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Infrastructure Support Engineer Jobs in Maryland

SUSE

Through industry-leading Linux, Kubernetes, Edge and AI infrastructure solutions, SUSE delivers the ... Premium Support Engineer Department: Customer for Life (CFL), Global Services How You'll Contribute ...

M9 Solutions

Product Support Engineer

Annapolis, MD · On-site

$60K - $180K/yr

... and Infrastructure, Software Development, and Finance & Accounting. M9 Solutions is seeking a ... Support Engineer to work on-site in support of a government contract for a client located in ...

Harris

Escalation to Tier 3 engineering is reserved for confirmed code defects or infrastructure issues ... We expect our Technical Support Engineers to be fluent and intentional AI users, not passive ones.

Harris

Escalation to Tier 3 engineering is reserved for confirmed code defects or infrastructure issues ... We expect our Technical Support Engineers to be fluent and intentional AI users, not passive ones.

Globys, Inc.

Escalation to Tier 3 engineering is reserved for confirmed code defects or infrastructure issues ... We expect our Technical Support Engineers to be fluent and intentional AI users, not passive ones.

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All JobsInfrastructure Support Engineer JobsInfrastructure Support Engineer Jobs in Maryland

Infrastructure Support Engineer information

See Maryland salary details

$45.1K

$123.3K

$176.6K

How much do infrastructure support engineer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for infrastructure support engineer in Maryland is $123,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,300.00 and $136,800.00 per year, depending on experience, location, and employer.

How does an infrastructure support engineer typically collaborate with other IT teams to resolve incidents and implement changes?

Infrastructure Support Engineers often work closely with network administrators, system engineers, and application support teams to troubleshoot and resolve incidents. Collaboration may involve participating in cross-functional meetings, using ticketing systems to track issues, and following established escalation procedures for complex problems. Additionally, they contribute to change management processes by providing technical input and ensuring that infrastructure modifications are coordinated smoothly with minimal disruption. Effective communication and teamwork are essential to maintaining system reliability and supporting organizational IT goals.

What is the difference between Infrastructure Support Engineer vs Network Support Technician?

AspectInfrastructure Support EngineerNetwork Support Technician
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, enterprise IT teams, cloud environmentsNetwork operations centers, client sites, help desks
ResponsibilitiesMaintaining servers, hardware, cloud infrastructure, troubleshooting system issuesConfiguring, monitoring, troubleshooting network devices and connectivity issues

While both roles involve network and infrastructure support, the Infrastructure Support Engineer focuses on broader system and server infrastructure, whereas the Network Support Technician specializes in network hardware and connectivity. The former often handles cloud and server environments, while the latter concentrates on network devices and local network issues.

How much do infrastructure support engineers get paid?

Infrastructure Support Engineers typically earn a median annual salary ranging from $60,000 to $90,000, depending on experience, location, and certifications such as CompTIA or Cisco. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher salaries, especially in environments requiring knowledge of cloud platforms and network management.

What are the key skills and qualifications needed to thrive as an infrastructure support engineer?

To thrive as an Infrastructure Support Engineer, you need a solid understanding of networking, operating systems, server administration, and troubleshooting, typically backed by a degree in computer science or a related field. Familiarity with monitoring tools (like Nagios or Zabbix), scripting languages (such as PowerShell or Bash), and certifications like CompTIA Network+ or Microsoft Certified: Azure Fundamentals are commonly expected. Strong problem-solving abilities, effective communication, and a proactive attitude help professionals excel in supporting complex IT environments. These skills and qualities are essential to ensure system reliability, minimize downtime, and swiftly resolve technical issues for business continuity.

What does an infrastructure support engineer do?

An Infrastructure Support Engineer is responsible for maintaining and troubleshooting the IT infrastructure of an organization. This includes managing servers, networks, and hardware to ensure optimal performance and minimal downtime. They often monitor systems, apply security patches, and resolve technical issues quickly to support business operations. Additionally, Infrastructure Support Engineers may assist with system upgrades, backups, and disaster recovery plans to keep IT environments secure and efficient.

What are popular job titles related to Infrastructure Support Engineer jobs in Maryland?

For Infrastructure Support Engineer jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Infrastructure Support Engineer jobs in Maryland look for?

The top searched job categories for Infrastructure Support Engineer jobs in Maryland are:

Infrastructure Support Engineer jobs near you
Infographic showing various Infrastructure Support Engineer job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $123,323 per year, or $59.3 per hour.

Support Engineer for citizens

Excelque, Inc

Maryland City, MD • On-site

Other

Posted 3 days ago

New

Job description

Hi,

Job Title: Support Engineer

Location: Maryland (100% Onsite)

Experience: 3+ Years

Employment Type: Contract on C2C

Visa:

If you are interested in this position, please share your updated resume at:

Job Description:

We are looking for a highly motivated Support Engineer with 3+ years of experience who can effectively work with clients and provide technical support for cloud-based environments. The ideal candidate should have strong AWS knowledge, excellent communication skills, and the ability to troubleshoot complex technical issues.

Key Responsibilities:

  • Provide technical support and resolve client issues in a timely manner.
  • Work directly with clients to understand requirements and provide effective solutions.
  • Monitor, troubleshoot, and maintain AWS cloud environments.
  • Analyze application, infrastructure, and system-related issues.
  • Collaborate with development and infrastructure teams to resolve incidents.
  • Maintain technical documentation and support processes.
  • Participate in onsite client discussions and technical meetings.

Required Skills:

  • 3+ years of experience as a Support Engineer or similar role.
  • Strong hands-on experience with AWS services.
  • Experience in handling clients directly and excellent communication skills.
  • Knowledge of Linux/Windows environments.
  • Experience with troubleshooting applications and cloud infrastructure issues.
  • Basic understanding of networking concepts and cloud security.
  • Ability to work in a fast-paced onsite environment.

Preferred Qualifications:

  • AWS Certifications are a plus.
  • Experience with ticketing tools such as Jira or ServiceNow is preferred.
  • Local candidates or candidates willing to relocate to Maryland are preferred.

Candidates must be available for onsite interviews.

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