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Technical Support Engineer Remote Jobs in Rochester, MN

Senior Data Engineer

Rochester, MN · On-site +1

$103K - $140K/yr

You will build and operate enterprise data Lakehouse platforms that support large-scale analytics ... This is a full time remote position within the United States. Mayo Clinic will not sponsor or ...

Understand and consider both the business and the technical needs of all customers with the goal of ... Apply systems engineering methodologies and discipline throughout the project lifecycle. * Perform ...

Senior Data Engineer

Rochester, MN · On-site +1

$107K - $146K/yr

... remote, team-oriented environment are also necessary. Develops and deploys data pipelines, integrations and transformations to support analytics and machine learning applications and solutions as ...

Senior Data Engineer

Rochester, MN · On-site +1

$103K - $140K/yr

... remote, team-oriented environment are also necessary. Develops and deploys data pipelines, integrations and transformations to support analytics and machine learning applications and solutions as ...

As a Senior Software Engineer for AI Platform Engineering, you will bridge the gap between high ... Build multi-tenant platform capabilities that support seamless agent and model execution across ...

New

Principal Data Engineer - AI Program

Rochester, MN · On-site +1

$116K - $139K/yr

Candidate will provide technical leadership in architecting scalable, cost-efficient data solutions ... This is a full-time remote position within the United States. Mayo Clinic will not sponsor or ...

Remote Exercise Specialist

Rochester, MN · On-site +1

$22 - $31/hr

Educate clients on evidence based exercise programming. * Adaptable to a wide range of clients of ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Educate clients on evidence based exercise programming. * Adaptable to a wide range of clients of ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Educate clients on evidence based exercise programming. * Adaptable to a wide range of clients of ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

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Technical Support Engineer Remote information

See Rochester, MN salary details

$38.1K

$80.3K

$121.5K

How much do technical support engineer remote jobs pay per year?

As of Jul 16, 2026, the average yearly pay for technical support engineer remote in Rochester, MN is $80,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $100,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
What are popular job titles related to Technical Support Engineer Remote jobs in Rochester, MN? For Technical Support Engineer Remote jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Rochester, MN look for? The top searched job categories for Technical Support Engineer Remote jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Technical Support Engineer Remote jobs? Cities near Rochester, MN with the most Technical Support Engineer Remote job openings:
Civil Engineering Technician - Mission Critical (REMOTE)

Civil Engineering Technician - Mission Critical (REMOTE)

Stantec

Rochester, MN • On-site, Remote

$21.50 - $29.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Stantec rating

8.5

Company rating: 8.5 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

80th of 369 rated engineering


Job description

Strong communities don't just happen. They're thoughtfully planned and future-ready. We bring life to urban downtowns, suburban hubs, small towns, and rural areas through master-planned communities, mixed-use developments, parks, and recreation facilities. The result: vibrant economic centers, resilient neighborhoods, and welcoming places that feel like home.
If you're passionate about empowering communities, join us to discover a career with endless opportunities to make communities more equitable, resilient, and livable.
Your Opportunity
Stantec is seeking experienced Civil Engineering Technologist or Technician focusing on Mission Critical Data Center projects within our Community Development Group. Within this team, you will have the opportunity to work on Data Center projects of various sizes across the country. The Mission Critical space requires a very proactive, responsive, and efficient design team with projects serving Fortune 10 companies who are making headlines with transformational projects. For the right candidate, there is the potential for this to be a remote work position.
The engineers on this team are a core design group dedicated to serving Data Center clients and similar major commercial programs. The projects they work on require a variety and diverse set of skills to assist our clients with site due diligence, design, entitlement approvals, permitting, and construction. Within this team you will be exposed to different design requirements across multiple geographic regions as well as different Mission Critical and commercial projects of various sizes and operational needs.
This position involves working collaboratively within the Mission Critical core design team, project partners, and various different services in the development of private civil site designs; construction plans and specifications; preparing reports, studies, and construction contract documents; computing quantities and preparing opinions of cost; performing field observations and assisting in the coordination and management of construction activities.
Your Key Responsibilities
  • Support engineering projects working directly with engineers, project managers, and design team members
  • Deliver high quality drafting of engineering drawings and exhibits
  • Assist with maintaining and further developing drafting standards, mentoring staff, and implement industry leaching technology with respect to CADD and design software
  • Draft plans for civil and related discipline design projects utilizing AutoDesk Civil 3D.
  • Perform site grading analysis and calculations utilizing Autodesk Civil 3D; prepare street and utility plan and profiles, project details, and quantity take offs.
  • Work independently and collaboratively to complete project timelines and requirements
  • Assist civil engineers with site design, utility design, grading, and overall plan production.
  • Manages deadlines and prioritizes assignments; able to work on multiple projects as schedules dictate
  • Assists with the development of a design through sketches, electronic models, diagrams, and other visual formats.
  • Utilizes technologies in development of three-dimensional models of civil systems.
  • Coordinates with other disciplines to ensure compatibility with the design intent.

Your Capabilities and Credentials
  • Proven knowledge and skills of AutoCAD Civil 3D, Microsoft Word, Excel, and Outlook
  • Be proactive, solution-oriented, and work well within a cooperative team environment.
  • Ability to be flexible and react accordingly to dynamic project needs on tight timelines and fast paced schedules.
  • Ability to perform duties with virtual coordination as the team is officed across various geographic regions.
  • Understanding of civil engineering concepts (i.e. site layout, grading, utility design, etc.) and ability to effectively communicate ideas to others.
  • Ability and desire to train in civil site design needs and concepts and grow your skillset to assist the team in project delivery.
  • Effective communication skills, both verbal and written, and ability to interact with project teams.
  • Ability to solve problems using sound professional judgment, creativity, and innovation.
  • Takes initiative on tasks and in coordinating with other members of the project team, obtaining and sharing necessary information.
  • Ability to interpret sketches, drawings, and other similar material
  • Ability to multi-task, prioritize, and take direction.
  • Attention to detail to recognize discrepancies
  • Must have and maintain a valid driver's license and clean driving record

Education and Experience
  • Minimum of 3+ years of drafting experience on civil engineering and/or related projects
  • Technical degree/diploma/certificate or equivalent in related field is preferred, but not required if the candidate can demonstrate sufficient experience and skillset

Position will primarily be in an office setting. Typical office environment working with computers and remaining sedentary for the majority of the day.
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
About Stantec
Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what's previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what's possible.
Pay Range:
• Locations in MN, OH, VT, & Various CA, NY Areas-$57,200.00 - $80,100.00 Annually
• Locations in CO, HI, IL, MD & Various CA, NJ Areas-$62,900.00 - $88,100.00 Annually
Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.
Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular full-time and part-time employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).
Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.
The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements
Primary Location: United States | MN | Minneapolis
Other Locations: United States | MN | Rochester
Organization: 1903 CommDev-US North Central-Minneapolis MN
Employee Status: Regular
Business Justification: New Position
Travel: No
Schedule: Full time
Job Posting: 16/04/2026 02:04:59
Req ID: 1005431
#additional
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. At Stantec we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process then please inform a member of our Talent Acquisition team.

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