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Remote It Support Jobs in Rochester, MN (NOW HIRING)

Preferred Qualifications: • Prior payroll processing experience. • Experience supporting remote ... Disclaimer The information contained in this job posting, including but not limited to role ...

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Licensing support with upfront coverage of costs * Technology package provided Our history ...

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Licensing support with upfront coverage of costs * Technology package provided Our history ...

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Licensing support with upfront coverage of costs * Technology package provided Our history ...

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Remote It Support information

See Rochester, MN salary details

$14

$25

$37

How much do remote it support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote it support in Rochester, MN is $25.48, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $28.85 per hour, depending on experience, location, and employer.

Can you do IT support remotely?

Remote IT support is common and involves providing technical assistance to users via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How can I make $1000 a week working from home?

Remote IT support professionals can earn $1000 or more per week by providing technical assistance to clients, often through freelance platforms or direct contracts. Building specialized skills, obtaining certifications like CompTIA A+ or Network+, and offering services such as troubleshooting, remote system management, or cybersecurity can help increase earning potential. Consistent work, good client relationships, and efficient use of remote tools are key to reaching this income level.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more per week by providing specialized technical assistance, often through freelance platforms or direct contracts. Increasing income may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and working multiple clients or shifts to maximize billable hours.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What jobs make 5000 a week without a degree?

Remote IT support roles typically do not pay $5,000 a week without specialized skills or certifications; however, high-level freelance IT consultants or cybersecurity specialists with extensive experience can reach such earnings. These positions often require advanced technical knowledge, certifications like CompTIA or Cisco, and a strong professional network. Most entry-level or standard support roles pay less and do not meet this income level without additional expertise or business development.
What are the most commonly searched types of It Support jobs in Rochester, MN? The most popular types of It Support jobs in Rochester, MN are:
What are popular job titles related to Remote It Support jobs in Rochester, MN? For Remote It Support jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Rochester, MN look for? The top searched job categories for Remote It Support jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote It Support jobs? Cities near Rochester, MN with the most Remote It Support job openings:
Infographic showing various Remote It Support job openings in Rochester, MN as of June 2026, with employment types broken down into 69% Full Time, 6% Part Time, and 25% Contract. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $53,003 per year, or $25.5 per hour.
Senior IT EPIC Radar Dashboard Application Analyst

Senior IT EPIC Radar Dashboard Application Analyst

Da Vinci Software

Rochester, MN • Remote

Full-time

Posted 8 days ago


Job description

Summary
Our client is seeking a Senior Epic Radar Dashboards Application Analysts to support a Project. 
Responsibilities:
  • Independently manages multiple large-scale IT internal business projects or single department-scale projects from inception to close including resource management risk identification and mitigation quality assurance and change control.
  • Must have broad knowledge of IT systems and interrelated technical processes in order to make necessary decisions regarding hardware software or technology agreements.
  • May serve as subject matter expert for requirements gathering for industry proposals on behalf of client.
  • Routinely interfaces with department committees and executive leadership and provides IT performance reports with strategic recommendations.
  • May serve as liaison for industry partnerships or as a representative for client in national industry events.
  • Ensures communication between and among business proponents stakeholders and IT Leadership regarding assignments.
  • Leads or contributes to the improvement of established guidelines tools templates and methodologies.
  • Demonstrates effective group facilitation team building and conflict resolution skills.
  • Develops proposals and business plans that ensure quality IT solutions and delivery.

Requirements
  • Prior experience working with Epic or supporting Epic reporting projects is highly preferred 
  • Experience with Epic data structures and reporting tools, including Radar Dashboards, Reporting Workbench, and Slicer Dicer
  • Strong SQL skills with the ability to validate and recreate logic from existing reports
  • Familiarity with healthcare data workflows and common clinical or operational metrics
  • Strong analytic skills including data validation, documentation, and quality review
  • Comfort working with cross functional teams to clarify requirements, validate output, and troubleshoot data issues 
  • Pro Desk API
 
Education
  • Bachelor’s degree with five (5) years technology or business administration experience.
  • Certifications Required:
  • Cogito Fundamentals (COG170)
  • Cogito Tools Admin (COG200)
  • Also, any of the database certifications would be helpful: CDW110 - Caboodle Data Model CLR110 
  • Clarity Data Model COG240 -
  • Clinical Data Model COG413i -
  • Beaker Data Model
Additional Info:
  • 100% Remote
  • W2 Candidates Only

Da Vinci Software logo

About Da Vinci Software

Sourced by ZipRecruiter

Who We Are We are a software company that strives to build sustainable relationships through the delivery of innovative solutions. Agile software development is at the heart of 'how we work' which allows us to bring people together for strong collaboration and problem solving. What We Do We provide enterprise-level agile coaching and development services. The Da Vinci Agile Coaching model is built on four pillars that ensure successful adoption and scale across an organization. The enterprise framework we have built supports this foundation through recognition of, and integration with, legacy processes. We passionately believe 'how we work' is the intangible our developers demonstrate for our clients every day. Our high-performing team members provide leadership and chemistry on your teams. We provide architects, developers and testers that enjoy accountability, team success and delivering meaningful products.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Burnsville, MN, US

Year founded

2008

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