Infrastructure Support Engineer Jobs in Maryland

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Core Infrastructure Support - Network Engineer, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

• Manage and support enterprise core network infrastructure across data center environments.
• Configure, monitor, and maintain Cisco routers, switches, and firewalls.
• Configure and troubleshoot Cisco Nexus, Catalyst, ISR/ASR platforms in multi-vendor environments.
• Administer and troubleshoot SD-WAN solutions, preferably VMware VeloCloud.
• Support SD-WAN and WAN transformation initiatives, including Cisco Viptela, Meraki, VMware VeloCloud, or Silver Peak.
• Manage Palo Alto firewalls for security, policy enforcement, and traffic control.
• Support F5 load balancers for application delivery and traffic distribution.
• Support F5 LTM, GTM/DNS, APM, ASM/Advanced WAF, iRules, SSL offload, virtual server design, and certificate management.
• Design and support LAN/WAN connectivity for branch, campus, and enterprise networks.
• Support advanced routing and switching protocols including BGP, OSPF, EIGRP, MPLS, VRF, and VXLAN/EVPN.
• Support data center fabric design and troubleshooting, including spine-leaf and Nexus 9K environments.
• Support Azure networking, including VNets, NSGs, UDRs, Azure Firewall, Private Endpoints, Peering, ExpressRoute, and hybrid connectivity.
• Support network security operations, including Palo Alto, Cisco ASA/FTD, Checkpoint, segmentation, VPN, and secure remote access.
• Support network automation and infrastructure as code using Python, Ansible, Terraform, APIs, and Git-based workflows.
• Use SolarWinds, ThousandEyes, Dynatrace, NetFlow, packet capture, and syslog analysis for monitoring and observability.
• Monitor and optimize bandwidth, latency, throughput, and overall network performance.
• Troubleshoot routing, switching, DNS, DHCP, NAT, VPN, firewall, and load balancing issues.
• Manage incidents, requests, and changes through ServiceNow.
• Support high availability and disaster recovery for critical network services.
• Support wireless networking, including WiFi and WAPs.
• Participate in incident response, on-call support, RCA, war-room troubleshooting, and vendor coordination.
• Create and maintain network documentation, diagrams, runbooks, and operational procedures.

The successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor 
• Ability to meet deadlines
• Ability to provide clear guidance to others.

The Team

• AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

• Our Hybrid Cloud Infrastructure offers specialized engineering capabilities to design, implement, manage, and operate hybrid cloud environments. We modernize networks and AI infrastructure from the core to the edge and develop new infrastructure and device services to help clients stay ahead with the latest technology advancements.

Qualifications

Required

• 8+ years of hands-on network engineering experience, with demonstrated experience supporting enterprise core infrastructure environments.
• Strong expertise in Cisco enterprise networking, including routing, switching, and data center networking.
• Experience with enterprise SD-WAN technologies such as VMware VeloCloud, Cisco Viptela, Meraki, or equivalent.
• Hands-on experience with F5 load balancing technologies and application delivery services.
• Experience with Palo Alto firewalls and broader network security operations, including segmentation, VPN, and secure remote access.
• Experience supporting Azure networking services, including ExpressRoute and hybrid cloud connectivity.
• Experience with network automation and infrastructure as code using Python, Ansible, Terraform, or similar tools.
• Experience with enterprise monitoring and observability tools such as SolarWinds, ThousandEyes, Dynatrace, Wireshark, NetFlow, and syslog analysis.
• Experience working in regulated enterprise environments such as healthcare, financial services, or similarly controlled industries.
• Strong analytical, troubleshooting, documentation, and communication skills, including the ability to provide executive-ready updates and mentor junior team members.
• Experience working in 24x7 production support / enterprise infrastructure support environments.
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
• Limited immigration sponsorship may be available.
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred

• Certifications such as CCNP Enterprise, CCNP Security, CCIE, F5 CTS/301, Azure AZ-700, Palo Alto, or VeloCloud certifications.
• Experience with spine-leaf data center designs, Nexus environments, and cloud network provisioning.
• Experience with wireless networking, including enterprise WiFi and WAP deployments.
• Experience with Confluence, Visio, and formal runbook / network documentation practices.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,000 to $115,000. 

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Core Infrastructure Support - Network Engineer, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

• Manage and support enterprise core network infrastructure across data center environments.
• Configure, monitor, and maintain Cisco routers, switches, and firewalls.
• Configure and troubleshoot Cisco Nexus, Catalyst, ISR/ASR platforms in multi-vendor environments.
• Administer and troubleshoot SD-WAN solutions, preferably VMware VeloCloud.
• Support SD-WAN and WAN transformation initiatives, including Cisco Viptela, Meraki, VMware VeloCloud, or Silver Peak.
• Manage Palo Alto firewalls for security, policy enforcement, and traffic control.
• Support F5 load balancers for application delivery and traffic distribution.
• Support F5 LTM, GTM/DNS, APM, ASM/Advanced WAF, iRules, SSL offload, virtual server design, and certificate management.
• Design and support LAN/WAN connectivity for branch, campus, and enterprise networks.
• Support advanced routing and switching protocols including BGP, OSPF, EIGRP, MPLS, VRF, and VXLAN/EVPN.
• Support data center fabric design and troubleshooting, including spine-leaf and Nexus 9K environments.
• Support Azure networking, including VNets, NSGs, UDRs, Azure Firewall, Private Endpoints, Peering, ExpressRoute, and hybrid connectivity.
• Support network security operations, including Palo Alto, Cisco ASA/FTD, Checkpoint, segmentation, VPN, and secure remote access.
• Support network automation and infrastructure as code using Python, Ansible, Terraform, APIs, and Git-based workflows.
• Use SolarWinds, ThousandEyes, Dynatrace, NetFlow, packet capture, and syslog analysis for monitoring and observability.
• Monitor and optimize bandwidth, latency, throughput, and overall network performance.
• Troubleshoot routing, switching, DNS, DHCP, NAT, VPN, firewall, and load balancing issues.
• Manage incidents, requests, and changes through ServiceNow.
• Support high availability and disaster recovery for critical network services.
• Support wireless networking, including WiFi and WAPs.
• Participate in incident response, on-call support, RCA, war-room troubleshooting, and vendor coordination.
• Create and maintain network documentation, diagrams, runbooks, and operational procedures.

The successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor 
• Ability to meet deadlines
• Ability to provide clear guidance to others.

The Team

• AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

• Our Hybrid Cloud Infrastructure offers specialized engineering capabilities to design, implement, manage, and operate hybrid cloud environments. We modernize networks and AI infrastructure from the core to the edge and develop new infrastructure and device services to help clients stay ahead with the latest technology advancements.

Qualifications

Required

• 8+ years of hands-on network engineering experience, with demonstrated experience supporting enterprise core infrastructure environments.
• Strong expertise in Cisco enterprise networking, including routing, switching, and data center networking.
• Experience with enterprise SD-WAN technologies such as VMware VeloCloud, Cisco Viptela, Meraki, or equivalent.
• Hands-on experience with F5 load balancing technologies and application delivery services.
• Experience with Palo Alto firewalls and broader network security operations, including segmentation, VPN, and secure remote access.
• Experience supporting Azure networking services, including ExpressRoute and hybrid cloud connectivity.
• Experience with network automation and infrastructure as code using Python, Ansible, Terraform, or similar tools.
• Experience with enterprise monitoring and observability tools such as SolarWinds, ThousandEyes, Dynatrace, Wireshark, NetFlow, and syslog analysis.
• Experience working in regulated enterprise environments such as healthcare, financial services, or similarly controlled industries.
• Strong analytical, troubleshooting, documentation, and communication skills, including the ability to provide executive-ready updates and mentor junior team members.
• Experience working in 24x7 production support / enterprise infrastructure support environments.
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
• Limited immigration sponsorship may be available.
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred

• Certifications such as CCNP Enterprise, CCNP Security, CCIE, F5 CTS/301, Azure AZ-700, Palo Alto, or VeloCloud certifications.
• Experience with spine-leaf data center designs, Nexus environments, and cloud network provisioning.
• Experience with wireless networking, including enterprise WiFi and WAP deployments.
• Experience with Confluence, Visio, and formal runbook / network documentation practices.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role...