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Technical Support Engineer Remote Jobs in Savage, MN

Director, Technical Support

Minneapolis, MN ยท Remote

$125K - $135K/yr

Drive cross-departmental collaboration, working closely with Product, Engineering, and Customer ... Hiring manager interview (45 min, remote or onsite) * Hiring manager interview and live technical ...

The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Collaborate with engineering, field service, sales, and product teams to resolve complex technical ...

Strong presentation and communication skills, with the ability to clearly convey complex technical ... Remote + Onsite Additional pay: * Bonus pay Benefits: * 401(k) matching * Dental insurance * Health ...

The Replay Technical Support Specialist is responsible for supporting, integrating and maintaining ... Responsibilities will include replay operations at assigned conferences, on-site and remote phone ...

Summer 2027 Technical Support Internship

Minneapolis, MN ยท On-site +1

$15.75 - $20/hr

Help with and track IT assets Main Office & Remote Technical Support and Corporate Desktop Support: * Support new employee onboarding and offboarding IT needs * Provide end-user desktop support and ...

Field Application Engineer '27

Minnetonka, MN ยท On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Data Engineer

Minneapolis, MN ยท Remote

$117K - $140K/yr

Minneapolis, MN(Remote) AI Dojo Databricks SRE/Support Engineer As Databricks SRE and Support Engineer, you will work on operations related to AI Dojo (AI/ML upskilling program developed by Optum/UHG ...

Product Specialist - Telematics

Burnsville, MN ยท On-site +1

$60K - $80K/yr

Provide training and technical support: Deliver training and ongoing support for telematics platforms, remote diagnostics, remote programming, remote monitoring, and other connected support solutions.

Product Specialist - Telematics

Osseo, MN ยท On-site +1

$60K - $80K/yr

Provide training and technical support: Deliver training and ongoing support for telematics platforms, remote diagnostics, remote programming, remote monitoring, and other connected support solutions.

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Technical Support Engineer Remote information

See Savage, MN salary details

$40K

$84.3K

$127.5K

How much do technical support engineer remote jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technical support engineer remote in Savage, MN is $84,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $105,100.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What cities near Savage, MN are hiring for Technical Support Engineer Remote jobs?

Cities near Savage, MN with the most Technical Support Engineer Remote job openings:

Infographic showing various Technical Support Engineer Remote job openings in Savage, MN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $84,303 per year, or $40.5 per hour.

High-Reliability Microelectronics Applications Engineer (remote)

Chelsea Search Group

Minneapolis, MN โ€ข On-site, Remote

Full-time

Medical, Dental, Retirement, PTO

Posted 19 days ago


Job description

High-Reliability Microelectronics Applications Engineer (remote)
Position Summary
Seeking a Senior Applications Engineer with deep technical expertise in IC design and characterization with strong technical communication skills to support customer engagements and develop comprehensive product documentation. The ideal candidate will serve as a critical technical bridge between our design teams, customers, and business development organizations.
Key Responsibilities
• Product Documentation & Technical Content
- Create detailed technical specifications, characterization data, and application guidelines
- Develop and maintain comprehensive product datasheets for ASIC and standard product offerings
- Document electrical characteristics, timing diagrams, functional descriptions, and package information
- Ensure all technical documentation meets industry standards and customer requirements
- Produce application notes, design guides, and reference designs that enable customer success
• Customer Technical Support
- Conduct design reviews and offer guidance on IC integration and system-level implementation
- Deliver technical presentations and training to customers and field application engineers
- Provide pre-sales and post-sales technical support to customers and internal teams
- Troubleshoot customer design issues and recommend solutions
• Product Characterization & Validation
- Analyze silicon measurement data and validate performance against specifications
- Define and execute IC characterization test plans across process, voltage, and temperature corners
- Support failure analysis and root cause investigation activities
- Work with design and test engineering teams to optimize product performance
• Cross-Functional Collaboration
- Collaborate with product marketing to define product positioning and competitive advantages
- Contribute to new product definition based on customer feedback and market requirements
-  Interface with IC design teams to understand product features, limitations, and optimal use cases
- Support sales teams with technical expertise during customer engagements
Required Qualifications
• 5+ years of experience in IC applications engineering, design engineering, or related technical role
• Bachelor of Science in Electrical Engineering, Computer Engineering, or related field (MS preferred)
• Proven track record of developing technical datasheets and application documentation
Technical Skills
• Ability to translate complex technical concepts into customer-facing content
• Exceptional technical writing skills with ability to create clear, accurate, and comprehensive documentation
• Experience with documentation tools and version control systems
• Experience with lab equipment (oscilloscopes, logic analyzers, signal generators, etc.)
• Experience with semiconductor device physics, CMOS technology, and circuit operation
• Familiarity with industry-standard communication interfaces (PCIe, Ethernet, DDR, SerDes, etc.)
• Knowledge of IC packaging, thermal management, and power delivery considerations
• Proficiency in interpreting and analyzing electrical test data and characterization results
• Strong presentation skills for both technical and business audiences
• Strong understanding of digital and/or analog IC design principles
Preferred Qualifications
• Background in system-level design or board-level integration
• Experience supporting government or military programs
• Experience with high-reliability or radiation-hardened IC technologies
• Familiarity with ITAR regulations and defense/aerospace industry requirements
• Knowledge of EDA tools and design flows (Synopsys, Cadence, or Mentor)
• Understanding of ASIC development processes and foundry technologies (GlobalFoundries, Intel, TSMC)
Work Environment
• Collaboration with cross-functional teams across engineering, marketing, and sales
• May require occasional travel to customer sites or industry conferences (10-20%)
• Office-based position with occasional lab work for IC characterization and testing
• Potential for customer-facing activities requiring professional presentation skills
Security Requirements
• Ability to obtain and maintain security clearance may be required for certain programs
• U.S. citizenship required due to ITAR restrictions on technical data
Full-time + Benefits (Health and Dental Insurance, 401K Plan with Profit Sharing, Paid Time Off (PTO), Stock Option Plan)