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Technical Support Engineer Remote Jobs in Nebraska

Motorola

$59.75 - $78.50/hr

Advanced Technical Support & Optimization * Serve as the premier technical expert for post ... Remote & Onsite support * Provide expert onsite support (50-75% travel required) for deployment ...

Cypress HCM

Product Quality Evaluator

Omaha, NE · On-site +1

$49.21 - $61.78/hr

This role offers both hybrid and remote work options. This means you can work from home and commute ... Test Engineering, or Technical Support. * 1+ year JIRA knowledge Preferred Qualifications

gWorks

Lead Software Engineer

Omaha, NE · On-site +1

$150K - $180K/yr

Technical Leadership: Drive technical execution on strategic projects, contributing to the ... Remote? You'll be fully supported to work from anywhere in the U.S. We prioritize connected ...

MasTec Industrial

Engineer, E&I

Omaha, NE · On-site +1

$140K - $180K/yr

Monitor, support and administer technical subcontractors * Review engineering deliverables for ... Remote Appcast (For Export): #appred

MasTec Industrial

Engineer, E&I

Lincoln, NE · On-site +1

$140K - $180K/yr

Monitor, support and administer technical subcontractors * Review engineering deliverables for ... Remote Appcast (For Export): #appred

Buildertrend

Senior Software Engineer

Omaha, NE · On-site +1

$130K - $200K/yr

Omaha, NE - Hybrid or United States - Remote We're always looking for great software engineers who ... knowledge, supporting teammates, and helping raise technical standards. We are giving you:

Buildertrend

Senior Software Engineer

Omaha, NE · On-site +1

$130K - $200K/yr

Omaha, NE - Hybrid or United States - Remote We're always looking for great software engineers who ... knowledge, supporting teammates, and helping raise technical standards. We are giving you:

Nebraska Medicine

Sr Integration Engineer

Omaha, NE · On-site +1

$99K - $133K/yr

You'll serve as a technical leader and trusted advisor, collaborating across clinical, business ... Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson ...

Conagra Brands

Principal Engineer - Packaging

Omaha, NE · Remote

$109K - $159K/yr

Provide technical and economic feasibility analysis to support business initiatives that deliver ... Willingness to travel up to 50 percent to support plant operations #LI-Remote #LI-PM2 #LI-MSL ...

New

CRB

Electrical Engineer IV

Omaha, NE · Remote

... Quality Support * Provide technical leadership during construction, including RFI responses ... Remote CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal ...

CRB

Electrical Engineer IV

Omaha, NE · Remote

... Quality Support * Provide technical leadership during construction, including RFI responses ... Remote CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal ...

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All JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Nebraska

Technical Support Engineer Remote information

See Nebraska salary details

$35.8K

$75.4K

$113.9K

How much do technical support engineer remote jobs pay per year?

As of Jun 27, 2026, the average yearly pay for technical support engineer remote in Nebraska is $75,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $93,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What job categories do people searching Technical Support Engineer Remote jobs in Nebraska look for? The top searched job categories for Technical Support Engineer Remote jobs in Nebraska are:
What cities in Nebraska are hiring for Technical Support Engineer Remote jobs? Cities in Nebraska with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Sr. Geotechnical Engineer | Omaha, NE (Part-Time, Remote, and Contract Considered)

Sr. Geotechnical Engineer | Omaha, NE (Part-Time, Remote, and Contract Considered)

Supportworks, Inc.

Papillion, NE • On-site, Remote

Full-time

Posted 19 days ago

Job description

Sr. Geotechnical Engineer
🎉 Includes a $5,000 Hiring Bonus!
💻 Remote, Hybrid or On-Site
Are you ready to be part of a team that's revolutionizing an entire industry? At Supportworks, we don't just create high-quality, proprietary products, we build innovative solutions that redefine what's possible.
We're seeking a Senior Geotechnical Engineer with expertise in Geotechnical Engineering to join our mission-driven team. In this pivotal role, you'll act as the bridge between our cutting-edge products and the contractors who rely on them. By understanding our customers' evolving needs, you'll help deliver tailored solutions that drive their success, as well as our own.
We are open to both full or part-time employment and contract-based arrangements depending on candidate experience, availability, and business needs.
Location 📍:
This part-time role is headquartered in Omaha, NE, though we are open to remote candidates located within the continental U.S. (ideally within the Central Time Zone). Occasional travel to Omaha, customer sites, trade events, or testing locations may be required for collaboration, field support, and training activities.
Hiring Bonus 💰:
Candidates awarded this role will be eligible for a one-time $5,000 hiring bonus, in recognition of the expertise and leadership they bring to our engineering team. This bonus will be subject to the terms outlined in the offer letter and will be paid upon successfully completing the onboarding process.
Who We Are
Supportworks is more than a company, we're a family of brands dedicated to transforming the contractor industry:
  • Foundation Supportworks: A leader in foundation and concrete repair products, empowering a network of contractors across North America.
  • SolutionView: A software innovator creating digital tools that redefine the contractor-homeowner experience.

When you join Supportworks, you become part of a team committed to making a real difference, both for our customers and the industries we serve.
Qualifications
As a Sr. Geotechnical Engineer, you will:
Be the Go-To Technical Expert
  • Work closely with Supportworks customers to analyze project needs, problem solve and design/recommend tailored solutions.
  • Consult with design engineers, architects, and contractors to ensure job requirements are met with precision.
  • Promote the use of Supportworks products, providing guidance and support to our customer network.

Educate & Train Stakeholders
  • Develop technical documents, specifications, case studies, training materials, and more.
  • Share your expertise through webinars and in-person presentations for design professionals and customers.
  • Assist with training our network of installing contractors on how to be successful on commercial projects, including bidding, equipment needs, understanding contracts, etc.
  • Travel to trade shows and industry events to represent and spread awareness about Supportworks products and engineering methodologies.

Drive Product Innovation & Compliance
  • Collaborate with third-party agencies to secure and maintain product evaluation reports.
  • Work with vendors and testing labs on product sampling, documentation and validation.
  • Manage renewals and ensure compliance with industry standards.

Education and Experience
We're looking for someone who's both innovative and has the necessary technical expertise.
  • BS in Engineering (Geotechnical or Civil preferred) and 10+ years of relevant experience.
  • Possession of a Professional Engineer (P.E.) license is required.
  • Proficiency in design software.
  • Familiarity with commercial and residential construction codes.
  • Extensive knowledge of soil mechanics, deep foundation design and residential/commercial construction.
  • Strong communication skills and ability to communicate complicated subject matter to internal stakeholders and customers in a meaningful way.
  • A collaborative mindset and a knack for managing projects effectively.
  • Ability and willingness to travel occasionally across the U.S. and Canada.

Contract-Based Candidate Consideration
While this opportunity is primarily structured as a part-time direct hire position, Supportworks may also consider contract-based arrangements for highly qualified candidates with specialized expertise or consulting backgrounds.
Ideal Contract Candidates May Have:
  • Extensive independent geotechnical engineering consulting experience
  • Strong project autonomy and the ability to operate with minimal oversight
  • Experience working in client-facing consulting or technical advisory roles
  • The ability to quickly integrate into active projects and provide immediate technical value
  • Availability for flexible, project-based, or part-time engagement structures

Preferred Additional Qualifications for Contract Candidates:
  • Ownership of a consulting practice or LLC
  • Professional liability insurance
  • Prior experience supporting multiple concurrent engineering clients or project

Why Supportworks?
At Supportworks, you won't just be another engineer, you'll be a part of a dynamic team that values creativity, innovation, and impact. We believe in fostering a collaborative, supportive work environment where your ideas can thrive, and your contributions will directly shape our industry.
Supportworks is proud to be an Equal Opportunity Employer (EOE).

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