ZipRecruiter

Log In

2

Technical Support Engineer Remote Jobs in Maryland

Moore

Lead Agentic AI Engineer - Remote US

Lanham, MD · Remote

$165K - $175K/yr

We're looking for a Lead Agentic AI Engineer to own the technical core of this platform. This isn't ... How We'll Support You: * Jointhe largest marketing and fundraising company in North America serving ...

Motorola

$75K - $95K/yr

Provides technical support to field engineers, technicians, and product support personnel who are ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...

Harris

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes.

Abbott

Manager Technical Affairs

California, MD · On-site +1

... remote (near an Abbott office) in the Abbott Diagnostics Division. Our diagnostic solutions are ... As Manager, Technical Affairs , you will provide technical leadership and customer support for ...

Abbott

Manager Technical Affairs

California, MD · On-site +1

... remote (near an Abbott office) in the Abbott Diagnostics Division. Our diagnostic solutions are ... As Manager, Technical Affairs , you will provide technical leadership and customer support for ...

previous pagenext page

Showing results 21-40

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Maryland

Technical Support Engineer Remote information

See Maryland salary details

$36.4K

$76.7K

$116K

How much do technical support engineer remote jobs pay per year?

As of Aug 18, 2026, the average yearly pay for technical support engineer remote in Maryland is $76,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $95,600.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What are the most commonly searched types of Technical Support Engineer jobs in Maryland?

The most popular types of Technical Support Engineer jobs in Maryland are:

What are popular job titles related to Technical Support Engineer Remote jobs in Maryland?

For Technical Support Engineer Remote jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer Remote jobs in Maryland look for?

The top searched job categories for Technical Support Engineer Remote jobs in Maryland are:

What cities in Maryland are hiring for Technical Support Engineer Remote jobs?

Cities in Maryland with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $76,704 per year, or $36.9 per hour.

Operational Technology (OT) Engineer (REMOTE)

McCormick & Company

Hunt Valley, MD • On-site, Remote

$87K - $153K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

McCormick & Company rating

8.2

Company rating: 8.2 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

72nd of 439 rated food and drinks producers

Job description

You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we're only getting started. At McCormick, we're always looking for new people to bring their unique flavor to our team.
McCormick employees - all 14,000 of us across the world - are what makes this company a great place to work.
We are looking to hire an OT Engineerimmediately in Remote Capacity in the US
What We Bring To The Table:
The best people deserve the best rewards. In addition to the benefits you'd expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:
• Competitive compensation
• Career growth opportunities
• Flexibility and Support for Diverse Life Stages and Choices
• Wellbeing programs including
Position Overview
The Operational Technology (OT) Engineer is a core member of the OT Product Line team, responsible for designing, implementing, standardizing, and supporting resilient manufacturing technology platforms across global plants.
Working within a product-based operating model, this role partners closely with the Product Manager, Product Owner, Architects, Cybersecurity, Infrastructure, and Plant Operations teams to deliver secure, scalable, and high-availability OT solutions that improve uptime, safety, and operational performance.
This role extends beyond a project-based controls function, encompassing full lifecycle accountability-from architecture and deployment to ongoing support, optimization, and continuous improvement.
Key Responsibilities
  • Leads the design and deployment of standardized OT solutions, including PLC, HMI, and SCADA systems, while supporting MES integration and plant-level data frameworks. Participates in commissioning, cutover, and hypercare activities, and contributes to the development of global deployment playbooks.
  • Drives standardization and lifecycle management of industrial automation platforms (e.g., Siemens, Rockwell Automation, Schneider Electric), ensuring consistent configuration baselines and version control. Supports structured patching and upgrade cycles while reducing technical debt across legacy plant environments.
  • Contributes to continuous improvement by providing technical input to product backlogs, identifying automation opportunities to enhance performance and reduce costs, and recommending architecture improvements based on plant feedback. Also supports pilot initiatives under Transform funding, including areas such as predictive maintenance.
  • Focuses on improving reliability and resilience by implementing high-availability and failover designs for critical systems, and supporting backup and disaster recovery strategies for PLC configurations, SCADA servers, and historian systems. Contributes to initiatives aimed at reducing mean time to repair (MTTR) and partners with Site Reliability Engineers to enhance observability and alerting capabilities.
  • Maintain continuous personal learning and development to remain technological relevancy in current and emerging technologies.
  • Perform other responsibilities as assigned by the Supervisor.

Required Qualifications
  • Bachelor's degree in Electrical Engineering, Industrial Automation, Computer Engineering, or related field
  • 6-9 years of experience in manufacturing OT environments
  • Excellent communication skills and a desire to collaborate openly within a fast-moving team
  • Hands-on experience with PLC and SCADA systems
  • Experience with industrial networking concepts (VLANs, network segmentation, firewalls)
  • Understanding of high-availability and disaster recovery principles
  • Familiarity with cybersecurity best practices in industrial environments
  • Ability to travel to manufacturing sites (25-40%)

#LI-NP2
McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.
Base Salary: $87,910-$153,870
Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick's Incentive Bonus (MIB) Plan. In addition to a competitive compensation package, permanent employees of McCormick are eligible for our extensive Total Rewards programs that include:
- Comprehensive health plans covering medical, vision, dental, life and disability benefits - Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support - Retirement and investment programs including 401(k) and profit-sharing plans
WHY WORK AT MCCORMICK?
As a McCormick employee you'll be empowered to focus on more than your individual responsibilities. You'll have the opportunity to be part of something bigger than yourself-to have a say in where the company is going and how it's growing.
Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.

What McCormick & Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply