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Technical Support Engineer Remote Jobs in Iowa (NOW HIRING)

Senior Technical Project Manager

Des Moines, IA · On-site +1

$107K - $147K/yr

Posting Type Remote/Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence ... Experience supporting engineering efficiency, platform automation, cost optimization, or ...

Senior Technical Project Manager

Des Moines, IA · On-site +1

$107K - $147K/yr

Posting Type Remote/Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence ... Experience supporting engineering efficiency, platform automation, cost optimization, or ...

Technical Project Manager

Des Moines, IA · On-site +1

$50 - $62/hr

Remote Reference ID: JN -042026-106675 Date Posted: 05/29/2026 Shortcut: * Description ... The role requires coordination across multiple engineering teams, hands-on project planning, and ...

Senior Technical Analyst

Des Moines, IA · On-site +1

$81K - $121K/yr

Posting Type Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual ... Coordinate and support system testing and user acceptance testing (UAT),validatingthat delivered ...

Sr. AI Engineer

Estherville, IA · Remote

$107K - $141K/yr

About The Role The Sr. AI Engineer is a highly technical role dedicated to building and deploying ... Generous home office stipend to support your remote workspace. * Annual professional development ...

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Showing results 1-20

Technical Support Engineer Remote information

See Iowa salary details

$35.2K

$74.2K

$112.2K

How much do technical support engineer remote jobs pay per year?

As of Jun 14, 2026, the average yearly pay for technical support engineer remote in Iowa is $74,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
What are popular job titles related to Technical Support Engineer Remote jobs in Iowa? For Technical Support Engineer Remote jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Iowa look for? The top searched job categories for Technical Support Engineer Remote jobs in Iowa are:
Infographic showing various Technical Support Engineer Remote job openings in Iowa as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $74,232 per year, or $35.7 per hour.
Field Engineer I Turbo Machinery Controls Systems

Field Engineer I Turbo Machinery Controls Systems

Honeywell

Des Moines, IA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

65th of 518 rated manufacturers


Job description

Honeywell's Compressor Control Corporation (CCC) uses its values of integrity, teamwork, communication, knowledge, and safety to deliver reliable products and excellent service to our customers around the world. We strive to produce and disperse solutions for critical turbomachinery control applications that result in tangible economic benefits to every customer through both internal and external collaboration and communication. 

The Field Service Engineer I will be expected to provide technical expertise and consultancy at customer sites to commission, troubleshoot, engineer, operate, configure and optimize Compressor Control Corporation products and systems at customer sites. Additionally, the Field Service Engineer I will advise customers on specific, appropriate product usage. This position will report to the Senior Director of Field Service Engineering. 

Travel via car will be required in the local Des Moines, IA area and travel via air will be required for North America (United States and Canada) and internationally. 

KEY RESPONSIBILITIES

  • Use independent judgement, knowledge, and expertise to perform pre-commissioning activities including system checkout, instrumentation calibration, loop checks, and communication testing.
  • Test and perform tuning include machinery testing, control loop tuning and troubleshooting within the larger customer process. 
  • Read P&ID's, Instrument loop diagrams, wiring diagrams and panel layout drawings.
  • Apply advanced mathematical concepts and operations to effectively complete specific projects and tasks.
  • Perform thermodynamic calculations and analysis of machine performance.
  • Provide remote technical support, systems engineering support and troubleshooting.
  • Transfer technology knowledge to Customer operating and engineering staff through training sessions.
  • Collaborate with departments functionally to support the entire Lifecycle of our products and customer experience.
  • Complete required administrative tasks (expenses, reports, etc.) and aftermarket support.
  • Respond to change productively and handle other duties as required.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

YOU MUST HAVE

  • Minimum 1 year of previous relevant work experience, specifically maintaining and troubleshooting turbo machinery control systems (Compressors, Steam / Gas Turbines, Expanders, Generators) or process control systems.
  • Able and willing to travel internationally, including offshore and remote locations.
  • High School diploma or equivalent.

WE VALUE

  • Solid experience with PLC, DCS and other types of control systems.
  • Spanish language proficiency (spoken and written) is a plus.
  • Bachelor's degree in engineering from a four-year college or university (mechanical, electrical, turbomachinery).

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.Learn more here: https://www.honeywell.com/us/en

THE BUSINESS UNIT

Honeywell's Compressor Controls Corporation (CCC) is a leading provider of turbomachinery control and optimization solutions-technology used to manage and optimize compressors, turbines, and related highvalue rotating equipment in industries such as LNG, gas processing, refining, and petrochemicals.For more information visit: https://process.honeywell.com/us/en/ccc

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.Learn more here:https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: June 10, 2026.


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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906