phone-based customer support experience
  • Computer skills, including navigating multiple systems and documenting call notes
  • Ability to sit for long periods
  • Patience and empathy
  • Ability to provide services pursuant to your contract independently
Compensation:
  • Submit invoices and receive payment for completed services pursuant to contract
  • Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
  • ICs are responsible for their own taxes and expenses
Application and Certification Process
To become an Independent Contractor the following are required:
  • Complete an application and pass a background check
  • Sign an Independent Contractor Agreement
  • Complete a W9 form and set up direct deposit
  • Complete program-specific certifications
Background Check Information

The background check requires a non-refundable $35 processing fee paid directly to the background check vendor.  

View our background requirements
Computer requirements:
  • Some clients may require additional security measures and equipment
  • Wired internet connection
  • Android or Apple Phone
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
Review the Liveops basic technology requirements
 
Hours:
  • Choose your own schedule by self-scheduling 30-minute blocks
  • Client hours of operation will vary
Apply now and become part of the Liveops Nation—where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

 
Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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