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Technical Support Engineer Remote Jobs in Rochester, MN

Mayo Clinic

Senior Engineer - Rochester

Rochester, MN · On-site +1

$108K - $162K/yr

Develops engineering and technical documentation. This position is a combination of remote and on-site work; individual must live within a 100 mile driving distance to the Rochester, MN Mayo Clinic ...

Mayo Clinic

Senior AI-ML Engineer

Rochester, MN · On-site +1

$106K - $145K/yr

Providing mentorship, guidance, and technical leadership to junior engineers within the AI ... This position is a combination of remote and on-site work; individual must live within a 100 mile ...

Mayo Clinic

Senior AI-ML Engineer

Rochester, MN · On-site +1

$106K - $145K/yr

Providing mentorship, guidance, and technical leadership to junior engineers within the AI ... This position is a combination of remote and on-site work; individual must live within a 100 mile ...

Mayo Clinic

Senior AI-ML Engineer

Rochester, MN · On-site +1

$106K - $145K/yr

Providing mentorship, guidance, and technical leadership to junior engineers within the AI ... This position is a combination of remote and on-site work; individual must live within a 100 mile ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Rochester, MN

Technical Support Engineer Remote information

See Rochester, MN salary details

$38.1K

$80.3K

$121.5K

How much do technical support engineer remote jobs pay per year?

As of Aug 27, 2026, the average yearly pay for technical support engineer remote in Rochester, MN is $80,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $100,100.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What job categories do people searching Technical Support Engineer Remote jobs in Rochester, MN look for?

The top searched job categories for Technical Support Engineer Remote jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Technical Support Engineer Remote jobs?

Cities near Rochester, MN with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Rochester, MN as of June 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 37% Physical, 2% Hybrid, and 61% Remote job distribution, with an average salary of $80,336 per year, or $38.6 per hour.

Utility Electrical Engineer

Knobelsdorff Enterprises

Goodhue, MN • On-site, Remote

$100K - $140K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 24 days ago

Job description

Company Description
Working at Knobelsdorff
Along with building state-of-the-art projects, we build meaningful careers, lasting opportunities, and teams of dedicated individuals who truly own their work. As a leading turnkey specialty contractor specializing in Automation, Electric, Energy, and Power Services, our team tackles challenging, cutting-edge projects that provide opportunities to build new skills, confidence, and gain valuable hands-on experience in a variety of different industries. We tackle industrial electrical installations, advanced automation systems, and renewable energy solutions.
Since our founding as a family-owned company in 1988, we've grown while staying true to our core values. Starting your career with Knobelsdorff means joining a culture that values your contributions, moves quickly, takes calculated risks, and celebrates team members who step up and own their work.
If you're ready to join a team where your voice matters, your growth is supported, and your impact is celebrated, Knobelsdorff (KE) is the place for you.
Job Description
Purpose
Support the advancement of utility-scale solar and BESS projects through all phases of electrical design by providing technical oversight, coordination, and review of electrical deliverables. Ensure electrical design quality, constructability, code compliance, and alignment with project scope, schedule, cost, customer requirements, and execution objectives.
Responsibilities
  • Lead the progression of electrical design from preliminary design through IFC and construction phases, ensuring deliverables are completed in sequence to support project schedules.
  • Review and validate electrical design outputs, including conductor schedules, equipment specifications and layouts, monitoring and communication systems, grounding, string layouts, voltage drop calculations, and related electrical deliverables.
  • Serve as a Subject Matter Expert (SME) for electrical design and constructability, including DC collection, AC collection, MV systems, equipment selection, grounding, monitoring, communications, and electrical code compliance.
  • Provide technical guidance to internal teams, external engineering partners, vendors, and subcontractors.
  • Collaborate with Engineering, Preconstruction, Estimating, Procurement, and Operations teams to align electrical design with project execution, procurement strategy, installation sequencing, and cost expectations.
  • Conduct structured electrical design reviews at key milestones, including 30%, 90%, IFC, and construction-phase revisions.
  • Identify risks, gaps, and inconsistencies in electrical design packages and drive resolution with internal and external stakeholders.
  • Evaluate electrical design decisions for constructability, installation efficiency, equipment availability, code compliance, customer requirements, and cost impacts.
  • Interface with customers, developers, AHJs, external engineering firms, regulatory agencies, vendors, and subcontractors to align on electrical design approach, technical requirements, and compliance expectations.
  • Support permitting and regulatory coordination by ensuring electrical designs comply with NEC requirements, customer specifications, jurisdictional requirements, and applicable standards.
  • Provide technical support during construction, including review of field issues, design clarifications, RFI responses, change impacts, and resolution of electrical installation or constructability concerns.
  • Manage and maintain project electrical files, drawings, documents, records, and design information in company systems.
  • Support continuous improvement of electrical design processes, review standards, templates, and lessons learned to improve consistency, quality, and execution across utility-scale projects.
  • Balance multiple complex projects and design priorities while maintaining a high level of accuracy, accountability, and execution.
  • Travel to project sites as needed to review existing conditions, support design coordination, assist with field issue resolution, and validate electrical systems or installation requirements.

Qualifications
Qualifications
You're someone who shows up ready to work hard, learn fast, and contribute to a team that takes pride in doing things right. Successful candidates typically bring:
  • Bachelor's degree in Electrical Engineering, or equivalent education/experience
  • 1-2 years of experience in solar or power systems design
  • Working knowledge of NEC and renewable energy standards
  • Proficiency with AutoCAD, Bluebeam, PVCase, and Microsoft Office
  • Strong communication and organizational skills
  • Valid driver's license and clean driving history
  • Ability to pass a pre-employment drug screen and background check

Additional Information
Pay Range
We believe in paying for the value you bring to the team, and we aim to be competitive in every market we hire in.
Pay Range: $100,000-$140,000 per year + bonus potential.
Total Rewards Statement
As a full-time employee at Knobelsdorff, you'll have access to a comprehensive benefits package designed to support your health, wellbeing, and future.
  • 100% employer-paid health and dental coverage for employees
  • HSA contributions to support your medical expenses
  • Company-paid life insurance and disability coverage
  • 401(k) with competitive company match
  • Performance-based incentives
  • Paid weekly with competitive wages
  • PTO, six paid holidays, and education reimbursement
  • Exclusive employee discounts through Working Advantage

We believe your work should be rewarded with more than just a paycheck. At KE, we invest in your total wellbeing.
Physical Requirements
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be provided for individuals with disabilities.
  • Must be able to sit, stand, kneel, stoop, and walk for long periods
  • Must be capable of working in hot, cold, or wet conditions
  • Must be physically capable of lifting and carrying up to 80 lbs.
  • Must be physically capable of digging and back-filling trenches

Accessibility: If you need accommodations as part of the employment process, please contact Knobelsdorff Human Resources at 651-923-4970 or email HR@KEway.com.
Equal Opportunity Employer (EEO)
Knobelsdorff (KE) is an EEO to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, citizenship, veteran status, or any other protected characteristic under applicable federal, state, or local law.
Applicants have rights under Federal Employment Laws:
  • EEO is the Law (English/Spanish)

KE participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. For more information about E-Verify, please review the E-Verify Participation and Right to Work posters.
If you need accommodation during the hiring process, let us know and we'll work with you.
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