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Technical Support Engineer Remote Jobs in Savage, MN

Keenfinity

Intercom System Engineer

Burnsville, MN · On-site +1

$115K - $145K/yr

This is a remote position with 50% travel. The Intercom System Engineer creates specific Intercom ... They also provides technical support for regional customers. * Translating end-user requirements ...

Keenfinity

Intercom System Engineer

Burnsville, MN · On-site +1

$115K - $145K/yr

This is a remote position with 50% travel. The Intercom System Engineer creates specific Intercom ... They also provides technical support for regional customers. * Translating end-user requirements ...

Keenfinity

Intercom System Engineer

Burnsville, MN · On-site +1

This is a remote position with 50% travel. The Intercom System Engineer creates specific Intercom ... They also provides technical support for regional customers. * Translating end-user requirements ...

Ascent Placement Partners

Be Seen First

Remote Software Engineer - Technical Advisor

Minneapolis, MN · Remote

$150/hr

Remote Software Engineer - Technical Advisor $150.00 USD/hour | 100% Remote (USA Only) | Mostly ... This mostly asynchronous role may be supported from anywhere in the USA - only . Role Details: Job ...

System One

IVVO / FLISR engineer

Minneapolis, MN · Remote

Hybrid - onsite and remote Responsibilities * Deploy and manage automated field devices such as ... Support bid/evaluation processes, including proposal evaluations and technical recommendations.

System One

IVVO / FLISR engineer

Minneapolis, MN · Remote

Hybrid - onsite and remote Responsibilities * Deploy and manage automated field devices such as ... Support bid/evaluation processes, including proposal evaluations and technical recommendations.

System One

IVVO / FLISR engineer

Minneapolis, MN · Remote

Hybrid - onsite and remote Responsibilities * Deploy and manage automated field devices such as ... Support bid/evaluation processes, including proposal evaluations and technical recommendations.

System One

IVVO / FLISR engineer

Minneapolis, MN · Remote

Hybrid - onsite and remote Responsibilities * Deploy and manage automated field devices such as ... Support bid/evaluation processes, including proposal evaluations and technical recommendations.

System One

IVVO / FLISR engineer

Minneapolis, MN · Remote

Hybrid - onsite and remote Responsibilities * Deploy and manage automated field devices such as ... Support bid/evaluation processes, including proposal evaluations and technical recommendations.

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Savage, MN

Technical Support Engineer Remote information

See Savage, MN salary details

$40K

$84.3K

$127.5K

How much do technical support engineer remote jobs pay per year?

As of Sep 6, 2026, the average yearly pay for technical support engineer remote in Savage, MN is $84,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $105,100.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What cities near Savage, MN are hiring for Technical Support Engineer Remote jobs?

Cities near Savage, MN with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Savage, MN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $84,303 per year, or $40.5 per hour.

Embedded Software Engineer (Remote)

SmartThings

Minneapolis, MN • Remote

$137K - $180K/yr

Full-time

Re-posted 28 days ago

Job description

Description
Did your things make you go "wow" today? We're dedicated to improving lives by making the everyday objects around us more useful, and with our open platform the opportunities are endless. We believe that the Internet of Things should be accessible to everyone, and we strive to create easy-to-use, secure, and, above all, intelligent devices that take your home to the next level. Our fun, creative, supportive team needs your help to make things that are a little more connected -- and a lot smarter.

We’re looking for an Embedded Software Engineer who’ll be responsible for the development of software for the adoption and integration of smart home networking technologies for the SmartThings Hub platform.

You’ll be part of the SmartThings Edge Device team responsible for the integration of smart home and networking protocols such as Matter, Thread, Zigbee, and Z-Wave with the SmartThings ecosystem as well as designing and building innovative features for smart homes.

You will be part of the team focused on adopting, developing, and supporting Thread, Zigbee, and Z-Wave within the SmartThings Hub Platform. You will be involved in the full software development lifecycle from proof-of-concept to shipping products on a project of enormous scale and potential. The majority of the development work will be application and test code in C/C++/Rust, but there will be opportunities to work on frameworks that span cloud and mobile. You will debug and fix issues discovered internally, reported by external beta testers and regular users.

This is a great opportunity to be part of the exciting smart home industry while working with a group of highly talented and quality-focused engineers. 

Key Responsibilities
  • Design, develop and debug application code in C/C++/Rust
  • Participate in technical discussions across engineering and product
  • Participate in cross-functional design discussions and code reviews

Skills Knowledge and Expertise
  • Bachelor’s degree in Electrical / Computer Engineering or Computer Science or similar experience
  • Experience using C/C++ and/or other Object Oriented programming languages
  • Willingness to learn Rust
  • Exposure or knowledge of source control such as Git.
  • Strong interpersonal communication skills and ability to work well in a diverse, team-focused environment

Preferred Qualifications
  • Passionate about gadgets, IoT, and smart devices
  • Experience with modern IP networking
  • Basic understanding of Mesh networking technologies like WiFi, BLE, ZigBee, Thread, Z-Wave.
  • Experience at writing embedded C/C++/Rust and familiarity with an embedded Linux Environment