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Technical Support Engineer Remote Jobs in Iowa (NOW HIRING)

This role involves coordinating and supporting multi-disciplinary engineering projects from initial ... You'll play a key role in managing project schedules, ensuring technical accuracy, and maintaining ...

Are you ready to apply your technical expertise to high-impact commercial design projects? Join ... In this role, you will coordinate and support multi-disciplinary engineering projects from planning ...

Project Engineer 2

Ames, IA ยท On-site +1

Day-to-day work activities will be focused on supporting production work through completing design ... Prepare and review technical reports when required * Provide complete and clear design packages for ...

Technical Account Manager - Healthcare

Denver, IA ยท On-site +1

$94K - $170K/yr

Collaborate closely with Product Support, Product Management, Engineering, Professional Services ... Depending on the needs of the business and the role, the number of hybrid, office-based, and remote ...

Develop tools, systems, and automation to support ML solutions, ensuring efficiency, scalability ... Provide technical leadership, mentor less experienced ML engineers and scientists, and define team ...

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Technical Support Engineer Remote information

See Iowa salary details

$35.2K

$74.2K

$112.2K

How much do technical support engineer remote jobs pay per year?

As of Jul 14, 2026, the average yearly pay for technical support engineer remote in Iowa is $74,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
What are popular job titles related to Technical Support Engineer Remote jobs in Iowa? For Technical Support Engineer Remote jobs in Iowa, the most frequently searched job titles are:
Infographic showing various Technical Support Engineer Remote job openings in Iowa as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $74,232 per year, or $35.7 per hour.
Traveling Staff Engineer - Geologist/Geotechnical

Traveling Staff Engineer - Geologist/Geotechnical

W&M Environmental Group

Cedar Rapids, IA โ€ข Remote

$50K - $74K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Own where you work. Braun Intertec is proud to be a 100% employee-owned environmental consulting, geotechnical engineering, and testing firm of 1,000 employees with offices located in ten states. As a part of our exciting growth initiatives, we are continuing to build relationships in emerging markets and recruiting new talent. By hiring the best people and helping each other grow both professionally and personally, we ensure a bright future for our employee owners and our clients.
We want our employee-owners to be fully engaged - at home, at work, and in their communities. We provide our employees with a full range of benefits including comprehensive medical, vision, and dental plans, paid time off (as well as volunteer time off), company match 401k, participation in our Employee Stock Ownership Program (ESOP), technical training and career development resources, and access to our wellness program. The ESOP is a benefit we are proud of and celebrate as it allows all employees to be owners within the company.

Braun Intertec is seeking a highly motivated Traveling Staff Engineer or Geologist to join our team. This role involves frequent travel to support renewable energy, infrastructure, and mission critical projects.

Come join a growing team-$3,000.00 sign on bonus!!

Renewable energy and infrastructure projects are largescale developments that generate electricity and move it across long distances. These are utilityscale projects that require engineering, construction, and gridintegration work to expand and strengthen the energy system.

Mission critical projects are landintensive developments that create unique geotechnical challenges, such as major grade changes, heavily loaded structures, complex belowgrade utility and duct bank networks, and fastpaced construction schedules. Their speed and complexity demand close oversight to quickly identify and resolve issues, reduce risk for all stakeholders, and provide the technical expertise needed to exceed client expectations.

Responsibilities:

  • Perform oversight of other field personnel on remote job sites.
  • Perform various field testing and observations at remote job sites.
  • Assist field operations on remote projects with technician training and review.
  • Closely coordinate field observations with engineering project lead.
  • Review field logs and soil samples for classification and boring log preparation.
  • Work independently on specific assignments of limited scope with Senior review.
  • Perform quality review of work performed by assigned staff; identify, investigate, and resolve internal and external quality issues on projects.
  • Coordinate with regional operations to effectively coordinate staff, resources, and workloads.
  • Ensure client expectations are met or exceeded.
  • Support client relationships to effectively achieve power, renewables, and mission critical market-sector goals and strategies.
  • Must be action oriented, able to effectively/efficiently manage time, and able to learn quickly.

Essential Field Duties:

  • Conduct geological field investigations, including mapping, sampling, and logging.

  • Analyze rock, soil, groundwater, and geophysical data.

  • Prepare technical reports, maps, and cross-sections.

  • Support renewables and mission critical projects.

  • Ensure compliance with safety, environmental, and regulatory requirements.

  • Perform various field activities on geotechnical projects including, but not limited to, pile load testing, field electrical resistivity testing, and soil logging.

  • Demonstrate thorough understanding of pile load testing (PLT) procedure.

  • Communicate with members of the team on project progress and issues that arise.

Required Skills:

  • Excellent verbal and written communication skills.
  • Possess strong analytical skills and high attention to detail.
  • Strong organization and customer service skills.
  • Ability to exceed client expectations while thriving in a time critical / dynamic work environment.
  • Ability to work both independently and as a team member.
  • Proficient in Microsoft Office including Word, Excel, Outlook, SharePoint.
  • Ability to create, maintain, and communicate project budgets

Required Experience:

  • Bachelor's degree (BS) ingeotechnical, civil, or related engineering field, or Geology required.
  • Two or more years of construction materials testing or geotechnical engineering experience preferred, but not required.
  • Previous experience with large-scale construction projects preferred.
  • Must have a valid driver's license.
  • Expected travel is 60 to 90%.

Braun Intertec offers a competitive compensation and benefits package, including medical, dental, vision, life insurance, 401(k) plan, PTO, Employee Stock Ownership Program (ESOP), paid holidays, paid volunteer day, tuition reimbursement, and opportunities for professional growth and development.

#LI-MJ1

Compensation Range:

$50,000.00 - $74,000.00

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

Braun Intertec strives to ensure that its careers web site is accessible to all. If you need assistance completing your online application, please email hrhelp@braunintertec.com.

As an Equal Opportunity Employer, Braun Intertec is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation to assist with your job search or application for employment, please e-mail us athrhelp@braunintertec.com. In your e-mail, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.